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Four Points by Sheraton Sandakan

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Traveller (1084)
Room & Suite (359)
Pool & Beach (133)
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Overview
  • Excellent46%
  • Very good41%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“infinity pool”(130 reviews)
“club room”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (1,356)
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497
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All reviewsinfinity poolclub roomthe executive loungespg membershopping mallsea viewfish marketcorner roombreakfast buffetfirst floorsulu seamodern hotelwater frontlocal marketlocal foodstayed here for nightsturtle island
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101 - 105 of 1,179 reviews
Reviewed 7 November 2017 via mobile

The hotel offers good views of the sea esp at The infinity swimming pool area. Friendly staff. Room was clean, spacious with comfortable bed. Several power points available. Good location next to Harbour mall and the central market.More

Thank Elaine K
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 8 November 2017

Dear Elaine K, Thanks for mentioning all the nice things that you experienced during your stay with us. We are indeed glad that you had a pleasant and memorable time with us. We look forward to serving more of your friends and family members and...More

Reviewed 3 November 2017

Well this is my 2nd time staying here and I would say they are doing a great job on maintaining the standard of service they provide to their guest I stayed 2 nights on this trip with a 10 month old baby Room was clean,...More

Thank Kiran_Chalam
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 4 November 2017

Dear Kiran_Chalam, Thank you for your feedback on our hotel, the staff, food and services. We are indeed glad that we were able to meet your expectations. Thank you for the comment on the odour from the towels which we will highlight to our laundry...More

Reviewed 3 November 2017

At first we were concerned about staying here due to the external surroundings. The fish market and local markets are right next door and the odor is very strong. The streets and shops are close to the high set appartments which house many locals and...More

Thank julesandnath
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 4 November 2017

Dear julesandnath, Glad to hear that the surroundings within the vicinity of our hotel did not turn you off. We are pleased to note too that you enjoyed our services however, we do apologise for not having shown you the entire breakfast buffet which actually...More

Reviewed 2 November 2017

14th floor overlooking pool sea and cafes. Lovely position. Staff very helpful. Big variety for breakfast, good room. Close to cafes and main market (worth a look) WiFi access good as well. Base for jungle & reserve visits.More

Thank Chris G
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 November 2017

Dear Chris G, Thanks for your most positive feedback. It is indeed nice to note that you enjoyed your stay. We are pleased to note too that you enjoyed the breakfast and the view. We are indeed proud of the view from each of our...More

Reviewed 31 October 2017

Arrived at the Hotel staff at the reception very helpful but not very organised, there was six people in our party we were unable to open up an account with the Bar or Restaurant. They took my Credit Card Details to say that all the...More

2  Thank 936AL1
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 1 November 2017

Dear 936AL1, Thank you so much for your feedback on your recent visit to our hotel. It is with much regret that you had faced the inconveniences mentioned during your stay. The fact that your credit card details were taken, there should not have been...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Restaurant
Outdoor pool
Details
Price range
US$49 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$49 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (1084)
Room & Suite (359)
Pool & Beach (133)
Dining (110)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
Ask a question
john8050
18 June 2018|
AnswerShow all 2 answers
Response from sunseal0ver | Reviewed this property |
Hi there, Also there are two bottles of drinking water every day, tea bags, instant coffee packets as well as tooth brushes and paste provided! Have a nice trip to Sandakan. Cheers!
1
Vote
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mdemo
20 May 2018|
AnswerShow all 4 answers
Response from Peter P | Property representative |
Hi, We are glad to hear of your plans to stay here next February. Being a Four Points, we do not have a Club Lounge however, we have a nice and friendly bar where you could enjoy your cocktails. Do let us know if you need... More
0
Votes
jacslo
31 March 2018|
AnswerShow all 5 answers
Response from Peter P | Property representative |
Yes there are a few floors designated for smokers
1
Vote
Room Tips
"loved the sea view"
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"Rooms with even number, the higher levels up the better"
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"Room 2058 had a nice view and was quiet."
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"Ask upon arrival for whatever amenities you think you'll need!"
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