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Sun Beach Resort

Kg. Genting, Pahang Darul, Pulau Tioman 26800 Malaysia
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Traveller (63)
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Room & Suite (179)

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About

#1 of 1 all-inclusive in Pulau Tioman
Location
Cleanliness
Service
Value
sun beach resort located on Tioman Island, Pahang. This place is suitable for those who need peace because this resort area adjacent to the beach.
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Property amenities
Wifi
Restaurant
Beach
Meeting rooms
Spa
Room features
Air conditioning
Refrigerator
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Ocean View

Location

Kg. Genting, Pahang Darul, Pulau Tioman 26800 Malaysia
61Reviews1Q+A17Room tips

Reviews
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Brandon Goh wrote a review Oct 2019
22 contributions1 helpful vote
+1
Very comfortable resort and we enjoy all the snorkeling provided, a nice and clean pool to swim on, just the internet coverage is poor at the resort provided.. The resort WiFi is not in a good condition and only can search next to the restaurant.. Good service and nice food, will make another trip to Sun Beach Resort once @ Tioman again..
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Date of stay: August 2019
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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sptan05 wrote a review Jun 2018
Johor Bahru, Malaysia27 contributions26 helpful votes
+1
Sun Beach Resort really as their name at this resort can view a nice beach and enjoy a sunset moment. The staff here is helpful and kind. But a not very good experience is their public toilet is too far from lobby and the foot washing area is too hidden. Me and friend stay at deluxe room, inside have air-con, fan, attached bathroom, TV and refrigerator. If you have long hair must remember to bring your own hair dryer coz the resort don't supply it. The snorkelling trip is very funny and happy. Actually I don't know how to swim but the instructor encourage me to try to relax about the sea. Later, I saw many fishes under the sea is amazing. Although I can direct book a tour package through resort but I choose to book the package tour through a tour agency because they can help me to choose which resort is suitable my demand and budget. Is very good experience to book with them.
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Date of stay: April 2018
Value
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Pls choose Junior Suite and above room type, it is more comfortable.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Salman Shah wrote a review Apr 2018
13 contributions3 helpful votes
Booked a room for triple bed but instead got a king size and a queen size bed! The room is very clean and complete with air conditioner, hot water, soap available (Standard Room). The best part for me is the bbq dinner where all you can eat the fresh and juicy variety of seafood.
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Date of stay: April 2018
Rooms
Location
Service
Trip type: Travelled with friends
Room Tip: Standard for budget price
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Reg_Cheong wrote a review Mar 2018
Singapore, Singapore41 contributions19 helpful votes
Stayed three times in this resort because of the dive company I signed up with. The first time was really bad because the room that was assigned to us was really old and dated. The second time we were assigned a better room which was high up on the mountain (very tall stones to climb) but it's cleaner and newer compared to the first one. The third room was almost similar to the second one, but I still prefer the second room better. They were undergoing renovation works when I went there in March 2017 and the swimming pool was built (without water yet) by May 2018. Lots of upgrading going on. Package included breakfast, lunch and dinner, menu were the same for all my three trips but nothing to complain about. There are also food stores outside (Ramly burger is a must-try!) and some shops that sell souvenirs and a convenience store to stock up on mineral water (RM3 for a 1.5L bottle) and ice cream to beat the heat. Be there with the expectation of having a family or friends bonding and not glued to your phone because the wifi doesnt work and SIM card signal may fail. Families travelling with elderly are recommended to request for lower "storey" rooms and best to travel with someone who can speak Bahasa Melayu.
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Date of stay: May 2017
Rooms
Location
Service
Trip type: Travelled with friends
Room Tip: Get the higher rooms, they are newer.
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1 Helpful vote
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Hannah I wrote a review Aug 2017
1 contribution6 helpful votes
There were 9 adults, 3 toddlers and a baby with us. We booked 4 rooms - 1 quad deluxe, 2 triple deluxe and 1 twin deluxe. What we love: 1. Room Very spacious - great for kids Easy to clean floor - broom is provided (superb to clean the sand) Bathroom - with hot shower AND a huge pail - again great for kids Awesome view 2. Swimming pool This was a pleasant surprise for us as it was not listed in their website. It's new and the waddling pool is still under construction but it was really nice to have a dip in one. 3. Food All the food provided was superb. 4. Coway It makes it easy to have clean drinking water without having to spend on it. 5. Snorkeling trip It was great even with the kids. We had a small boat for our group, and follow through all the 4 stops which were amazing. 6. Services The staff were very helpful and friendly. 7. Surrounding Very near the jetty, lots of local stalls selling hot food, groceries and gifts. We took a stroll along the area and met with the locals. Very 'kampung'-like atmosphere with the local kids running around playing and cycling in between tourists and tight-knit houses. The resort area is also well-kempt. The beach is also great. What can be improved: 1. Timing of the ferry We took a ferry from Tg Gemok as advised by the hotel staff. There were only 2 timing to the island - 11am and 4.30pm. The ferry ride was only 1 hr 45 mins. However going back to the mainland has only 1 timing - 9am! We had to be at the jetty as early as 8am. So much for paying a 3d2n stay - more like 2d2n stay to us. The ride to mainland took almost 3 hrs as the ferry stopped for a few times at other jettys before travelling back to Tg Gemok - we already need to leave the resort early and now spent so much time in the ferry inatead.. We chose Tg Gemok instead of Mersing because we were told that there's a risk of a long waiting time at the jetty since other ferry are also boarded by the locals. Having to wait under the sun for hours with toddlers and a baby wont be a good option. Hopefully the management can arrange extra timings for the ferry ride. 2. Steps to the room The route to our rooms were quite a climb - which is ok since the room had great views. However to cater for the elderly and mothers who carry babies/kids maybe the management can add smaller steps in between the giant steps leading to the rooms. Overall the trip and the resort were awesome - better than what we anticipated. I really reccommend this resort for those who are seeking a simple holiday trip to Tioman Island. Considering this is not a 4-5 star hotel, it's services are superb. We would definitely come back to Sunbeach Resort. =)
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Date of stay: July 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Melissa wrote a review May 2017
Singapore, Singapore24 contributions19 helpful votes
+1
It was my second visit to Sun Beach Resort. This time we stayed in the Ocean View Suite. The whole package was good, with good food and with great staff. Will visit sun beach resort again Thanks guys......
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Date of stay: May 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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lululola2016 wrote a review Aug 2016
Singapore, Singapore13 contributions10 helpful votes
Travelled as 2 couples. Took package from msia tour. We took this resort as it's the the initial booking is fully booked. Our rooms are 11a/11b. Deluxe room. The rooms are up the steep stairs or slope. (theres 2 ways to go up). Followed by high stairs which can be quite tiring especially after the steep slope. So those with elderly or with leg problems, i suggest you take the junior suite which is just beside the recep. Room is okay. Wooden small hut which is quite cute when seen from afar. Has 1 queen bed and 1 single bed. Toilet is the best of the whole hut, cause it's fully renovated. My shower pressure was quite soft compared to my friend room. But it's fine. I used the cold water instead from the tap which is very refreshing after a long day there. But avoid it in the morning, too cold. They only give 2 towels, very thin towels. Exchange the towel yourself at the recep for a new ones. There's no housekeeping done there, so help yourself to the broom in d room. 😂 Do not leave foods in the open. (lots n lots of ants) I don't have issue with mosquitos there but i brought the insect repellent anyways. I think they have a power shutdown at certain timings, as i woke up around 4am and aircon is off. They had a funny pink bedsheets which i suggest you give it a good spanking before lying down. I saw a few lizard droppings on the end of the beds. We went swimming in the sea at the other side of Sun Beach. Quite clear water, can see the fishes. But please put on aqua shoe, i suffered cuts from the sharp rocks. There's also few beautiful corals to look at. Rent the life jackets and snorkel gear to enjoy the view there. Do check out the stalls along the jetty, there's one really delicious stall for pratas and nasi goreng kampung. (Pak lang) i think. We also took a walk on the right side of the resort, pass by other resorts. Stop by the stalls along the way for brunch. Meet with locals. Transportation is a big headache to get there. The timings for the bus and ferry is just preposterous. Coming from Sg. Bus timing is at 645 am only. Ferry is 12pm at Tg gemok. We reached there just in time. If missed, have to go back to mersing ferry terminal. Coming back is also another issue. Obviously there are other timings, but this resort only cater for 9am ferry only to Tg gemok. Which meant we must be at the terminal at 8am. So we asked the resort for other timings and a direct ferry to mersing.(as our bus is at mersing not Tg gemok) They said if we want, we could take the 11am ferry but at your own risk. Saying locals also just board the ferry without prior booking, just need to buy the tickeds on board. So we took the chance and took that and fortunately, they accepted our tickets without having to pay. Thank goodness. Then, our bus is at 5pm. (again no other timings) Ferry ride is about 2 hours, which leaves us with ample time to doing nothing with the hot weather until times up. Bus and ferry coordination is just not there. And I don't like the fact that i wasted 3 hours. I would have reached Sg if I didn't have to wait.
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Date of stay: August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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SingaporeCouple wrote a review Aug 2016
Singapore, Singapore245 contributions52 helpful votes
We (2 couples) settled for Deluxe room full board package (room no. 11A & 11B) when our initial booking at other resort was fully booked. Just a basic room with basic needs which i believe can be better. We got both fan & aircon in our room. Our room AC was malfunctioning when we arrived and the maintenance fixed it in no time. Good service. Toilet is newly renovated. Water pressure was strong and good. Electric kettle is provided but with no complimentary coffee/tea. Towels provided are very thin and old but good water absorbtion. I suggest u bring yr own towel for island hopping as they do not provide u any beach towel. NO ROOM SERVICE. We need to personally bring our used towel to the reception the next day in exchange for new ones. We spotted alot of ants on dressing table. Staff were quite helpful. Food were good too. Bbq is so-so. Probably it was just our luck that the food tastes too salty and not favorable. Staff will come to your room if u're late for your meals. Haha. I like that actually. We feel asleep on the evening we supposed to have our bbq. Staff came knocking our room door and remind us to have our bbq dinner. Snorkelling was awesome compared to what being offered at Paya Resort. We had a great time snorkel at total of 4 points. Our favourite is at Pasir Panjang Beach where we had our provided packed lunch. The water was super clear and icy blue and clean! A trip to duty free shopping was included too. Nothing much to shop though. Our package includes return ferry to Tanjong Gemok and we were scheduled an early return ferry at 9am which we have to be at the jetty by 8am. We are from Singapore and our one and only bus back to Singapore is at 5pm. I requested for a later ferry but was told a later ferry will be at 11am (10am at jetty) to Mersing which is better as our bus pick up will be at Mersing. Staff aren't helping much on this as they claimed that they're unable to coordinate this with ferry operator which i find it's a crap. The only transfer for guests to the island is only by ferry and why can't they make the neccessary arrangement for the convenience of their now and future guests? They informed us that most probably our existing ferry ticket will not be accepted and have to pay for new tickets. We gambled and board on 11am ferry and fortunately they accepted our tickets :)
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Date of stay: August 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Christine L wrote a review Jul 2016
1 contribution1 helpful vote
Traveled with a group of friends , we booked 2 standard rooms . They gave us joined rooms which was perfect for us . Basic room & toilet . Staffs were super friendly and the food was good .Cats were everywhere lol .We booked the 4days 3 nights package, everything went according to plan . Recommended for budget travellers .
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Date of stay: July 2016
Value
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: Beware of ants Toilet was kinda leaking but acceptable
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Melissa wrote a review May 2016
Singapore, Singapore24 contributions19 helpful votes
Stayed in the Deluxe Room (3D/2N). The package provided was good. BBQ dinner is good. Breakfast ,lunch , dinner and supper are ok as well. Staff was friendly and helpful. I will visit sun beach resort again
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Date of stay: May 2016
Value
Rooms
Service
Trip type: Travelled as a couple
Room Tip: Choose the ocean view or suite as its facing the beach.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALSO KNOWN AS
sun beach hotel pulau tioman
LOCATION
MalaysiaPahangRompin DistrictPulau Tioman
NUMBER OF ROOMS
56
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SUN BEACH RESORT - All-inclusive Resort Reviews (Pulau Tioman, Malaysia) - Tripadvisor

Frequently Asked Questions about Sun Beach Resort
What are some of the property amenities at Sun Beach Resort?
Some of the more popular amenities offered include an on-site restaurant, a spa, and meeting rooms.
What food & drink options are available at Sun Beach Resort?
Guests can enjoy an on-site restaurant during their stay.
Does Sun Beach Resort have any great views?
Yes, guests often enjoy the ocean view available here.