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Hotel Florence

Expedia.comUS$63*
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#100 of 708 Hotels in New Delhi
Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Florence
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348 Reviews from our TripAdvisor Community

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Showing 291: English reviews
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Reviewed 3 weeks ago

Stayed at this hotel for 3 nights. Wonderful experience. Staff really go out of their way to assist. Extremely clean rooms and facilities. Awesome waiters, Santhosh and Gopaul. Walking distance to numerous shops. Will definitely visit again.

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Helpful?
Thank MFK34
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to write about us on Trip Advisor following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. We...

Reviewed 26 March 2017

Stayed for 2 nights on arrival to Delhi and 1 night before we returned home. The last stay the room was larger. I think that this hotel needs a bit of maintenance. Breakfast was fine and as at other hotels you can order eggs.

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Helpful?
Thank Christine L
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We do hope you give us an opportunity to serve you again and we look forward to having you'll back. With best...

Christchurch, Canterbury, New Zealand
Reviewed 19 March 2017 via mobile

Friendly service, clean rooms. Difficult to get something special in Delhi close to the inner city. Good for only a couple of days. Breakfast was nice. Small restaurant. Rooms well insulated to the noise outside.

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Helpful?
Thank Ellis M
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next...

Melbourne, Australia
Reviewed 15 March 2017

This was my third stay in this hotel. On first two occasions I had better impression than my latest stay. It is a nice hotel for one night stop over. Room is good, toilet / shower clean and good. WiFi in the room too. Breakfast is not great, very little choice beyond toast/egg/juice/cornflake/banana. We had dinner at the hotel and...

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Helpful?
Thank Nick S
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We do hope you give us an opportunity to serve you again and we look forward to having you'll back. With best...

Gandhinagar, India
Reviewed 28 February 2017 via mobile

First I impressed with the food and the environment of the hotel. Also completely satisfied with the hotel staff service. It is also centrally located in the city. Also there are rooms service available which is very awesome. I am completely satisfied.

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Helpful?
Thank Utsav95
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Thank you for your positive comments and we are delighted that our staff were able to make you feel at home! We firmly believe that listening to our guests and responding to their needs is the key to genuine service and hospitality. Good to hear you received our best services from our team, and we shall look forward...

Reviewed 17 February 2017 via mobile

Small frontage and reception area but everything else was very good. Clean rooms, nice bathroom facilities, polite and helpful staff, breakfast was simple but just what we needed, wifi was free and access good. Very happy...an oasis in the midst of the surrounding turmoil.

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Helpful?
Thank Nick J
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, GREETINGS FROM FLORENCE HOTELS!!! Thank you very much for taking your valuable time and giving us great feedback on your recent stay with us at The Florence New Delhi We are delighted to know that you had a wonderful stay and enjoyed with the hotel facilities and services. We look forward to seeing you again during your next...

Aberdeen, United Kingdom
Reviewed 6 February 2017

We had short stay. Arrived early evening from long flight and left to catch internal flight early next day. Room was ok, shower in good order, plenty of hot water. Bed large and comfortable and the safe worked. We had an evening meal in the hotel which was much better than we expected. We had Aloo gobi and a creamy...

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Helpful?
Thank Woody56
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Valued Guest, Thank you for taking the time to review your stay with us. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. We will certainly look into the internet facilities provided and will regret the inconvenience caused due to the same We do hope...

Swindon, United Kingdom
Reviewed 19 January 2017

My daughter and I stayed 2 nights in Hotel Florence at the beginning of our Golden Triangle tour. It was clean, with decent sized rooms. There was a safe for valuables. Staff were very polite and helpful. Breakfast was a mixed Western/Indian buffet selection. The surrounding area is rather grim but do not let this put you off a stay...

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Helpful?
Thank Telopea
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for taking the time to write about us on Trip Advisor following your experience with us. I am glad to know that you had a pleasant stay. Your words of appreciation have been shared with our team and they are enthused to know that their efforts have been appreciated by you. We...

London, United Kingdom
Reviewed 15 January 2017

We stayed here for 1 night and were due to come back but we changed our hotel. The hotel itself is ok apart from you couldn't use the rain shower unless you kept the button pushed in. The location of this hotel is awful and we didn't feel safe to venture out at all.

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Helpful?
Thank Sangh73
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback further to your recent stay with us. Florence Hotels are known for providing exceptional services for all our valued guests. Therefore it is indeed concerning that we were not able to delight you with our location. Please be assured that all the feedback provided by you has been shared...

New Delhi, India
Reviewed 11 January 2017 via mobile

I have stayed here for 2 days during an official trip at year end, easy check in and check out, comfortable rooms, super fast free wifi are plus points. Buffet breakfast has very limited options, which could've better. One more thing which I didn't like and seems illogical that is they offer complimentary water bottle on first day only. I...

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Helpful?
Thank Vivek K
FlorenceTeam, General Manager at Hotel Florence, responded to this review

Dear Guest, Greetings from Florence Hotels!!! Thank you for your feedback further to your recent stay with us. Florence Hotels are known for providing exceptional services for all our valued guests. Therefore it is indeed concerning that we were not able to delight you during your stay. I am very sorry to hear that your stay with us did not...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Amongst the finest downtown hotels located in the heart of the city. At the Hotel Florence, you are looked after by the people who respect and value the word "Hospitality." Situated just minutes away from the city centre, world class shopping and prime business districts, Hotel Florence is a haven of tranquil elegance located amidst the vibrant city of Delhi. Choose from our full service well appointed, tastefully designed Executive Rooms, Premium rooms, & Deluxe rooms. Free Wifi ... more   less 

Additional Information about Hotel Florence

Address: 2719 Bank Street | Karol Bagh, New Delhi 110005, India
Region: India > National Capital Territory of Delhi > New Delhi
Price Range: €45 - €68 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Florence 3*
Number of rooms: 24
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Also Known As:
Florence Hotel New Delhi
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Florence staff and other travellers.
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Questions? Get answers from Hotel Florence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bigger rooms at the entrance of the hallway. rooms at the corner are much smaller. We had booked 2 rooms.”
MFK34, 5 Apr 2017 | Read review
“Check room before accepting to avoid room with pillars inside and see if night lamp is available.”
988nicks, 15 Mar 2017 | Read review
“304 was a smaller twin room. 307 is extra large room with king size bed”
123Halcyon, 7 Jan 2017 | Read review
“Choose a room with a bigger bathroom”
IanG52, 4 Oct 2016 | Read review
“great hotel and room was clean”
45prabhakaran, 4 Aug 2016 | Read review
5 of 5
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US$63* /night
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Prices are for 1 room, 2 adults
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