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Kilaguni Serena Safari Lodge

Traveller (1052)
Room & Suite (277)
Dining (107)
Overview
Tsavo National Park West Kenya See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
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Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (854)
Filter reviews
641 results
Traveller rating
525
99
11
4
2
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Time of year
LanguageEnglish
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525
99
11
4
2
Show reviews that mention
All reviews watering hole tsavo west water hole mzima springs guinea fowl view of the water dining hall spot animals safari lodge lava flow watching the animals ceiling fan amazing views game drives the food is great buffet style amazing place
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1 - 5 of 641 reviews
Reviewed 2 weeks ago via mobile

Superb stay on our safari trip! The rooms are spotless and well equipped, the food is great and the location is breathtaking with view on a pond where wildlife regularly go! The outdoor pool is also the perfect spot for an afternoon plunge before a...More

Date of stay: December 2018
Thank rickthetrips
Response from SerenaHotels, Manager at Kilaguni Serena Safari LodgeResponded 2 weeks ago

Dear Guest, Warm greetings from Kilaguni Serena Safari Lodge, Thank you for taking your time to give a review on trip advisor about your recent stay . We are delighted to note we exceeded your expectations as evident by your words; "Superb stay on our...More

Reviewed 3 weeks ago

Very nice, great view, lot of bugs, excellent WiFi, good food, nice rooms but bags are coming under the door. Excellent service and coffee. Beautiful garden, nice swimming pool. Good bed and all the amenities in the room including water, coffee, tea.More

Date of stay: December 2018
Thank Aleksandra G
Response from SerenaHotels, Manager at Kilaguni Serena Safari LodgeResponded 3 weeks ago

Dear Aleksandra, Warm greetings from Kilaguni Serena Safari Lodge, Thank you for taking your time to give a review on trip advisor about your recent stay . We are delighted to note we exceeded your expectations as evident by your words; Great View and WIFI...More

Reviewed 3 weeks ago via mobile

We are currently at the lodge now and the staff is slow at the dining area, they insist on serving us soup but drag their feet and bring it at intervals meaning not everyone at the table is having soup and bread at the same...More

Date of stay: December 2018
1  Thank HildaDec2018
Response from SerenaHotels, Manager at Kilaguni Serena Safari LodgeResponded 3 weeks ago

Dear Hilda& Family, We would like to thank you for taking the time to express the unpleasant experience of your recent stay with us. It is only through feedback, that we are able to improve. I certainly empathize regarding the points you mentioned during our...More

Reviewed 22 November 2018

After many years we came back to this lodge with big expectations, knowing about the take over by Serena. We found the place pretty much the same, which is not bad, but for the rates charged for the rooms, we definitely expected more. The staff...More

Date of stay: November 2018
Thank BRUNO G
Response from SerenaHotels, Manager at Kilaguni Serena Safari LodgeResponded 22 November 2018

Dear Bruno, Thank you for taking the time to tell us about your recent stay, I am very sorry that your experience did not meet your usual great expectations. We always pride ourselves on delivering the best of the Serena hospitality and service so please...More

Reviewed 21 November 2018

I have been to Kilaguni in the 1960s. It was always a popular place to stay on the way to or from Mombasa. 4 of us stayed here last month and loved it. It really is wonderful to see the animals come and go all...More

Date of stay: October 2018
1  Thank Travel N
Response from SerenaHotels, General Manager at Kilaguni Serena Safari LodgeResponded 21 November 2018

Dear Guest, Warm greetings from Kilaguni Serena Safari Lodge, Thank you for taking your time to give a review on trip advisor about your recent stay . We are delighted to note we exceeded your expectations as evident by your words; "4 of us stayed...More

View more reviews
About
Description
Situated in Tsavo West National Park in Kenya, the lodge commands a magnificent view second to none which extends to the rugged scenic Chyulu Hills in this 7065 square km park. The snowy dome of Mt. Kilimanjaro More creates a perfect back drop. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Airport Transportation
Babysitting
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Fitness Centre with Gym / Workout Room
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
56
Price range
US$234 - US$394 (Based on Average Rates for a Standard Room)
Also Known As
Kilaguni Serena Safari Hotel Tsavo National Park West
,
Hotel Kilaguni Serena Safari
Location
Kenya > Coast Province > Tsavo National Park West
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
56
Price range
US$234 - US$394 (Based on Average Rates for a Standard Room)
Also Known As
Kilaguni Serena Safari Hotel Tsavo National Park West
,
Hotel Kilaguni Serena Safari
Location
Kenya > Coast Province > Tsavo National Park West
Photos
Traveller (1,052)
Room & Suite (277)
Dining (107)
Pool & Beach (22)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Nearby
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Makindu Sikh Temple
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Questions & Answers
Ask a question
kimbos1961
14 January 2019|
AnswerShow all 2 answers
Response from SerenaHotels | Property representative |
Hello, Yes the trip is doable by road. Kilaguni is in Tsavo west while Satao is is Tsavo East and the two are only seperated by the main highway. as long as you have your map and ample time, this should not be a problem... More
1
Vote
homewardboundLondon
17 January 2018|
AnswerShow all 5 answers
Response from babyman77 | Reviewed this property |
Sorry no aircon, room fans did alright
1
Vote
Billz254
8 January 2018|
AnswerShow all 2 answers
Response from SerenaHotels | Property representative |
Hello Bill, There is no way of knowing for sure how the weather will be, but it is expected to be hot with temperatures as high as 28 degrees during the day and 20 degrees at night. There are three ways of getting to... More
0
Votes
Room Tips
"Request Rooms in the upper floors."
brunog176
21 Nov 2018
Read review
"rooms nearest the main lodge are the best for viewing the animals."
teknicky
20 Nov 2018
Read review
"Upper floor rooms nearest reception give the best views of the waterhole..."
EOS-User
6 Oct 2018
Read review
"Think most rooms have a view of the watering hole. We had interconnecting rooms."
TanyaK736
22 Jul 2018
Read review
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