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The Lalu Sun Moon Lake

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385 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Baltimore
Reviewed 31 January 2014

Took a day to relax here during a recent business trip. The calmness of the lake and nature around you are complimented by the superb hotel staff, amenities and cleanliness. I missed the Japanese restaurant as it was closed during the week, but the main hotel restaurant food and service were excellent. The rooms are spacious, great views, modern amenities...

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Helpful?
Thank Drew127
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you for your recommendation. If you visit Taiwan again, we would like to have you stay with us.

North America
Reviewed 29 January 2014

What a wonderful hotel with great pride from all of the staff. They really treat you as their one of the most important VIP even though you are very first time guest. We brought 80+ years old parents with us and my mother even had a SPA treatment by herself in the single treatment room!! First I asked SPA receptionist...

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Helpful?
Thank SambaFoxTrot
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you for the compliment on our spa staff. Look forward to service you again.

Reviewed 25 January 2014 via mobile

This was the perfect retreat from the utter chaos of mainland China. The rooms are spacious, the view is gorgeous, and it was quiet enough to hear the nature. The pool was a little cold, but I actually enjoyed the poolside view too much to care :)

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Thank Ngaaih
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you for your comment. We will look after the temperature of the pool,

Brisbane
Reviewed 5 January 2014

The Lalu is a very grand hotel, the entrace spells nothing but relaxation and zen with class. The views from your room and from the lobby are fantastic (assuming you're there for Sun Moon lake). We stayed at one of the lakeview suites, the room is massive (not your typical hotel room or suite room). It was the size of...

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Thank menome
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

Dear Guest, Thank you very much and look forward to service you again.

Irvine, California
Reviewed 5 January 2014 via mobile

This was the best hotel food my family and I have ever experienced. Not to mention a top notch Asian inspired 5 star resort. In January, the set meal included 9 courses. All were excellent. There is a tatami area as well as a teppanyaki area where you can take the kids to watch the chef cook. All I can...

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Thank terhuang
CeliaKuo, 專員 at The Lalu Sun Moon Lake, responded to this review

We are glad to know that you enjoy your dinner. Hope to see you again in the near future.

Duluth, Georgia
Reviewed 29 December 2013

I heard a lot about this hotel, but never had the chance to experience it until this past weekend, and I was not disappointed, although it was a bit pricey. Upon arrival, we were greeted by hotel staff who took care of our car, luggage, and escorted us to a nice waiting area to enjoy plum tea and almonds while...

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Thank razorwan
Sydney
Reviewed 28 December 2013

My wife and I just completed and incredible stay at the magical LaLu hotel. The hotel is nothing less than breathtaking - enhancing the already incredible scenery. Service is beyond what I have experienced in many of the worlds' best hotels. The staff greet you by name and provide the perfect balance of service and privacy. The spa was magnificent...

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Thank nolatosyd
Honolulu
Reviewed 27 December 2013

I heard a lot about this hotel, but never had the chance to experience it until this Christmas Eve, and I was not disappointed, although it was a little pricey. But you do get your money worth. Upon arrival, we were greeted by hotel staff who took care of our car, luggage, and escorted us to a nice waiting area...

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Thank HKP7
Reviewed 19 November 2013

If you ask me, I would say, "What a disaster!"  We stayed in the pool villa.  My next-door guests had a party that started at 10 pm, and we'd been waiting until midnight for the hotel staff to deal with it, which took them 30 minutes, but after annoying sound, it was loud embarrassing sound.  You think it was the...

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3Thank Juliacarson
colorado
Reviewed 18 November 2013

Entering into a serene lobby and overlooking the magnificent lake was confirmation I had made the correct choice. The service throughout the hotel is excellent. The rooms beautiful, Ah yes, the lake! The view from our balcony encompassed the infinity pool, gorgeous lake, and beautiful mountains. Modern with an Asian sensibility makes The Lalu a true gem .

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Thank pricekarla1

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service

Additional Information about The Lalu Sun Moon Lake

Address: No.142 Jungshing Road, Yuchr Shiang Nantou, Nantou 555, Taiwan
Region: Taiwan > Nantou
Price Range: €421 - €882 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalu Sun Moon Lake 5*
Number of rooms: 96
Reservation Options:
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Also Known As:
The Lalu Sun Moon Lake Hotel Nantou
Lalu Sun Moon Lake Nantou
Lalu Sun Moon Lake Hotel
The Lalu Sun Moon Lake Taiwan/Nantou
Hotel Style:
#2 Family Hotel in Nantou
#3 Spa Hotel in Nantou
#3 Luxury Hotel in Nantou
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Questions & Answers

Here's what travellers have asked, with answers from The Lalu Sun Moon Lake staff and other travellers.
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Questions? Get answers from The Lalu Sun Moon Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I like the room with the fire place. :D”
 of 5 bubbles evig373, 21 Mar 2017 | Read review
“best view in Taiwan”
 of 5 bubbles Skuo77, 4 Jan 2017 | Read review
“High floor lake view suites”
  • Private pier in the hotel
  • View from the room
  • Lakside suite
  • Private pier during day time
 of 5 bubbles MokeyMok, 7 Nov 2016 | Read review
“A lake view room is a must.”
 of 5 bubbles 230yenh, 19 Sep 2016 | Read review
“Don't forget your mosquito repellent.”
 of 5 bubbles Kimcheemiso, 23 Aug 2016 | Read review
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