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Aston Tanjung Pinang Hotel and Conference Center

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Aston Tanjung Pinang Hotel and Conference Center
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295 Reviews from our TripAdvisor Community

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Showing 231: English reviews
Reviewed 7 January 2017 via mobile

It was only 1day stay after we stay at Lagoi. But it was quite impressive experienced for me and my family. It was late at nite, we were starving and I didnt know place to find foods. But thanks to pak Budi, one of hotel staff at concierge who was on night duty, helped us to buy some foods and...

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Helpful?
Thank Matt_Tarigan
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Matt Tarigan, Thanks you very much for taking your time to share your stay experience through this email. We are glad to know that you had a wonderful stay and received such as a compliments of our staff (Mr. Budi) . Your kind words will be share to all staff members and receiving such feedback from guest like...

Reviewed 6 January 2017

This place is a complete value for money.. The rooms are very good and clean. The staff is very friendly and helpful. The spa in the hotel is again value for money. You must try the spa here. A special thanks to Evin. Evin is one of the staffs at the hotel. A very nice and friendly guy. He is...

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Helpful?
Thank Vinayak M
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. Vinayak M, Thanks you for your review and we do value and appreciate your feedback through Tripadvisor. We are glad to know that you had a wonderful stay and well accept with the service and facilities we provided. Your kind words about our staff (Mr.Evin) will be share to all staff members and receiving such feedback from guest...

Jakarta
Reviewed 6 January 2017

As a Aston Membership, we're really disappointed for the front office's service at first time. They busy taking picture with other Guest and let the front office empty, we wait for them done. No welcome drink for us and the worse is when we're check in, she said she will upgrade our room. But when we arrive to our room,...

Review collected in partnership with this hotel
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Helpful?
Thank hemstars
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Hemstars, Thank you very much for taking the time to share your stay experience through Tripadvisor. It bothers me to note that your stay was inconvenienced by the service while you checked in and the facilities in the room included the cleanliness and wifi connection. Please be assured that I have personally addressed this issue with my team and...

Jakarta
Reviewed 3 January 2017

Nice hotel. The room is clean and family friendly. The staffs are very helpful. Breakfast was enjoyable. The food can be improved by adding some local cuisine though. Wifi is not too strong in the room, but it was acceptable.

Review collected in partnership with this hotel
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Thank artileri67
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Altireli67, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. Your comment about the internet connection...

Singapore
Reviewed 2 January 2017

My room has faulties that no one attended to despite the complains made twice. My room's light were faulty & charging point beside my bed were spoilt.very inconvenient Food-not much of varieties.Definitely need to work on KTV was not set up and i had to wait 20 mins in the KTV room while they set up. people were drilling away...

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Thank zubaidah_bakar
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mrs. Zubaidah_bakar Thank you very much for taking the time to share your stay experience through Tripadvisor. We are delighted to have your feedback on What u Think and Feel during your stay. Through such feedback, we are able to gauge those areas in need of our attention and to take the necessary steps to rectify such issues .as...

Singapore
Reviewed 29 December 2016

Value for money, Very helpful and prompt service from all staff Reasonable breakfast Location is not fantastic but ok, Some of the food items good. But need improvement with overall menu and taste Not enough alocholic drink/beers available Swimming pool area need to be more clean Room carpets are getting dirty

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1Thank Bas B
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr.Bas B Thanks you very much for taking your time to share your experience through TripAdvisor, with such feedback, we are able to gauge those areas in need of our attention. I have also noted your comment on the facility of pool and room carpet and most importantly the taste of food was not tasteful, and immediately shared it...

Singapore, Singapore
Reviewed 28 December 2016

Hotel staff assisted customers well with smiles during check-in/check-out. Bell staff patiently and politely greeted us well from the hotel door till the hotel room door delivering our luggages. Hotel surroundings is peaceful and good views. Rooms are comfortable. Hotel are accessible by taxi from the Ferry Terminal. Distance to shops and eateries are reasonable. A good getaway for families...

Review collected in partnership with this hotel
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Thank G SAEMAH S
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Mr. G Saemah, Thank you very much for taking the time to share your stay experience through Tripadvisor . We glad to know that you had a wonderful stay with us and receiving such feedback from guest like yourself inspires us to continually provide the level of service that the guest have come to expect. We hope you will...

Denpasar
Reviewed 24 December 2016

To whom it may concern, I would like to express my compliments to your staff, Mr Ilus who has handled our check in process at Aston Tanjung Pinang. He was very patient and helpful in helping us with our check in process Thank you for the lovely experience and helping us to ensure that the check in was such a...

Review collected in partnership with this hotel
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Thank aniemahayani
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Anie Mahayani, Thanks you very much for taking your time to share your stay experience through Tripadvisor. We are glad to know that you had a wonderful stay and hear such as a compliments of our staff (Mr. Ilus) . Your kind words will be share to all staff members and receiving such feedback from guest like yourself...

Reviewed 19 December 2016 via mobile

It was a pleasant stay. The hotel room is very clean.. Friendly staff and really helpful.. Good service and great breakfast with varieties of food.. Difinitely will come back to stay, it is also recommended for everyone that looking for hotel.. 👍👌

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Thank friskaingrid
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Ms. Friska Ingrid, Thank you very much for taking the time to share your stay experience through Tripadvisor . We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . We hope not to...

Yogyakarta, Indonesia
Reviewed 17 December 2016

room clean and comfortable and area is only 5-7 minutes from airport (by car), but not satisfied with the hot water facility, since its only a bit warm, not hot (Even I set the water faucet to the max). the problem is, I'm travelling with my mother who, with the healthy reason, always need hot water for taking a bath....

Review collected in partnership with this hotel
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Thank tyasayua
Japar B, Front Office Manager at Aston Tanjung Pinang Hotel and Conference Center, responded to this review

Dear Tyasayua, Thanks you very much for taking your time to share your stay experience through Tripadvisor We are delighted to know that you had a wonderful stay with us , through such feedback, will inspires us to continually provide and improve the level of service that guest have come to expect . And our sincerely apologies for the inconvenience...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
A modern and stylish 4 star Business and Conference hotel committed to the highest International standards and a wide range of service and facilities to suit the need of frequent Business Travelers and Conference Organizer ... more   less 

Additional Information about Aston Tanjung Pinang Hotel and Conference Center

Address: Km. 11 Jl. Adisucipto, Tanjung Pinang, Riau Islands Province 29125, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Tanjung Pinang
Price Range: €34 - €59 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aston Tanjung Pinang Hotel and Conference Center 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Aston Tanjung Pinang Hotel And Conference Center Bintan Island, Indonesia
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Questions & Answers

Here's what travellers have asked, with answers from Aston Tanjung Pinang Hotel and Conference Center staff and other travellers.
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Questions? Get answers from Aston Tanjung Pinang Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you are indonesian and planing to stay in this hotel, you should bring 3 pin adapter or maybe international adapter”
pennyseptina, 19 Apr 2017 | Read review
“Lobby is on 2nd floor. If traveling with elder/children do not ask for 1st/ground floor.”
wallaw, 2 Apr 2017 | Read review
“Deluxe rooms are very well priced and represent great value.”
Darthhayda, 12 Feb 2017 | Read review
“Upper rooms have less noise from pool.”
866rodw, 27 Oct 2016 | Read review
“Room facing the road is quite noisy as the window is single pane glass.”
Tulang_B, 24 Oct 2016 | Read review
5 of 5