The hotel is located in the Northern part of town, which is fairly quiet at night. During the day, there are cars, golf carts, trucks and buses that pass by and produce some noise. We stayed in room 206 for 4 nights. The room is basically a room with a tile floor and 2 beds. The whitewashed walls could really use a fresh layer of paint as they showed many stains and the paint was rubbed off in some areas. There was a small dresser table with a mirror and a tiny table and a tiny chair. In one corner was a wooden frame that acts as storage and a place to hang some of your clothes. The curtains have some holes and stains. Under the curtain on the floor we saw many tiny insects. The majority were dead, but some alive. One day we found many dead flies on my wife's pillow. The hotel personnel exchanged it immediately, but we still wonder how they got on the pillow. The air conditioning was quiet and efficient, even though the remote control did not work well. On the TV we found 2 English speaking channels, the rest were in Spanish. The door to the bathroom could not be fully closed or locked as the door frame was damaged. The bathroom had a sink, toilet and shower. The toilet cover was 1 size too small for the toilet. The bathroom relies on natural ventilation through a rectangular hole with horizontal bars, but no window or mosquito net to keep critters out. That's probably why we got quite a few mosquito bites. The sink was missing a sink stopper. As in the bedroom, there were stains on the wall, too. The water temperature in the shower kept fluctuating and was sometimes too hot or too cold. Only 2 small bars of soap were provided. No shampoo, no body wash, no hair dryer, no bottled water. Wifi in the room was basically non existent. We may have gotten 1 or 2 hours of wifi in our room during our stay. In the first days, we were at least able to get wifi in the restaurant on the first floor, but later on, that was very spotty, too. We had asked the owner multiple times to reset the router. Typically, wifi did work in the restaurant for a short while after the resets and then there was no internet again. My advice is: don't count on any internet connection. Go to another restaurant instead where they have free wifi. The door to the room has a simple lock that could easily be picked. There is no deadbolt and no safe in the room. One day, they forgot to lock our room after cleaning. Breakfast was included. It consisted of (per person): 1 glass of orange juice, a cup of coffee (with a refill), 3 small slices of bread, 1 portion of margarine and 2 portions of marmalade. For an extra of $2.50, you get a small portion of scrambled eggs or an omelette. The hotel personnel is friendly and responsive and speaks a little English. They can also book excursions for you and tell you how to get to Starfish beach by taking the inexpensive bus ($2.50pp) from the park and then a water taxi ($1.50pp). The hotel accepts Visa and MasterCard for the room and to pay for dinner. Long story short: we would not stay there again due to the lack of internet connectivity and the poor quality of the room.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.