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Imperial Hotel

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Imperial Hotel
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199 Reviews from our TripAdvisor Community

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Showing 192: English reviews
Putrajaya, Malaysia
Reviewed 1 week ago

This hotel have 2 wings/block across the road, connecting with hotel bridge. I stayed on new wing. Very good hotel, clean & spacious. Good wifi connection. My room facing the sea/beach of Miri with strategic location to see sunset. Good restaurant with varies type of international food. List of muslim prayer time also provided...wow! Hotel staff are polite & helpful,...

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Helpful?
Thank PakNgoh
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear PakNgoh, Thank you for choosing Imperial Hotel Miri and we appreciate your kind compliments. We are delighted to hear of your pleasant and will pass along your comments to our team members as a token of encouragement. Please do come back to visit us again, and we look forward to the opportunity to serve you again. Have a fantastic...

Sibu, Malaysia
Reviewed 1 week ago via mobile

We stayed in a three bed rooms apartment for one night with free breakfast. The apartment was huge but had not been maintained. One of its bathroom tubs had almost cracked. Its air-conditioners were at least twenty years old, one not functioning at all. They looked not been serviced for long time. The rooms, beds and towels are however quite...

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Helpful?
Thank lawyerSibu_Malaysia
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear lawyerSibu_Malaysia, Thank you for choosing Imperial Hotel Miri. Please accept my sincerest apology on the condition of the unit. We are in the process of renovating our apartments and actually have several units that have been updated. These renovations will include flooring, furniture, air conditioning and bathroom work (bath tub replacement). I am pleased to hear that there were...

Bintulu, Malaysia
Reviewed 3 weeks ago

good place to stay but better to choice the corner room then you have the natural scenery to view.Be either to stay for business solo,group trip you 'll find enjoyable ll not be not regret to stay in this hotel.

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Thank vincentlO741VW
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear VincentlO741VW, Happy new year and thank you for choosing Imperial Hotel Miri. We are grateful for your positive feedback and we look forward to your return stay with us. The corner superior rooms at our new wing does indeed offer the best views, giving you either partial city and full ocean or partial city and full hill view. Please...

Bandar Seri Begawan, Brunei Darussalam
Reviewed 3 weeks ago

We checked in 2 connecting rooms during the peak season and the reception still manage to handle the fast check-in with welcoming smile and patience. Nice room and super-cold air conditioning. Good deal of room rate with 2 free breakfasts. Plus point it is connected to the Permaisuri Imperial Mall with cinemas, food massage and lots of shopping at new/old...

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Helpful?
Thank Grace8808
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Grace8808, Happy new year and thank you for choosing Imperial Hotel Miri. We appreciate your encouraging feedback as well as your continual support. Our goal is to ensure all our guests feel at home during their stay and am pleased that we were able to make you feel as such. We look forward to your next stay and please...

Bandar Seri Begawan
Reviewed 4 weeks ago via mobile

The room and facilities definitely way better than the old wing. Location is great as it is above the shopping mall. There are a lot of eateries nearby as well. The only downside is that the new wing doesnt have kids pool and you cant use the pool on the other side. Overall good place to stay.

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Thank L S
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear L S, Happy New Year and thank you for choosing Imperial Hotel Miri. We appreciate your feedback as it allows us to identify room for improvement. I am pleased to hear that you enjoy the facilities of our new wing and apologize that we did not include a kids pool in the new wing. I also extend my apologies...

Muara, Brunei Darussalam
Reviewed 13 December 2016

Booked the executive king and it was so spacious with basic amenities. Bathroom was so spacious too. We were at the very top floor with a scenic view you can see the view of the ocean. Loving it much... Price was affordable and Breakfast = satisfactory. Doing your shopping is easy as the hotel is in the Imperial Mall. Parking...

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Helpful?
Thank Nayza I
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Nayza I, Thank you for choosing Imperial Hotel Miri. We are please to hear that you enjoyed your stay with us. I would like to apologize for the inconvenience for the route to the swimming pool; having to past through our function area. Alternatively, for your comfort, we do have locker rooms available near the pool for our guests...

Brunei-Muara District, Brunei Darussalam
Reviewed 28 November 2016

Though Miri was our neighbouring country but this is my First visit to Miri. I booked an apartment in this hotel and the price was quite reasonable for one nite stay. A lot of shops at ground floor at this hotel and shops at crossby the hotel. We are drivimg All the way from our home country to Miri by...

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Thank AqueenHotel
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear AqueenHotel, Thank you for choosing Imperial Hotel Miri. We are delighted to hear of your enjoyable first visit to Miri. We are also pleased that you found the accommodations at Imperial Hotel to be of value. Hope you will visit Miri and us again in the near future. We look forward to serving you upon your return. Thank you...

Reviewed 21 November 2016

A huge hotel and venue. Two restaurants, sauna, gym, two swimming pools, which are all regularly accessible. Great swim in the pools. Regular room service, and attentive staff. Though pricing of some things such as washing are extreme. Easy comfortable stay. Though admittingly, my accommodation was paid for. :)

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Thank Lance C
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Lance C, Thank you for choosing Imperial Hotel Miri. We are delighted to hear of your pleasant stay with us and thank you for taking the time to provide a review. Combined between the new wing and the old wing, we do have a total of 529 rooms ranging from hotel rooms to 1,2 and 3 bedroom apartments. The...

Reviewed 1 November 2016 via mobile

The room we got was huge and convenient, breakfast offers lots of varities although the chinese section was "so-so".. The pool is a bit small for such a big hotel, and the access to the pool is passing thru smoking area of the restaurant, so we found it very annoying. Not recommended to bring children. Location was good, right on...

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Helpful?
Thank EireneLau
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear EireneLau, Thank you for choosing Imperial Hotel Miri. We appreciate you taking the time to provide us with the feedback on your stay. Your comment about our breakfast will be highlighted to our Chefs. We do apologize for the inconvenience of having to pass through our coffee house smoking section to access the pool, we will look into improving...

Reviewed 28 October 2016 via mobile

My first day checking in already my experience is going in a downhill decline. I have stayed here a couple of years back and was happy hence the return. Great locality. But am disappointed by the decline in service. Upon check in the front line staff somehow seems to be having a problem smiling. I believe sometimes a smile starts...

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Helpful?
Thank yvonnel444
IHMYY, Operations Manager at Imperial Hotel, responded to this review

Dear Yvonnel444, Thank you for choosing Imperial Hotel Miri. I extend my sincerest apologies to you on the shortcomings you experienced during your stay. I will highlight your feed back regarding our staff demeanour and attitude to the respective departments and ensure there is immediate improvement. As for the elevators, even though they are under monthly servicing, Management has approved...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Free Parking
  • Breakfast included
  • Laundry Service

Additional Information about Imperial Hotel

Address: Imperial Hotel Jalan Pos, Miri 98000, Malaysia
Region: Malaysia > Sarawak > Miri District > Miri
Price Range: €36 - €62 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 268
Reservation Options:
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Also Known As:
Imperial Hotel Miri, Sarawak, Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Imperial Hotel staff and other travellers.
3 questions
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Brunei-Muara District, Brunei Darussalam
Brunei-Muara District, Brunei Darussalam
2 months ago

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Questions? Get answers from Imperial Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for sea facing room for sunset view”
  • Sunset
  • Sea facing
  • Tea making facility
  • Almost can see whole town of Miri
 of 5 bubbles PakNgoh, 8 Jan 2017 | Read review
“Request for sea view rooms”
 of 5 bubbles nayzai, 13 Dec 2016 | Read review
“Preferring high levelling floor for quiteness and request for Non smoking zone”
 of 5 bubbles AqueenHotel, 28 Nov 2016 | Read review
“Get a room with a view and double check on your bookings when making it through the phone.”
 of 5 bubbles Ting249, 12 Oct 2016 | Read review
“Older block, sea side”
 of 5 bubbles Underground_boy, 1 Oct 2016 | Read review
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