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Four Points by Sheraton Sandakan

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Traveller (1115)
Room & Suite (447)
Pool & Beach (160)
Overview
  • Excellent45%
  • Very good41%
  • Average11%
  • Poor2%
  • Terrible1%
Travellers talk about
“infinity pool”(129 reviews)
“club room”(19 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,382)
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1,199 results
Traveller rating
505
505
141
32
16
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LanguageEnglish
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505
505
141
32
16
Show reviews that mention
All reviewsinfinity poolclub roomthe executive loungespg membershopping mallsea viewfish marketsulu seamodern hotelwater frontlocal marketbuffet breakfastlocal foodstayed here for nightsturtle islandupon checkcomfy bed
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1 - 5 of 1,199 reviews
Reviewed yesterday

Stayed here for 3 nights, so we could visit the local sanctuaries and parks. The rooms are clean and the breakfast buffet is pretty good. The hotel has a small shopping mall right next door which is handy whilst you are travelling (direct access from...More

Thank SerpicoOz
Reviewed 3 days ago

Standard room was well fitted, clean and comfortable with a great view from the 19th floor. The buffet breakfast has a large selection to cater for all tastes. Nice bar downstairs with draught beer, nice find in Sandakan.More

Thank Gina2023
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 3 days ago

Dear Gina2023, Thank you for your kind and positive note on your recent visit and experience at our hotel. We are glad that you were able to enjoy our breakfast and the bar and not forgetting our lovely views from the rooms. Looking forward to...More

Reviewed 1 week ago via mobile

The stay was okay. The check in process was smooth, and got free upgrade under SPG. The view was excellent and our room is in Level 23. But here’s to point out few things that should be addressed by Four Points to improve their facilities...More

Thank rahema s
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 1 week ago

Dear rahema s, Thank you for keeping us posted on your experience from your recent stay at our hotel. Could you kindly email me directly at Peter.padman@fourpoints.com as need some details to further check on your room number and date of visit. We certainly will...More

Reviewed 1 week ago via mobile

Very nice and clean hotel. Staff is very friendly and always willing to help you. We had a pleasant stay and could take some rest. If you’re planning to stay here for multiple days, keep in mind there isn’t much to do in SandakanMore

Thank Dennis G
Response from FPSandakan, Manager at Four Points by Sheraton SandakanResponded 1 week ago

Dear Dennis, Thank you for choosing Four Points by Sheraton Sandakan and for taking the time to review us! Thank you for the excellent full 5/5 star rating! Very happy to know that you loved your recent stay with us, and loved the friendly associates...More

Reviewed 2 weeks ago

We stayed here a night before we left for the Kinabatangan river and also again when we returned. We had 2 rooms on the 24th and 25th floors. Our check-in was friendly and fast, the rooms were clean and comfortable. They have a nice infinity...More

1  Thank Sarah P
Response from Peter P, General Manager at Four Points by Sheraton SandakanResponded 1 week ago

Dear Sarah P, We are indeed very pleased to read of your very positive comments from your recent visit. It is very pleasing too to note that you had enjoyed the pool, the view and our breakfast spread. We have always been focusing on our...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Restaurant
Outdoor pool
Details
Price range
US$48 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$48 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1115)
Room & Suite (447)
Pool & Beach (160)
Dining (137)
Business Centre & Event Rooms (28)
Family and Play Areas (1)
Questions & Answers
Ask a question
Savanna454
11 August 2018|
AnswerShow all 2 answers
Response from bobandraeAust | Reviewed this property |
I don't recall any smoking floors as such, and we weren't aware of anyone smoking in the hotel, but there was smoking around the swimming pool and in one of the restaurants.
0
Votes
john8050
18 June 2018|
AnswerShow all 2 answers
Response from sunseal0ver | Reviewed this property |
Hi there, Also there are two bottles of drinking water every day, tea bags, instant coffee packets as well as tooth brushes and paste provided! Have a nice trip to Sandakan. Cheers!
1
Vote
Google Translation
mdemo
20 May 2018|
AnswerShow all 4 answers
Response from Peter P | Property representative |
Hi, We are glad to hear of your plans to stay here next February. Being a Four Points, we do not have a Club Lounge however, we have a nice and friendly bar where you could enjoy your cocktails. Do let us know if you need... More
0
Votes
Room Tips
"Higher rooms are likely quieter given you're in the city centre."
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"Standard room is roomy and comfortable"
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"Higher the better"
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"Ask for an ocean view and purchase the breakfast."
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