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Imperial Hotel

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Traveller (203)
Room & Suite (51)
Dining (18)
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Overview
  • Excellent11%
  • Very good55%
  • Average30%
  • Poor3%
  • Terrible1%
Travellers talk about
“new wing”(54 reviews)
“washing machine”(13 reviews)
“shopping mall”(42 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (251)
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242 results
Traveller rating
30
129
71
8
4
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Time of year
LanguageEnglish
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30
129
71
8
4
Show reviews that mention
All reviewsnew wingwashing machineshopping mallboth wingsroom apartmentkey cardnasi lemakswimming poolstrategic locationwithin walking distancequeen size bedbig mallthe ground floorrooms are spacious and cleanbasic amenitiesshower areabuffet breakfast is
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1 - 5 of 242 reviews
Reviewed 2 weeks ago

Everything about the stay was great, from c/in to c/out process. The room in new wing is wonderful except for the mould stains in the bathroom walls ( common problem for most hotels :D ). However, I would say that the breakfast needs improvement from...More

Thank LemonadePapaya
Response from IHMYY, Operations Manager at Imperial HotelResponded 1 week ago

Dear LemonadePapaya, Thank you for choosing Imperial Hotel Miri. Please do accept my sincerest apologies for the condition of the bathroom walls, as I suspect you are referring to the grouting around the bathtub area. We have cleaning procedures in place and also grouting replacement...More

Reviewed 4 weeks ago

We stayed in the 2 room apartment. It was ok. Maybe we got the not so good room. It was not as clean as I would like, but still livable. The plus point is it is situated in one of the biggest shopping mall, so...More

Thank Winnie W
Response from IHMYY, Operations Manager at Imperial HotelResponded 3 weeks ago

Dear Winnie W, Thank you for choosing Imperial Hotel Miri. Please accept my sincerest apology as the cleanliness of the room you were in failed to meet your expectations. I will highlight this to our Housekeeping team and ensure proper cleaning procedures are followed. Thank...More

Reviewed 4 weeks ago

the location is best,easy to get cab and food hunt,surrounding with restaurants and bar.. there convinient store located near to the hotel. you can easily reach the place u want to go and since by walking u can go to places easily,u can save up...More

Thank Ji D
Response from IHMYY, Operations Manager at Imperial HotelResponded 4 weeks ago

Dear Ji D, Thank you for choosing Imperial Hotel Miri. I hope you enjoyed your stay with us and that the hotel rooms and facilities met your expectations. Our location is indeed a popular selling point and have had several comments about how close we...More

Reviewed 12 May 2018 via mobile

We love staying at this Imperial Hotel every time we visited Miri. Excellent service from Receiptionist, large rooms, clean bed linens and great selection of breakfasts. But sadly, the last 3 times we stayed in this hotel we encountered the same problem and had complained...More

Thank norliza j
Response from IHMYY, Operations Manager at Imperial HotelResponded 13 May 2018

Dear norliza j, Thank you for choosing Imperial Hotel Miri. We appreciate your continuous support and apologize for the inconvenience you experienced in your recent stay. All our air conditioners in the apartments are on a regular maintenance schedule and we are continuously replacing our...More

Reviewed 1 May 2018 via mobile

Stay overnight at this hotel for business purposes. Good: 1. Location of the hotel which situated at Miri City Center, easy to find a bank, restaurant, and convenience store. The hotel is adjunct to the business center. 2. Price is affordable and matches with the...More

Thank arifjiran
Response from IHMYY, Operations Manager at Imperial HotelResponded 3 May 2018

Dear arifjiran, Thank you for choosing Imperial Hotel Miri. Please accept my sincerest apologies for the inconvenience of power trip during your stay, Looking back to the month of your stay, we did have some reports of trip due to air conditioning and stove in...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$42 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$42 - US$54 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (203)
Room & Suite (51)
Dining (18)
Pool & Beach (8)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
badninja6969
2 December 2017|
AnswerShow all 2 answers
Response from IHMYY | Property representative |
Dear Badninja6, Thank you for your inquiry. Unfortunately, we do not have a loyalty card or reward program in place at the moment. Your comment and request is noted, will discuss amongst the Management team. Thank you again... More
0
Votes
Nur Hafizah H
4 November 2016|
Answer
Response from Stallions35 | Property representative |
Hi Nur Hafizah H, Thank you for inquiring with us. Please contact our reservations and indicate you would like to book either a standard hotel room (no view) or a superior room at our new wing and our reservations will be... More
0
Votes
Nur Hafizah H
4 November 2016|
Answer
Response from Stallions35 | Property representative |
Hi Nur Hafizah H, Thank you for inquiring with us. Please contact us at + 6085 431133 and we will gladly assist you with your booking. Regards, Ridley Chen Operations Manager
1
Vote
Room Tips
"Deluxe room and above and it is just a difference of MYR20."
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"If it is located in the New Wing, rooms with windows is preferred."
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"High up and sea facing."
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"Need to request during check-in for a quiet room especially those traveling with infant or small children."
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