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Novotel Pekanbaru

Traveller (177)
Room & Suite (37)
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Overview
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Jl. Riau no. 59, Pekanbaru 28155 Indonesia See on map
Name/address in local language
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4 Star accommodation
Additional information
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Offers from Novotel Pekanbaru
Special Offer:UP TO 30% - EARLY BOOKING
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (200)
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129 results
Traveller rating
43
63
15
5
3
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LanguageEnglish
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43
63
15
5
3
Show reviews that mention
All reviews ciputra mall accor group little bit toilet smell decent pool heavy traffic room design best hotel in town in room dining stayed here for nights convenient location lunch or dinner business trip jalan riau checking out check in process nice lobby
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1 - 5 of 129 reviews
Reviewed 2 days ago

The hotel is quiet and well-appointed, with staff which are dedicated to making your stay as comfortable as possible. The room was clean and comfortably appointed, however I did have to ask for the room fridge to be unlocked so I could use it. The...More

Date of stay: December 2018
Thank retrojects
Response from Malik A, General Manager at Novotel PekanbaruResponded yesterday

Dear Retrojects, Thank you for your trust staying with us at Novotel during your visit to Pekanbaru recently, and thank you for your time to share your feedback. It is through feedback such as yours that we are able to improve the quality of our...More

Hotel's Favourite
Reviewed 11 October 2018

nice hotel in Pekanbaru city center. room is awesome. good services from all staff with good attitude also. everything almost perfect. will back to Novotel Pekanbaru soon. really feel welcome. thank you.More

Review collected in partnership with Accorhotels.com
Date of stay: October 2018
Thank rahmiyunita
Response from Malik A, Manajer Umum at Novotel PekanbaruResponded 12 October 2018

Dear Rahmiyunita, We very much appreciate your comments regarding your stay at the Novotel Pekanbaru. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

Reviewed 2 days ago via mobile

I come to pekanbaru for holiday with my husband, my husband book this hotel. During i stay here, i meet any staff : Mr andre, Mrs. Okta, they're so friendly, give us excellent service. Wish i can stay here again and i'll bring my family....More

Date of stay: December 2018
Thank dremer0825491954
Response from Malik A, General Manager at Novotel PekanbaruResponded yesterday

Dear Dremer0825491954, Thank you for the gracious feedback regarding your recent stay in Novotel Pekanbaru. We truly appreciate your comments and are happy to read that you were overall satisfied with the Hotel, the Facilities, the Staff and the Services provided. Thank you once again....More

Reviewed 4 days ago via mobile

We stayed st this hotel for 3 nights in Dec 2018. It is a very nice hotel with spacious room/ bathroom. It also has a nice spa and moderate sized swimming pool . The buffet breakfast spread is generous and the staff are extremely courteous...More

Date of stay: December 2018
Thank Sowaran
Response from Malik A, General Manager at Novotel PekanbaruResponded yesterday

Dear Sowaran, Thank you for your trust staying with us at Novotel during your visit to Pekanbaru recently, and thank you for your time to share your feedback. It is through feedback such as yours that we are able to improve the quality of our...More

Reviewed 3 weeks ago via mobile

The hotel is located next to a mall in Pekanbaru with hypermart and lots of cafés & restaurants around. Hence, if you are feeling kinda “mager” or lazy to move, the hotel restaurant itself serves quite a variety of options (breakfast buffet is definitely not...More

Date of stay: July 2018
Thank WordsRNotEnuff
Response from Malik A, Manajer Umum at Novotel PekanbaruResponded 3 weeks ago

Dear WordsRNotEnuff, Thank you for choosing Novotel Pekanbaru as your accommodation choice during your recent stay in Pekanbaru. We are very pleased to read that you like our products, breakfast, location, and your comments have certainly raised many areas of concern that need to be...More

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About
Description
Located on Jl. Riau, the Central Business District of the city and surrounded by Ciputra Seraya Shopping Mall and Riau XXI Theater, Novotel Pekanbaru is only 5 minutes from the business and entertainment centres, More 15 minutes from the government offices and Pasar Wisata and 20 minutes from Sultan Syarif Kasim II International Airport. The 197-room hotel features an All Day Dining restaurant, bar lounge, swimming pool, fitness centre, spa, function rooms and ballroom. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
197
Price range
US$42 - US$69 (Based on Average Rates for a Standard Room)
Location
Indonesia > Sumatra > Riau Province > Pekanbaru
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Luxury
,
Spa
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Family Rooms
Number of rooms
197
Price range
US$42 - US$69 (Based on Average Rates for a Standard Room)
Location
Indonesia > Sumatra > Riau Province > Pekanbaru
Photos
Traveller (177)
Room & Suite (37)
Dining (15)
Pool & Beach (6)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
SofyRudy
31 May 2018|
Answer
Response from Hendry E | Reviewed this property |
yes they are, this is one of the best hotel in pekanbaru so far
1
Vote
SkSogang
28 July 2017|
AnswerShow all 4 answers
Response from Malik A | Property representative |
Hello SkSogang, We provide International Food including western, asian and local food with reasonable price. And some choices of wine is also available. We look forward to welcome you at the hotel. Best regards Malik
0
Votes
toni s
21 June 2017|
Answer
Response from andremulyono | Reviewed this property |
Lebih baik lihat langsung di websitenya accor Pak krn banyak pilihan mau ambil rate flexible atau non refundable. Bfast juga akan disebutkan disitu sdh termasuk atau blm.
1
Vote
Room Tips
"Higher floors are quieter."
retrojects
2 days ago
Read review
"Ask for rooms on the shopping centre side of the building to not be disturbed in the morning."
R0bertHarris
3 Oct 2018
Read review
"Request for the high level floor (I was staying at the 15th floor) and ask for the room that doesn't..."
Kolinas2016
16 Jun 2017
Read review
"Choose one with a big windows overlooking the city. The view is quite nice"
winz87
25 May 2017
Read review
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