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    Heritance Kandalama

    | PO Box 11, Dambulla, Sri Lanka
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    1/10/2017 2/10/2017
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    US$199
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    Traveller (3621)
    Room & Suite (676)
    Pool & Beach (328)
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    Overview
    • Excellent65%
    • Very good24%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
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    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (3,588)
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    21 - 25 of 3,039 reviews

    Reviewed 1 week ago

    This hotel is located by the lake and the building is excellent. But the staff seems too overwhelmed by too many guests so a single guest like me got ignored, no welcome drink and I have to wait for 10 minutes before check in while...More

    Thank Lingang
    Reviewed 2 weeks ago

    Given the recommendations, We were thoroughly looking forward to our stay at this "tranquil and luxurious hotel " imagine our disappointment to find that we have been continually disturbed by excessively loud discos held in their function room until after midnight and poor customer service...More

    Thank JasonB755
    Response from Nipuni S, Manager at Heritance KandalamaResponded 5 days ago

    Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We have taken your constructive criticism very positively. We are extremely sorry to read that you did not enjoy your stay with us and do sincerely apologize for...More

    Reviewed 2 weeks ago

    Al the excellent comments on this hotel (architecture, location, landscape etc.) are really true. This is a must to do if you visit Sri Lanka. If the price is high try at least to be a short period, because is something to remember. We spend...More

    Thank Jupiter81
    Response from Nipuni S, Manager at Heritance KandalamaResponded 2 weeks ago

    Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We are pleased to receive your most encouraging endorsements and thank you for the generous recommendation given. Please visit us again and we assure that you will experience...More

    Reviewed 2 weeks ago

    Kandalama is situated in a lovely remote location in Dambulla. The hotel itself is blended nicely into the nature and provides a unique experience for anyone. There are 3 pools in the hotel and the infinity pool provides a unique experience overlooking the lake. The...More

    Thank Ruchira R
    Response from Nipuni S, Manager at Heritance KandalamaResponded 1 week ago

    Dear Valued Guest, It is a pleasure to see that you all have had a very relaxing vacation with breathtaking scenery and the exceptional cuisine at Heritance Kandalama. We are eager to welcome you and your loved ones back at Heritance Kandalama and we assure...More

    Reviewed 2 weeks ago

    We had been looking forward to staying in this much recommended hotel for 3 nights and ended up thoroughly disappointed. It is in a beautiful location and the infinity pool is picturesque. However the whole hotel is incredibly loud. Our rooms were on the 3rd...More

    1  Thank Antje K
    Response from Nipuni S, Manager at Heritance KandalamaResponded 5 days ago

    Dear Valued Guest, Thank you very much for keeping trust on Heritance Kandalama as your holiday destination. We have taken your constructive criticism very positively. We are extremely sorry to read that you did not enjoy your stay with us and do sincerely apologize for...More

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    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$145 - US$413 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Family Hotel in Dambulla
    • #1 Romantic Hotel in Dambulla
    • #1 Spa Hotel in Dambulla
    • #2 Luxury Hotel in Dambulla
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 152
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Expedia, Orbitz, Hotels.com, Priceline, Prestigia, TripOnline SA, Cancelon, Hotwire, Evoline ltd and HotelQuickly so you can book your Heritance Kandalama reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Sri Lanka >
    • Central Province >
    • Dambulla
    • Also Known As
    • Kandalama Hotel Sri Lanka ,
    • Hotel Heritance Kandalama ,
    • Heritance Kandalama Dambulla ,
    • Kandalama Hotel Dambulla
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    Traveller (3621)
    Room & Suite (676)
    Pool & Beach (328)
    Dining (167)
    Hotel & Grounds (2275)
    Bathroom (169)
    Family and Play Areas (19)
    Business Centre & Event Rooms (13)
    Nearby
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    Ask a question
    Questions & Answers
    layla_asia0211
    16 May 2017|
    AnswerShow all 8 answers
    Response from Thommo178 | Reviewed this property |
    Suite or luxury suite is best
    1
    Vote
    Matt K
    28 April 2017|
    AnswerShow all 2 answers
    Response from Nipuni S | Property representative |
    Dear Valued Guest, Thank you very much for your interest in Heritance Kandalama. Kindly note that you will be considered as three adults. (since both kids are below 12) You can make a reservation for a triple Suite; it... More
    0
    Votes
    Kemsta
    5 March 2017|
    AnswerShow all 10 answers
    Response from Tiger T | Reviewed this property |
    Sorry,we actually hired a driver for our whole trip so I don't have the answer to your question.
    0
    Votes
    Room Tips
    "Our Panoramic room had a stunning view of the sunset and Kandalama lake."
    Read review
    "Upgrade to a superior room with bath"
    Read review
    "I think any room is probably good with a view, some have lake views"
    Read review
    "Rooms with panoramic views are excellent"
    Read review
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