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Just spent one of the best family weeks of our lives at Bagus Place on Tioman...what a very special place indeed! From the moment we arrived the staff made us feel so relaxed and welcome in this heavenly place. Tioman is such a magical island...More
Response from BagusTioman, Operation Manager at Bagus Place RetreatResponded 6 days ago
Thank you for your kind review. It brought immense joy to all of us. The fact that we were only doing our job in making your stay at Bagus enjoyable has given us immense satisfaction and happiness in knowing that we have served...More
Simply AMAZING. A place in heaven!
Like their website says: "A peaceful sanctuary of breathtaking natural beauty", no other definition could be more suitable for this structure!
We arrived by ferry at Genting Jetty and were immediately taken to Bagus Place (15mins Boat ride). I...More
4 Thank Stefano P
Response from Aliza S, General Manager at Bagus Place RetreatResponded 1 August 2017
It is great to hear that you had a memorable stay with us and thank you for praising our service. The boat house indeed has a special character of its own to surprise our guest in so many ways possible, even the monkeys...More
had 3 wonderfull days here, mid march 2018, beautifull location, very good and well kept bungalows, the staff are doing whatever they can to make you feel welcome. we were a family of 3, and we all felt very good about bagus, my youngest son...More
2 Thank karitech
Response from BagusTioman, Operation Manager at Bagus Place RetreatResponded 2 weeks ago
We are so glad to hear that you enjoyed your stay with us, we do endeavor to give you a once-in-a-lifetime experience! We would love to have you , luke and nana back for ‘another day in paradise,’ . Thank you .
Had booked and paid 6 weeks in advance for a 4 day vacation, made airline reservations and bought ferry tickets.
One day before check-in Bagus sent an email dishonoring the confirmation and fees paid, requesting almost double the original booking amount. Called Bagus and was...More
1 Thank cdwatanabe
Response from BagusTioman, Operation Manager at Bagus Place RetreatResponded 4 weeks ago
Thank you for sharing your concern with us. We appreciate your valuable feedback as it helps us identify the areas where we can improve the overall guess experience.
We apologise for the trouble that u had with the booking arrangement. We already communicate...More
I have planned for a trip to Tioman island next Saturday 10/3. After reading several customer reviews, I decided on Bagus basing on overall excellent reviews for location, food, activities, nature, family friendly and also service.
However, after having several email enquires with a Bagus...More
7 Thank Chips168
Response from BagusTioman, Manager at Bagus Place RetreatResponded 6 March 2018
Hi Mr Lai
Thank you for sharing your experience with us regarding your reservation. We take this matter very seriously as it allow us to evaluate and improve our services.
We have communicate with the booking engine provider on the price differences for your chalet...More
Response from Manager_BagusPlace | Property representative |
Thank you for your question.
Big Chief or Eagle View chalet are usually the favorite for families. It has two bedrooms and two bathroom with a living room. There are A/C in all bedrooms, therefore will... More
Thank you for your question.
Big Chief or Eagle View chalet are usually the favorite for families. It has two bedrooms and two bathroom with a living room. There are A/C in all bedrooms, therefore will provide a comfortable stay.
Kindly email us for more details.
Thank you and have a great day ahead!