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The Sanctuary Thailand

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506 Reviews from our TripAdvisor Community

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Showing 460: English reviews
Sydney, Australia
Reviewed 5 February 2014

I didn't think service could affect my review of any accommodation - and I am seldom to complain. Here's an overview of our stay: The sanctuary is beautiful, our bungalow (although about 600bht overpriced) was lovely to stay in. We were just above the shop/Internet cafe so it was a little noisey and not so private but I don't mind...

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Helpful?
1Thank rachel7224
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

Hi Rachel, and thanks for your feedback. We are really glad that you enjoyed much of what The Sanctuary has to offer, and of course its disappointing for us to hear poor feedback about our service. That said, it does inspire us to really try to fix the problem. As I am sure you will agree, most of our staff...

Thai Mueang, Thailand
Reviewed 27 January 2014

"Om My Goodness me!" What a magical place. I arrived at The Sanctuary on Wednesday the 18th of January 2014. I planned to stay for one night only; as I am currently living on Koh Tao and just fancied a change of scenery. I did no research about The Sanctuary beforehand, my intuition just pulled me there. The first thing...

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1Thank Dominica g
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

Wow Dominica what a very beautiful review. Thank you x

Sydney, Australia
Reviewed 24 January 2014

My husband and I stayed for nine days at a resort on Haad Yuan (the beach next door to the Sanctuary) and one day we wandered over to the Sanctuary for lunch and to check out their beach. The beach was not clean. There was so much rubbish that we did no want to sit down in the sand. The...

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Helpful?
1Thank ninaballerina2034
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

Dear NinaBallerina, Oh my goodness we were so upset to read your review, and all we can do is sincerely apologise. We remember the day in question, and it was not the best of days all round. We too were shocked by the 'syringe', not to mention the person using it who was encouraged back to Had Rin where he...

London, United Kingdom
Reviewed 21 January 2014

This place kind of defies description, but I'll try anyway. I cannot recommend it highly enough. If you're after 5 star aircon accommodation in a bubble, this is not your place. If you would like to live close to nature, with clean, beautifully designed creature comforts and the sound of the jungle to lull you to sleep, read on. The...

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Helpful?
Thank rocketsparks
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

thank you thank you thank you for such a lovely attempt at capturing and sharing your sanctuary experience. we're so glad your body and soul enjoyed it - hope to see you again sometime soon! best wishes, tasha

Canterbury, England, United Kingdom
Reviewed 10 January 2014 via mobile

Love this place! We stayed in the bungalow on the beach which I'm sure is the best they have. A fantastic mix of people from backpackers to bankers. Not the place for you if you're after private infinity pools and butlers... The food is fantastic and a die hard meat eater like me even had a couple of delicious veggie...

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Helpful?
1Thank mikect70
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

Hi Mike and thanks for your review. We are truly grateful to have the staff we do (no butlers required) along with all the backpackers and bankers who pass through our doors. Apologies for the lack of easy payment options: we know its a pain, but every rose must have its thorn. In the meantime, I vote for an infinity...

London, United Kingdom
Reviewed 9 January 2014

Upon arrival to The Sanctuary I was greeted like part of the family, the staff were friendly and welcoming, I felt as if I had arrived home. The Sanctuary had everything I could have asked for; participating in a body workshops, joining in on daily yoga and meditation classes, spa treatments, sessions with the amazing healers and quiet time on...

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1Thank Hollie H
Oxford, United Kingdom
Reviewed 2 January 2014

I stayed at The Sanctuary over Christmas 2013 with 5 friends and we had a really lovely and special time. Highlights for us all were: Christmas dinner on the beach was so amazing, the food in general is incredible, the classes, the yoga, the staff, the massages (at the resort and down the beach). There's options to eat in the...

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1Thank Kate H
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

Thanks Kate! Best wishes to you for 2014, Tasha

Sydney, Australia
Reviewed 29 December 2013

I was lucky enough to stay in the sanctuary dorm for ten days in October & while I'm on an amazing 12 month career break holiday ... This will be a top highlight. A light and airy dorm right on the ocean front was a fabulous way to start the day, followed by yoga, Pilates, meditation & whatever other lovely...

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Thank Ylime
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

Wow, what a lovely review! Thank you so much. 'Heaven that feels like home' indeed - I can't think of a better way of saying it! Enjoy the rest of your travels - Best wishes Tasha

Bangkok, Thailand
Reviewed 27 December 2013 via mobile

SO pleased to be enjoying this place for a recovery holiday. It's such a special wonder and environment to be in - unique place and energy, great healers, heaps to dip into or not as you feel. Christmas lunch (on the beach) was an amazing marvel... when you stop for a second to look where you are... Somehow over 150...

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Thank Robp2014
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

Hi Rob, and thanks for your lovely review. How wonderful to be uncoiling like a spring... hope you end up smooth as silk and relaxed as a Sanctuary cat! Best wishes Tasha

London, United Kingdom
Reviewed 25 December 2013 via mobile

I just love coming here to fast! It's a great experience and the wellness centre staff are amazingly friendly and helpful! The santuary restaurant is a treat for the taste buds with its raw salads and soups and healthy fare overall At Xmas they put on a lavish Christmas lunch where they pulled out all the stops- it was yummy!...

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Helpful?
Thank GeorgiaCK
SanctuaryThailand, Guest Relations Manager at The Sanctuary Thailand, responded to this review

HI Georgia, and thank you so much for your review. We're so glad you enjoyed Christmas with us - The Sanctuary wouldn't be what it is without all the great people who bless us with their presence, crew and customers alike, and its a joy to spend Christmas celebrating all together. Wishing you a very happy New Year! Best wishes...

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Amenities

Highlights
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
Established in 1991 The Sanctuary is a unique beach front resort offering beautiful houses, comfortable bungalows and budget dorm beds & boasts a 300 + vegetarian and seafood menu & bakery. Offering a diverse Spa menu & Detox fasting center, day trips, Kayaking, snorkelling and our gym to encourage you out of your beach front hammock. An eclectic mix of guests ensures a special beach holiday. ... more   less 

Additional Information about The Sanctuary Thailand

Address: Had Tien Bay, Ko Pha Ngan, Thailand (Formerly The Sanctuary Island Resort)
Region: Thailand > Surat Thani Province > Ko Pha Ngan
Number of rooms: 21
Also Known As:
The Sanctuary Island Hotel Koh Phangan
The Sanctuary Island Spa
Hotel Style:
#6 Spa Hotel in Ko Pha Ngan
#13 On the Beach Hotel in Ko Pha Ngan
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Questions & Answers

Here's what travellers have asked, with answers from The Sanctuary Thailand staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You may also want to request a room away from the generator (there are only a couple of rooms near it, but still.)”
 of 5 bubbles ssfitzgerald, 9 Feb 2017 | Read review
“Hilltop bungalow for best views”
 of 5 bubbles poppyt552, 25 Jan 2017 | Read review
“Unique Gem”
 of 5 bubbles Pintomatic, 14 Jan 2017 | Read review
“Bungalows further up the hill are better placed for views, and are quieter, but you don't hear the sea so much.”
 of 5 bubbles rayh833, 8 Dec 2016 | Read review
“The houses are a little more expensive but well worth it”
 of 5 bubbles danjelen, 7 Dec 2016 | Read review
5 of 5