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3/12/2017 4/12/2017
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    Cinnamon Citadel Kandy

    124 Srimath Kuda Ratwatte Mawatha, Kandy, Sri Lanka
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    3/12/2017 4/12/2017
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    US$214
    US$198
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    Overview
    • Excellent40%
    • Very good45%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “the river” (627 reviews)
    “cold room” (21 reviews)
    “sri lanka” (243 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Business Centre
    Dry Cleaning
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (2,550)
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    421 - 425 of 2,031 reviews

    Reviewed 28 July 2016 via mobile

    Was upgraded to a superior room upon check-in. Lobby area was very big and open. Had a beautiful view of the river from the room. And in the morning abs l and evening it was so beautiful to see birds playing around in the trees....More

    Thank Keshini A
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 29 July 2016

    Dear Guest, We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide...More

    Reviewed 28 July 2016 via mobile

    Very nice hotel. My mother and I stayed 2 nights in room 259 - river view. Piece of heaven on earth. Everything was marvelous and clean. Amazing pool, and great food variety. I give 4 out of 5 because wifi is terrible. The road to...More

    Thank Conservativ
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 29 July 2016

    Dear Guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 27 July 2016

    We stayed here for 2 nights as part of a tour of Sri Lanka & was recommended the Cinnamon Citadel by friends, we were not disappointed. The room we were allocated was on an upper floor with a view of the river & was just...More

    Thank ralph j
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 29 July 2016

    Dear guest Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are indeed pleased to know that you enjoyed your stay with us. While thanking you for staying with us, we certainly hope to welcome you back at our resort...More

    Reviewed 23 July 2016

    We stayed in this hotel for 2 nights as part of a tour of Sri Lanka. Following a long journey we arrived hot and tired, check in was very slow as there was only 1 receptionist who didn't seem particularly interested in doing anything to...More

    Thank Blaze705
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 24 July 2016

    Dear Guest Thank you for your feedback following your recent stay with us. We regret any inconvenience that may have been caused to you during your stay with us. We thank you for the constructive feedback which is truly invaluable to us and we will...More

    Reviewed 22 July 2016

    Plus points - it is an amazing property. Very well maintained and very caring staff. Very clean and great outdoor pool.Food is amazing and too much. Their breakfast is tooooo good. we really enjoyed the dinner too. Minus points - None.More

    Thank Prachi A
    Response from FowmeIBRAHIM, Assistant Manager at Cinnamon Citadel KandyResponded 24 July 2016

    Dear Guest, We highly appreciate your review of the Cinnamon Citadel Kandy. We are simply delighted to note that you have enjoyed your stay and sincerely thank you for your words of praise on our services and facilities. We continue to be committed to provide...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$103 - US$265 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in Kandy
    • #2 Luxury Hotel in Kandy
    • #3 Romantic Hotel in Kandy
    • #3 Family Hotel in Kandy
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 119
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Travelocity, Booking.com, Expedia, Hotwire, Priceline, Orbitz, TripOnline SA, Cancelon, Ctrip TA, HotelQuickly and Cheap Tickets so you can book your Cinnamon Citadel Kandy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Kandy District >
    • Kandy
    • Also Known As
    • Chaaya Citadel Kandy Hotel Kandy ,
    • Chaaya Citadel Hotel Kandy ,
    • Kandy Chaaya Citadel Hotel
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    Traveller (1791)
    Room & Suite (446)
    Pool & Beach (311)
    Dining (201)
    Hotel & Grounds (982)
    Bathroom (47)
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    Ask a question
    Questions & Answers
    lindypopsUk
    15 September 2017|
    AnswerShow all 5 answers
    Response from PJH_QMan | Reviewed this property |
    You should have no problems with security. They are frequently in the rooms cleaning and turning down the beds, sometimes two or three times daily. But you can lock yourself in and tell the cleaners to bugger off if they... More
    0
    Votes
    Asad T
    6 June 2017|
    AnswerShow all 3 answers
    Response from Shanaka R | Reviewed this property |
    Hi Asad., Glad to hear from you. Yes fresh juice and tea, coffee include for the breakfast buffet. And there is a no any beverage include for your package. You have to pay extra for your extra consumption. I'm so sorry i... More
    1
    Vote
    Room Tips
    "Best view is on the pool side with the Mahaweli flowing right below"
    Read review
    "River view"
    Read review
    "Rooms 2nd floor of the main complex has large balconies (Even better when the temporary rain shelter above..."
    Read review
    "Rooms on the lowest floor facing the river are really nice"
    Read review
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