Radisson Hotel Kandy
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Radisson Hotel Kandy

Traveller (1708)
Suite Room
Room & Suite (523)
OZO Kandy Sri Lanka
Videos (1)
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€66
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#22 of 120 hotels in Kandy
4.4 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Radisson Hotel Kandy welcomes you to the heart of Kandy. Our convenient location is ideal for business and leisure with plenty of attractions nearby. Relax in one of our 122 stylish rooms, each equipped with thoughtful and modern amenities to ensure your stay is a comfortable one. Make sure you visit iconic attractions such as Dalada Maligawa (Temple of the Sacred Tooth Relic) or the peaceful Peradeniya Botanical Gardens. Everything you need is at your fingertips, including dining options at our on-site restaurant and rooftop bar, meeting spaces, pool and fitness center.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Airport transportation
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Kid-friendly buffet
Kids' meals
Snack bar
Special diet menus
Poolside bar
Rooftop bar
Taxi service
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Flatscreen TV
Hair dryer
Wake-up service / alarm clock
Refrigerator
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Lake View
Modern
Languages Spoken
English

Location

31 Saranankara Rd, Kandy 20000 Sri Lanka
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 84 out of 100
84
Polgolla Reservoir Airport
Castlereigh Reservoir Water Airport
48.2 km
See all flights
2,565Reviews35Q+A100Room tips

Reviews
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Detailed Reviews
Lauren wrote a review Feb 2020
Vancouver, Canada61 contributions9 helpful votes
5.0 of 5 bubbles
We stayed for 2 nights in a lake facing room. The view is nice and the room is cozy with a very comfortable bed. I did notice some marks on the bathroom counter but it did appear to be stains and the place appeared to be clean.

The rooftop pool is beautiful with lots of lounge chairs. The water is a bit cold for our liking so we didn't swim but enjoyed the poolside chairs. The staff there did not approach us to see if we wanted drinks which is probably a missed opportunity as we likely would have ordered something if they did.

The rooftop gym is well equipped, air conditioned and has a water filter to refill your water bottles.

We ate breakfast and dinner at the restaurant on the main floor. At dinner we were helped by Arosha (I hope I got the spelling right on his name). He was quick to bring us everything we asked for and more. He was very friendly and made the experience great. He was also there at breakfast helping clear plates and always with a smile.

The food at the restaurant was good and the breakfast buffet has everything you could want and more.

Overall I would recommend this hotel. If we are ever back in Kandy we wouldn't hesitate to book here again.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 14 Feb 2020
Dear Lauren_B4567, We hope you had a wonderful experience at OZO Kandy. While thanking you for your rating we would like to mention that creating magical guest experiences is our priority at OZO Kandy . Special mentioning of the staff is well received. We hope to serve you once again at OZO Kandy. Thanks & Regards Nissanka de Silva Front Office Manager
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bdev2015 wrote a review Jan 2020
Harrow, United Kingdom107 contributions91 helpful votes
4.0 of 5 bubbles
The hotel is on a hilltop with close proximity to the city centre and the lake.
Checking into our superior room was quick.
The room was spacious for a city hotel with views of the lake from the balcony. Modern bathroom with rain shower and toiletries provided.
Hot beverage making facilities and complimentary water provided.
Good selection of different cuisines at breakfast and dinner with a live cooking station. Friendly and helpful waiting staff as well as chef Sanjeev who met our special requests for spicy vegetarian curry.
The hotel has a funky rooftop bar with good views of the city skyline. Happy hour cocktails are good value and the complimentary tasty snack went down really well with the drinks. Our particular thanks to the barmen Indika and Palitha whose service was impeccable.
Definitely worth considering if you’re looking for a city centre hotel with good service and ambience.
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 28 Jan 2020
Dear bdev2015, We are delighted to hear that you have had a great experience with us at OZO Kandy. Special mentioning of the staff and the facilities is well received. And the rooftop bar is patronised by many around the world for being known for its stunning views and the culinary delights. We hope to serve you once again at OZO Kandy. Thanks &Regards Nissanka de Silva Front Office Manager
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Destination610436 wrote a review Jan 2020
29 contributions4 helpful votes
5.0 of 5 bubbles
We normally try to stay in smaller hotels, however for a quick Kandy overnight before our road trip started, this time we opted for Ozo. Our train arrival was delayed and ourdriver did not appear, so we were quite exhausted when we arrived at the hotel! Reception staff were perfect and whisked us to our room and we were lucky enough to be upgraded to a suite which was very spacious. We ate at the restaurant on the roof and enjoyed it and again the service was great. Breakfast was decent and check out was smooth.I wish we had stayed the extra night to enjoy the relaxing roof top pool and bar with a view. We will stay again.
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 8 Jan 2020
Dear Destination610436, We are delighted to hear that you have had a great experience at OZO Kandy. Our forte is to create magical moments for our guests from arrival to the departure. Special mentioning of the facilities is well received and we hope to see you once more at OZO Kandy. Thanks & Regards, Nissanka de Silva Front Office Manager
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TheMinistryofCommonSense wrote a review Jan 2020
Singapore, Singapore168 contributions98 helpful votes
4.0 of 5 bubbles
This place is well located by the lake and is about a 15 minute stroll around the lake to the central area.
It’s clean and tidy, rooms are not massive but good enough for what you need.
Staff are polite and well mannered .
I did not eat dinner- so breakfast was my only meal and it is a good buffet!
The rooftop bar is great- nice view back across lake.
If had one criticism I was promised a lake view and although it was lake facing, the second floor does not allow you a view of the lake so felt slightly misled by the description.
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Date of stay: January 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 28 Jan 2020
Dear U1659MXsimonb, We are delighted to hear that you have had a great experience with us at OZO Kandy. Firstly the second floor rooms are categorized as dream the only difference being the partial lake view. Our rooftop bar is renowned for its stunning views of Udawattha forest reserve. Special mentioning of the staff is well received and we will be looking forward to seeing you once again at OZO Kandy. Thanks &Regards Nissanka de Silva Front Office Manager
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Hazelruby wrote a review Mar 2020
St. Pete Beach, Florida16 contributions7 helpful votes
5.0 of 5 bubbles
We stayed one night at Ozo Kandy. We booked a Dream Lake King room and the hotel graciously upgraded us to a huge 2-room suite with a gorgeous view of Kandy Lake. The staff were so helpful and professional and accommodated all our requests The breakfast buffet was delicious. The hotel is an easy walk down to Kandy Lake, the Temple of the Sacred Tooth Relic and the city center. I would definitely stay here again and recommend to anyone visiting Kandy.
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 8 Mar 2020
Dear Hazelruby, We are delighted to hear that you have had a great experience with us at OZO. While thanking you for your rating and the review I must stress that creating magical moments for our guests is our priority and we are being commended highly for the service we offer to our guests. Special mentioning of the staff and the location is well received. We hope to serve you once again at OZO Kandy. Thanks &Regards Nissanka de Silva Front Office Manager
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Report response as inappropriate
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robski_korsikoff wrote a review Dec 2021
Milton Keynes, United Kingdom176 contributions49 helpful votes
4.0 of 5 bubbles
Family of four, staying in 2 interconnecting lake view rooms for 2 nights.

We arrived a little earlier than expected so rooms were not ready. No matter, we went to the top floor roof top bar and enjoyed drinks with spectacular views over Kandy.

Rooms were clean and tidy and a reasonable size. Each had a balcony with table and chairs overlooking the city. Bathroom was windowless. Shower was good. All in all, pretty good for a 3 star.

Breakfast was buffet style. Reasonable choice and able to sit outside. Not the best breakfast, but more than adequate.

Spent two afternoons at the rooftop bar and pool. Pool is quite small but wasn’t busy. Bar served decent food. One thing to note is that prices for food and drink were more expensive than 5 star hotels we stayed in during our trip (notably in Sigiriya and Ella). This was a bit of surprise, but maybe you are paying for the location?

Anyway, if I was coming to Kandy again I would happily stay here. The room rates offer great value for money and you cannot beat the location. Staff all very friendly too (and enjoy a little chat about cricket!!)
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nissanka de Silva, Guest Services / Front Office at Radisson Hotel Kandy
Responded 26 Dec 2021
Dear Guest, Dear Guest, We are delighted to hear that you have had a great experience with us at OZO Kandy. While thanking you for your rating and the review. I must stress that creating magical moments for our guests is our priority. Special mentioning of the facilities is well received. We hope to serve you once again at OZO Kandy. Thanks &Regards Nissanka de Silva Front Office Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Dave M wrote a review Feb 2020
Key West, Florida99 contributions84 helpful votes
4.0 of 5 bubbles
Just stayed at the hotel. The rooms are nice and great views. The breakfast is a stand out and high quality and lots of choices and great coffee. The 5th floor pool and bar area is a great hang out place but.... The restaurant and bar area is very expensive and many go outside the hotel and too bad the pricing is so high. Food choices uninspired at the bar and typical average western fare.They got breakfast right but missed on other food areas. I wish they had great happy hour food and beer at reasonable prices because I would hang out at the hotel 5th floor all evening and spend my money at the hotel. I will likely stay here again as overall a good experience.
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Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: Take a view room and worth the price
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 10 Feb 2020
Dear davemJ5834XC, We hope you had a wonderful experience at OZO Kandy. While thanking you for your rating we would like to mention that creating magical guest experiences is our priority at OZO Kandy. Our pricing is done after carefully analyzing the region and the current market trends.Special mentioning of the Breakfast well received. We hope to serve you once again at OZO Kandy. Thanks & Regards Nissanka de Silva Front Office Manager
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Avais.Sherani wrote a review Nov 2023
Islamabad, Pakistan361 contributions54 helpful votes
+1
5.0 of 5 bubbles
This is a fairly new and modern hotel in Kandy and will not be having the local traditional feel, but offers somewhat modern luxury and comfort. Would recommend this hotel as it offers best value for money among hotels of this standard in and around Kandy downtown. The hotel is located at a 15~20 min walk/5 minute uphill drive from the city center. They have 2 types of rooms i.e. Lake View & Street View, would recommend saving money to get Street View as the Lake view seems pretty hindered from Rooftop. The rooms are small and cozy, the bed was really comfortable, there are plenty of power outlets, centrally climate controlled with room controls, their is a work desk with plenty of power options, the TV is fixed on a pull out stand and has the plenty of channel selection. The bathroom also has modern newer fixtures, the water pressure was good even on a higher floor. The breakfast buffet was nice with plenty of options including SriLankan/regional and Western options. The restaurant has both indoor and outdoor seating area which is very nice. There is an open air (roof covered) bar and pool on the 6th Floor. The pool is not big but has a nice view of Kandy. Especially liked the futuristic modern furnishing around the common areas. Staff are very nice, polite, and helpful.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: The hotel has a free covered (basement) parking, they also provide accommodation for drivers.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sharon tours srilanka wrote a review Jan 2020
Negombo, Sri Lanka7 contributions1 helpful vote
5.0 of 5 bubbles
As a Hotelier, OZO Kandy exceeded our expectations from the time we stepped into the hotel. My wife and I had a warm welcome at the reception. We wanted to take a look at the rooms and the person that accompanied us was one of the most hospitable people we had met. We booked room only as we wanted to explore the Kandy town which we did. We had an evening cocktail at the restaurant BOMMU and everyone was so professional. One of the best experiences we had.

Thank you OZO Kandy for making our stay memorable and we hope to come back soon !!!
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 8 Jan 2020
Dear Gayan, We are absolutely delighted to have given a marvelous experience to you and your family. At OZO Kandy our forte is to create magical moments for our guests. Special mentioning of the staff and facilities is well received and we do hope to see you once again at OZO Kandy. Thanks & Regards, Nissanka de Silva Front Office Manager
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Kalum Edirisinghe wrote a review Mar 2020
Kandy, Sri Lanka7 contributions
5.0 of 5 bubbles
Had an amazing experience at OZO Kandy today. Came to have a Special Dinner today with my wife and chose the Hotel Rooftop. Beautiful place with a Panoramic View of Kandy City. Also a very calm environment, specially at night, where we were able to spend time together. The Food was great and also the service offered from the Hotel staff was very helpful. Our special thanks goes to Mr. Palitha and Mr. Samithra. Also, I should specially Thank Mr. Indika, who served us today and also he had a small chat with me while serving. At the time of checking out, he asked me the type of Credit Cards I am having and offered me the best deal, which gave me a significant 60% discount for my bill. I must say, the service was extraordinary. Thank you OZO, We'll meet again, Soon... ✌️😊
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Maps51936869850, Front Office Manager at Radisson Hotel Kandy
Responded 9 Mar 2020
Dear Kalum1992, We are delighted to hear that you have had a great experience with us at OZO. While thanking you for your rating and the review I must stress that creating magical moments for our guests is our priority and we are being commended highly for the service we offer to our guests. Special mentioning of the staff and the location is well received. We hope to serve you once again at OZO Kandy. Thanks &Regards Nissanka de Silva Front Office Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ceg51 asked a question Jan 2022
Naples, Florida728 contributions252 helpful votes
I need to do a conference call on Jan 17. Do you have Wifi calling and will it work in my room?
Answer from Chiara P
Sri Jayawardenepura, Sri Lanka24 contributions4 helpful votes
Yes they have free wifi and it does work inside the room
Answer from Gareth Michael
Argentina132 contributions69 helpful votes
Private message me, it does not let me post their website
Answer from CongleTony
Congleton, United Kingdom74 contributions66 helpful votes
The buffet is around 3000 Rps per head (and very enjoyable). We had a 20% discount with our room rate, but for a family of 4 with drinks the meal came to GBP 50 (so my credit card bill tells me!)
Answer from Maps51936869850
1 helpful vote
Yes there are lots of options around the hotel and Our restaurants in the hotel are also renowned for good food. Thanks & Regards,
Answer from t0ny0wen
London, United Kingdom16 contributions10 helpful votes
You will find great advice if you Google 'seat61'? Your best bet is to book from home 30 days in advance. I went to window 17 at Colombo Fort station and found the 08.47 and 11.10 'sold out'. This is not actually possible for a Sri Lankan train but Kandy-Ella is a very long trip to play sardines! I have got reserved seats on the 07.45. My experience it is useless to ask hotels to book for you. If you are in Ella it is worth going to Badulla to go over the nine arch bridge (on the 50 rupee note) and experience the Demodara loop. Enjoy!
Vuillemin A wrote a tip Apr 2024
2 contributions1 helpful vote
5.0 of 5 bubbles
"Everything is going well "
Read full review
Justin J wrote a tip Apr 2024
1 contribution
5.0 of 5 bubbles
"Try out the Bommu roof top lounghe, "
Read full review
Ian N wrote a tip Mar 2024
6 contributions3 helpful votes
5.0 of 5 bubbles
"This is the place to stay in Kandy!"
Read full review
gingershorts wrote a tip Mar 2024
England, United Kingdom29 contributions16 helpful votes
4.0 of 5 bubbles
"Small splash pool by the rooftop bar"
Read full review
Edins wrote a tip Mar 2024
Norway8 contributions
5.0 of 5 bubbles
"We recommend this hotel. On the basis of price and Service"
Read full review
Not the right property for you?
There are more places to choose from in the Kandy area.
PRICE RANGE
€77 - €114 (Based on Average Rates for a Standard Room)
LOCATION
Sri LankaCentral ProvinceKandy DistrictKandy
NUMBER OF ROOMS
122
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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RADISSON HOTEL KANDY - UPDATED 2024 Reviews & Price Comparison (Sri Lanka) - Tripadvisor

Frequently Asked Questions about Radisson Hotel Kandy
Which popular attractions are close to Radisson Hotel Kandy?
Nearby attractions include Kandyan Art Association (0.4 km), Pothgul Viharaya (0.4 km), and AB’89 Kandy (0.4 km).
What are some of the property amenities at Radisson Hotel Kandy?
Some of the more popular amenities offered include a rooftop bar, free wifi, and free breakfast.
Which room amenities are available at Radisson Hotel Kandy?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Hotel Kandy?
Guests can enjoy a rooftop bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Radisson Hotel Kandy?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Hotel Kandy?
Conveniently located restaurants include Vito Wood Fired Pizza, Sharon Inn, and Hideout Lounge.
Are there opportunities to exercise at Radisson Hotel Kandy?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Radisson Hotel Kandy have airport transportation?
Yes, Radisson Hotel Kandy offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Radisson Hotel Kandy located near the city centre?
Yes, it is 0.7 km away from the centre of Kandy.
Are any cleaning services offered at Radisson Hotel Kandy?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Hotel Kandy offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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