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Four Points by Sheraton Sandakan

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1,021 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Sandakan
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Showing 886: English reviews
Reviewed 1 August 2016 via mobile

As or tour guide had organised this hotel for us we were ver happy Only had one night here it was clean today and in a lovely location great views swimming pool was fantastic not far from massages places and lots of places to eat from hotel staff were very nice as well 📸🍽🏊🍻

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Helpful?
Thank Helena E
Kuala Lumpur
Reviewed 1 August 2016

We stayed in Four Points for 2 nights as a family. We were greeted very courteously by the staff and check-in process was very efficient. The rooms were clean with a wonderful view of the sea and the harbour area. There is a shopping centre with movie theatres adjacent and connected to the hotel. The breakfast had sufficient variety and...

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Thank ptthom
Reviewed 1 August 2016

I will begin by saying I did not stay the night at the hotel but was able to enjoy the hotel due to a friend staying here. The rooms are super clean, the pool looked super cool, and the view was super nice! After being in the jungle for two weeks my friends and I were in heaven with the...

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Thank Yeleny S
Reviewed 29 July 2016 via mobile

The hotel has an outmost excellent swimming pool and rooms with great view. We had a deluxe room with sea view for around 80 dollars, and that was very good value. The breakfast is remarkable, and the BBQ steam boat for dinner was an unforgettable choice. The afternoon tea offered for 58 Ringgit for two pax is also super. This...

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2Thank Grete K
Kuala Lumpur, Malaysia
Reviewed 28 July 2016

Excellent hotel with all the comforts of a 5-star hotel and the friendliest staff. They upgraded us to a sea view room and the rooms were spectacular value for money. Highly recommended. They have an excellent bar downstairs and the pool is awesome. There is a local mall attached to the hotel too.

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Thank R_Vik
Reviewed 28 July 2016 via mobile

Hotel is located by the sea and we had a room with lovely sea view.Room and hotel are clean and nice, Staff friendly and helpful (apart from eatery area). Reception desk service is great and very professional. The lobby lounge is really pleasant and with great service. First day we had a welcome dinner and I really regret that we...

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1Thank Karolina M
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Thank you for your feedback and we have taken your feedback seriously and constructively. The shortfall on the food and services provided by the Eatery is being addressed and we thank you for highlighting this. We are in the midst of increasing our sunbeds and hope that these reasons will not deter you from returning to the hotel in the...

Baerum Municipality, Norway
Reviewed 27 July 2016

Stayed here for a couple of days in December 2015. Room was located high up so we had a great view of the Sulu Sea. Room and bed was spacious and comfortable. Professional service by staff. The only downside was the restaurant. Took a very long time to get our food (well over an hour), and other customers ordered after...

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1Thank Christian A
Reviewed 27 July 2016 via mobile

Me and my boyfriend stayed here for 2 nights before heading on a trip down the Kinabatangan River. When we arrived we were impressed that they gave us a free upgrade to a sea view room. Our room was very large, had a comfy bed and lovely sea views. The hotel was clean and modern and service was excellent. The...

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Thank Hollie202
Sydney, Australia
Reviewed 26 July 2016

Excellent value especially if you follow my advice in second paragraph. Rooms very comfortable, many with stunning views over the South China Sea, Sandakan docks, whether looking East or West if you have a seaview room. Stunning sunsets. Good access to advice on wildlife trips from hotel with one of the tour companies (pricey but excellent). Concierge and desk staff...

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Thank AntSydney
Cheltenham, United Kingdom
Reviewed 26 July 2016

Brilliant hotel friendly staff nothing too much trouble. Good base for all activities. Sepilok orangutans brilliant. 3 day nature trail with guide Jane Karajan couldn't have been better. Brilliant photographer . The trip was brilliant thanks to Freedom Asia.

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Thank berry878
FourPointsSandakan, General Manager at Four Points by Sheraton Sandakan, responded to this review

Thanks so much for your very positive comments on the hotel and Sandakan as a destination. Do spread the good news to your friends, relatives and business partners. Looking forward to serving you again. Hospitably yours Peter Padman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Room Service
About the property
  • Wheelchair Access
Food & drink at the hotel
The Eatery
The Eatery
Cuisines: Asian, International, Malaysian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Four Points by Sheraton Sandakan is right on a scenic waterfront pedestrian promenade overlooking the Sulu Sea, part of the Sandakan Harbour Square, which offers an indoor marketplace and retail shopping mall within the new Sandakan CBD. ... more   less 

Additional Information about Four Points by Sheraton Sandakan

Address: Sandakan Harbour Square, Sandakan 900000, Malaysia
Region: Malaysia > Sabah > Sandakan Division > Sandakan
Price Range: €38 - €108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Four Points by Sheraton Sandakan 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Four Points By Sheraton Sandakan Sabah, Malaysia
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Sandakan staff and other travellers.
14 questions
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Singapore, Singapore
4 months ago

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Questions? Get answers from Four Points by Sheraton Sandakan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms seem to have views of an amazing harbour”
 of 5 bubbles 301StuartD, 4 Dec 2016 | Read review
“Ask for a sea view”
 of 5 bubbles Pinkdobbo, 4 Dec 2016 | Read review
“Get room facing the swimming pool for the Sandakan bay view, room facing the market to see the busy morning scene from above.”
 of 5 bubbles thetalkinggirl, 16 Nov 2016 | Read review
“Try and get a room with a view!”
 of 5 bubbles MandyT086, 11 Nov 2016 | Read review
“The view is so amazing. make sure to get the highest floor”
 of 5 bubbles Bruce_Tripwarriors, 6 Nov 2016 | Read review
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