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Grand Lexis Port Dickson

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Grand Lexis Port Dickson
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1,152 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Lexis Port Dickson
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Showing 1,126: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Good : Beautiful Decoration on Hotels. Experience Sleep under the sea. Ambience is very romantic Friendly staff - quick services. Delicious food. You can rent fish rod, bikes. BBQ food at night with movie time on the sea side. Bad : I don't like the concept of coupon on BBQ Night. It is like spending in a canteen day at...

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Helpful?
1Thank fuszters
Management response:

Dear Fuszters, Thank you for your review. We are delighted to know that you and your family had enjoyed the services and facilities of Grand Lexis Port Dickson. We have taken note of your comments on the BBQ coupon and rest assured the issues will be looked into immediately. We want to thank you for your constructive comments as it...

Singapore, null, Singapore
Reviewed 3 weeks ago

I absolutely love this place! Had such a great time with my family. Just a few things to feedback that would have totally made my trip awesome. Firstly, the indoor pool that I had with the Garden Villa was too cold. It would be great if we can have it warmer. I think i saw many other patrons said the...

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Helpful?
2Thank Noura170309
Management response:

Dear Noura170309, Thank you for your review and glad to know that you have liked Grand Lexis Port Dickson on the overall. We sincerely apologise that your stay did not meet expectations for the room pool and the outdoor games activity. While we wish you had a better experience, it is feedback like this we learn from and use to...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

came here again last week with my family after 5 years since our last check in...this time i book the sky pool villa...but this time my experience were not as good as my last visits especially during the check in process...arrived at the hotel 4pm & there's still a long queue there...then i've to wait for another 1 hour before...

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Helpful?
1Thank uninvitedguest82
Management response:

Dear uninvitedguest82, Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcomings. uninvitedguest82, we do appreciate your constructive feedback which we can assure you it has been taken seriously. It is through...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

We booked 01 unit Garden Pool Villa , we stay on level 2. The room have big spaces for our family, it just the center air conditioner not working properly. 2nd level Room and Private pool is quite dangerous for kids due no proper wall. Their Duyung Restaurant Chef is good cooking village food.

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Helpful?
Thank Ucuuyana
Management response:

Dear Ucuuyana, Thank you for choosing to stay with us during your visit to Port Dickson recently. While we are grateful and appreciative of your compliments, we have also taken note of your feedback on the faulty air condition and indoor pool children safety. Rest assured the issue will be looked into and addressed accordingly. We hope to welcome you...

Reviewed 3 weeks ago via mobile

Just had a lovely few days with my family at The Grand Lexis. The service was excellent from all staff and especially Snr Asst Mgr. Stephen. He made sure we were happy with our room which was a villa over the water with private pool & seating area. It was very spacious with excellent layout & decor. Newly equipped gym...

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Helpful?
1Thank Peasto
Management response:

Dear Peasto, Thank you for making the choice to stay with Grand Lexis Port Dickson. We truly appreciate your positive feedback about our associate, Stephen. It is definitely a boost for us every time we hear positive reviews such as this. Peasto, we thank you again for your kind review and support. We are indeed glad that you had a...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

My first check in at this hotel. Kinda hard to book during weekends/public holiday/school holidays (with additional charges) hence try my luck during post-school holiday weekend. Hotel kinda full when I checked in, needed to wait until 5pm to get my room (about half an hour upon my arrival). Luckily they provide light refreshments (2 types of juices) at their...

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Helpful?
1Thank Mattherius
Management response:

Dear Mattherius, Thank you for choosing to stay with us and for posting your review on Trip Advisor. We are happy to see your 5 star review about Grand Lexis Port Dickson. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to seeing you again...

Bandar Baru Bangi, Malaysia
Reviewed 3 weeks ago

This time was our 2nd time stayed at this hotel Saturday 22 May. Last time was in 2011. Arrived at the reception at 4.15pm. We booked Premier Suite with 2 bedroom and paid in advance (almost 2K for 2 night stay) , but was told that the suite was not ready! What at disappointment! They told us to wait (in...

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Helpful?
Thank iamsas
Management response:

Dear iamsas, Thank you for staying with us during your recent trip to Port Dickson. It is indeed disheartening to learn of the inconveniences you and your family had to endure in what would be otherwise a hassle-free family getaway. We were experiencing high occupancy during your stay, although this should not be excuses for the less than ideal guest...

shah alam
Reviewed 3 weeks ago

We booked an executive pool villa & were dissapointed with the unit especially when it cost more than RM600 per night. The pictures are deceiving. Its not as big as it look & the pool is more of a child wading pool (size 7x14). I would expect a well maintained resort but there were ants in the room & kitchen....

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Helpful?
Thank zaiham
Management response:

Dear Mr. Zaiham, We truly regret the negative impression reflected as it is not our normal standard. We obviously fell short on our standards and your expectations during the visit, we apologies for the service shortfalls on this occasion. Thank you again for taking the time to let us know about your experience, and hope we have the opportunity to...

A TripAdvisor Member
Level Contributor
11 reviews
9 hotel reviews
1 helpful vote
Reviewed 4 weeks ago via mobile

Grand Pool Villa room is spacious, clean and tidy. The private pool is a blast! The only negative part for the room is that neighbours opposite is visible from the pool view and I recommend to change the door to pool to be more sound proof. As kids tends to be active and unconsciously loud which may disrupt neighbours. The...

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Sir, We thank you for staying at Grand Lexis and appreciate your taking time to provide us with your invaluable feedback concerning to our services and facilities. Rest assured that your feedback will be taken very seriously and corrective measures are already being taken to ensure no repeat of such incident. Should your travel take you back to Port...

Reviewed 4 weeks ago

First of all I’d like to thank you for the great accommodation & services in your hotel Grand Lexis Hotel and second would like to thanks to Lexis Hotel Management that they giving me surprise complimentary upgrade to Grand Lexis Hotel, upgrade to Grand Pool Villa, it was unexpected surprise for us, We are actually reach hotel so late night...

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Helpful?
Thank Swariya R
Management response:

Dear Swariya R, Thank you very much for sharing your good experience with us on TripAdvisor. We truly appreciate your kind compliments on the check-in process, we are also delighted to know that you were equally pleased with our rooms and services too. Swariya R, thank you once again for sharing your experience, and we look forward to welcoming you...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Kitchenette
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Grand Lexis Port Dickson is a resort styled sanctuary offering unparallel superior surroundings with private individual pools amidst landscaped gardens in every room. It boasts exclusivity and mystical charms within its ecological surroundings. Grand Lexis is accessible via the north-south Expressway and the Port Dickson-Seremban Highway, and the average travelling time from the city of Kuala Lumpur to Port Dickson takes approximately 75 minutes. Located near Lukut Town, Grand Lexis is just 2 kilometres to Port Dickson Town and is easily connected to the places of interest such as Lukut Fort and Museum, Teluk Kemang Beach and Sungai Linggi Firefly Sanctuary. This luxurious 5-Star resort in Port Dickson features an exceptional collection of well appointed Balinese-inspired villas linked by spacious boardwalks that command a majestic view of the open sea. Grand Lexis offers luxurious accommodation with 317 spacious villas that are equipped with modern amenities such as air-conditioner, flat screen TV, in room safe and telephone. Each villa has a private pool. Grand Lexis Port Dickson offers dining options which serve delicious local and international cuisine at its Duyung Restaurant and Genn Japanese Restaurant. For those who prefer an informal place to meet, there is the Lanun Bar or Pool Cafe, which serve a variety of drinks and hot beverages. Mixing business with leisure, Grand Lexis provides facilities for convention and meetings where the Ballroom and Function Rooms can cater up to 450 guests and is suitable for events, conventions, seminars, wedding functions and meetings in Port Dickson. Take time to rejuvenate your body and soul at the hotel's Lex Spa. Be pampered in diverse selection of service such as massage, body treatment, hand and feet care, Spa facials and exclusive customized Spa program by skilled therapist. Using only all natural ingredients combined with unique treatment techniques, experience unforgettable treatment that will leave the body refreshed and reenergized. Grand Lexis, with its ideal location, amidst the sanctuary in harmony with nature, offers a peaceful environment for guests to stay and travel around Port Dickson. Nearby attractions include Tanjung Tuan Forest Reserve, Rachardo Lighthouse, Tanjung Tuan Beach and PD Ostrich Farm. ... more   less 

Additional Information about Grand Lexis Port Dickson

Address: 2nd Mile, Jalan Seremban, Port Dickson 71000, Malaysia (Formerly Legend International Water Homes)
Region: Malaysia > Negeri Sembilan > Port Dickson
Price Range: €106 - €170 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Lexis Port Dickson 4.5*
Number of rooms: 318
Reservation Options:
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Also Known As:
Grand Lexis Port Dickson Hotel Port Dickson
Hotel Style:
#1 Spa Hotel in Port Dickson
#1 Luxury Hotel in Port Dickson
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Questions & Answers

Here's what travellers have asked, with answers from Grand Lexis Port Dickson staff and other travellers.
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Questions? Get answers from Grand Lexis Port Dickson staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont go during long weekends as the service is bad during peak time”
zatilazmi86, 24 May 2017 | Read review
“Get Garden Villa 207, you dont have to ride the buggy as its very near the lobby and park your car in the building, safer and not hot!”
Noura170309, 7 May 2017 | Read review
“Be careful with the names of the rooms. It might mislead you”
iamsas, 2 May 2017 | Read review
“Request for a room at the end of the resort orelse during low tide, your room will not be above the sea but on land”
zaiham, 2 May 2017 | Read review
“upper decor room and the sea view room are nice”
, 27 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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