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Heritance Kandalama

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3,104 Reviews from our TripAdvisor Community

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There are newer reviews for Heritance Kandalama
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Showing 2,627: English reviews
Bristol, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 March 2015

If you can afford it stay here for at least a couple of nights. The hotel is actually in the jungle, monkeys will visit your balcony. It is almost a kilometre in length so everyone gets a view but it is worth asking for an upper floor room to get the best view. This is a very special place and... More 

Helpful?
1 Thank John T
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred honeymoon destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer... More 

Greensboro, North Carolina
Level Contributor
98 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 28 February 2015

This facility is absolutely amazing. There is a beautiful lake view with vistas of distant mountains. The grounds are well maintained; there is great food and service; rooms are spacious, and the building grows out of the surrounding. There are monkeys on site waiting to enter your room if you forget to lock the patio door. The staff welcomed us... More 

Helpful?
Thank Kcdavid100
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer... More 

Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 28 February 2015

This hotel is fairly large but is cleverly divided into two sections (Sigiriya & Dambulla) with the reception more or less in the centre. It is a stunning example of architecture (Geoffrey Bawa) which blends naturally into the cliff face and is almost hidden by the surrounding jungle. The hotel itself is fairly minimalist and therefore lacking in some 'cosy'... More 

Helpful?
Thank Cindy M
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer... More 

Sydney, Australia
Level Contributor
58 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 28 February 2015

An ideal location for those in search of peace and quiet. A warning though the drive from Colombo is a bit rough as there is road work being carried out. However once you get there, it is worth it. The rooms are spread over two wings, so be prepared to walk. The hotel staff are very courteous, though at times... More 

Helpful?
Thank Marieeliz06
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday destination in the cultural triangle of Sri Lanka. Also, thank you for the time devoted in posting a valuable review regarding your holiday experience with us on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance,... More 

Sydney, Australia
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 27 February 2015 via mobile

We stayed two nights at the HC while in Sri Lanka and planned quite a bit of our agenda while in the country specifically to fit it in - it absolutely didn't disappoint. In terms of location there is plenty to occupy you nearby (Lion Rock, we did an elephant safari and the local temples) but HC stands up entirely... More 

Helpful?
Thank Ian G
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, Thank you for your much appreciated preference given in selecting Heritance Kandalama as your holiday destination in the cultural triangle of Sri Lanka. Also, thank you for the time devoted in posting a valuable review regarding your holiday experience with us on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance,... More 

Gloucester, United Kingdom
Level Contributor
214 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 26 February 2015

As other reviewers have noted this hotel is in a stunning location overlooking Kandalama Lake, with great vistas from the public rooms and many of the bedrooms. The hotel covers a vast area and sometimes the distances between bedroom and lift/stairs to restaurant and between restaurant and washroom are also quite long. Great architect Geoffrey Bawa, but missed out on... More 

Helpful?
Thank leeGlosUK
Heritance K, General Manager at Heritance Kandalama, responded to this review

As much as we thank and appreciate your visit, we much value your comments and observations made thereafter. Also, we thank you profusely for all the nice words you have spoken of this rare destination. Plans are underway for a refurbishment of the property and your comments have reached us well on time. The hotel has become a popular destination... More 

London, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 25 February 2015 via mobile

Stayed three nights at hotel and overall very impressed. Hotel certainly does stand out and is 1km from end to end The staff are very welcoming and nothing to much trouble There are three pools - one was affinity- although no visible umbrellas Our room was standard and was ok but very poor lighting in room. In addition whilst nice... More 

Helpful?
Thank yal5
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination and for the time devoted in posting an insightful feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer during your stay... More 

1 review
Reviewed 25 February 2015

We stayed here for our honeymoon and would thoroughly recommend the hotel. The service is excellent, food delicious and staff incredibly friendly and helpful. Our room was beautiful and we got treated with such care as we were on our honeymoon. Beautiful hotel set in gorgeous greenery with Rock structures throughout the hotel.

Helpful?
Thank Lucyandcharliepope
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred honeymoon destination in Sri Lanka and for the time devoted in posting a valuable feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer... More 

Beckenham, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2015

This hotel we booked as a 5 star experience was excellent the room and anterooms were luxurious and fitted too a very high standard. The restaurant was very good and the food varied and tasteful catering to a varied palate, the standard Sri-Lankan specialties like egg hoppers and Idly with their accompaniments were very good as I had forgotten how... More 

Helpful?
Thank Adrian19452014
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination and for the time devoted in posting an insightful feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer during your stay... More 

London, United Kingdom
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 February 2015

The main attraction for this hotel is the awesome view out across the lake and the rainforest towards Sigiriya in the distance. It is truly breathtaking at any time of the day. That said, it isn't the only reason to stay. The list is endless. The warmth of the staff, the exceptional food, the setting in the rainforest, the proximity... More 

Helpful?
1 Thank Iamaki74
Yohan A, Assistant Manager - Online Reputation at Heritance Kandalama, responded to this review

Dear Valued Guest, We would like to thank you for selecting Heritance Kandalama as your preferred holiday destination and for the time devoted in posting an insightful feedback on Trip Advisor. We are indeed delighted to note that you have enjoyed the unique ambiance, the location, facilities and the overall services that the hotel had to offer during your stay... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Heritance Kandalama is shaped like the outspread wings of a bird, following the line of the cliff from which it seems to emerge. The hotel is a staggering 1km from end to end, and rises up seven floors, yet appears to be a perfectly natural extension of the mountainside. The flat roof and timber pillars support a screen of vegetation that attracts local wildlife. The abundance of real-life animals around the hotel is complemented by wonderful large-scale sculptures within it. A metal owl is suspended outside the main restaurant; wooden elephants inhabit the lounge; a stone cobra uncoils along the terrace overlooking the infinity pool. However, while focusing on highlighting its enchanting natural surroundings, our luxury resort in Sri Lanka gives priority to providing its guests with the finest comforts and service. ... more   less 

Additional Information about Heritance Kandalama

Address: | PO Box 11, Dambulla, Sri Lanka
Region: Sri Lanka > Central Province > Dambulla
Price Range: €180 - €469 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Heritance Kandalama 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
Kandalama Hotel Sri Lanka
Hotel Heritance Kandalama
Heritance Kandalama Dambulla
Kandalama Hotel Dambulla
Hotel Style:
#1 Luxury Hotel in Dambulla
#1 Family Hotel in Dambulla
#1 Spa Hotel in Dambulla
#1 Romantic Hotel in Dambulla
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Questions & Answers

Here's what travellers have asked, with answers from Heritance Kandalama staff and other travellers.
25 questions
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Questions? Get answers from Heritance Kandalama staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a higher level”
 of 5 bubbles RAYAN2509, 1 Dec 2016 | Read review
“rooms facing the plains”
 of 5 bubbles 145praveenc, 30 Nov 2016 | Read review
“5th floor is quiet and had a generous view of the lake...must check out the traditional items at kanchan lounge if you are a foreigner..”
 of 5 bubbles rajithah2015, 28 Nov 2016 | Read review
“I like the Sigiriya wing the best, but make sure you get the royal suite if you can, worth a stay.”
 of 5 bubbles shanelle182, 23 Nov 2016 | Read review
“Select a Panorama room on the 5th floor for a good view.”
 of 5 bubbles tnching, 21 Nov 2016 | Read review
5 of 5
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