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Imperial Hotel

244 reviews
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Traveller (199)
Room & Suite (51)
Dining (18)
Overview
  • Excellent11%
  • Very good56%
  • Average29%
  • Poor3%
  • Terrible1%
Travellers talk about
“new wing”(54 reviews)
“shopping mall”(41 reviews)
“washing machine”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
Rooms
11 Mar12 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (244)Write a Review
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Show reviews that mention
All reviewsnew wingshopping mallwashing machineinside the buildingsuper coldsmoking areakey cardwingssuperior roomswimming poolnasi lemakstrategic locationwithin walking distancethe ground floorbig mallqueen size bedrooms are spacious and clean
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11 - 15 of 235 reviews
Reviewed 12 September 2017 via mobile

First time staying in the new wing. Must better but already starting to show some age. Clean sheets and comfy firm bed, good at least. Shower screen have smell from moisture. Buffet breakfast reasonable good spread, not exceptional but suffice. Price per night with brekkie...More

Thank Wolv3rin3
Response from IHMYY, Operations Manager at Imperial HotelResponded 18 September 2017

Dear Wolv3rin3, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to provide us with your feedback, and letting us know our areas to improve. We look forward to welcoming you back for an opportunity to serve you again. Thank you...More

Reviewed 11 September 2017

Short one night stay. As usual clean and quiet room. Quite good room service meal and average but acceptable breakfast. Very Asian hotel, well run and well located for city centre shopping. Would recommend for family or solo. Safe and clean.More

Thank stingalert
Response from IHMYY, Operations Manager at Imperial HotelResponded 13 September 2017

Dar stingalert, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to provide us with a review and opportunity to improve. We are also happy to hear that you had a pleasant stay with us and we look forward to serving...More

Reviewed 9 September 2017 via mobile

Not enough seatings at all at the pool. When checking with the restaurant if chairs/tables can be moved up as we would like to order some food while waiting for the kids to swim, I was told to eat at the restaurant itself which is...More

Thank Ai Thin L
Response from IHMYY, Operations Manager at Imperial HotelResponded 11 September 2017

Dear Ai Thin L, Thank you for choosing Imperial Hotel Miri. Firstly, let me apologize as the messaged conveyed to you about our policy is incorrect. We can certainly serve food at poolside however, due to the crowd and limited space, we are unable to...More

Reviewed 7 September 2017

A few tips for new travelers : This review is referring to Imperial Hotel at new wing. It has new and old wing. Ensure you booking is for new wing as the old wing is already very old so don't expect much at old wing....More

Thank Leong C
Response from IHMYY, Operations Manager at Imperial HotelResponded 11 September 2017

Dear Leong C, Thank you for choosing Imperial Hotel Miri. We are pleased to hear that you enjoyed your recent stay with us. We appreciate you taking the time to provide us with a review. Please do apologize to your colleagues who experienced noise from...More

Reviewed 18 August 2017 via mobile

First time to spend an overnight stay in Miri with my family. The room was obviously a bit old already. The AC in the room took a while in cooling the room. Other than that everything's OK. Free breakfast & car park. Shopping mall just...More

Thank Arvin E
Response from IHMYY, Operations Manager at Imperial HotelResponded 21 August 2017

Dear Arvin E, Thank you for choosing Imperial Hotel Miri. I apologize for your recent stay with us, I can only guessed that you were in one of our older apartment units. We are in the process of refurbishing some of our units and as...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$46 - US$56 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$46 - US$56 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (199)
Room & Suite (51)
Dining (18)
Pool & Beach (8)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
badninja6969
2 December 2017|
AnswerShow all 2 answers
Response from IHMYY | Property representative |
Dear Badninja6, Thank you for your inquiry. Unfortunately, we do not have a loyalty card or reward program in place at the moment. Your comment and request is noted, will discuss amongst the Management team. Thank you again... More
0
Votes
Nur Hafizah H
4 November 2016|
Answer
Response from Stallions35 | Property representative |
Hi Nur Hafizah H, Thank you for inquiring with us. Please contact our reservations and indicate you would like to book either a standard hotel room (no view) or a superior room at our new wing and our reservations will be... More
0
Votes
Nur Hafizah H
4 November 2016|
Answer
Response from Stallions35 | Property representative |
Hi Nur Hafizah H, Thank you for inquiring with us. Please contact us at + 6085 431133 and we will gladly assist you with your booking. Regards, Ridley Chen Operations Manager
1
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12
Room Tips
"If it is located in the New Wing, rooms with windows is preferred."
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"High up and sea facing."
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"Need to request during check-in for a quiet room especially those traveling with infant or small children."
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"Room with view of river ie front of hotel"
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