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Mansion Santa Isabella

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182 Reviews from our TripAdvisor Community

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There are newer reviews for Mansion Santa Isabella
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Showing 76: English reviews
Swindon, United Kingdom
Level Contributor
200 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 5 January 2016

I really liked this hotel, the main building is a restored old house and although the rooms are slightly smaller (than the new build extension) have more character which made my stay all the better for it. The staff were all really good with a welcoming smile and happy to help whatever the question (about the hotel or other local... More 

Thank Jay H
Brighton, Colorado, United States
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 28 December 2015

We arrived shortly before dusk, dropped off by one tour guide, to be picked up the next morning by another guide. The weekend manager met us and quickly checked us in. He asked when he could have dinner ready for us, and showed us to our room. This hotel is undergoing an amazing renovation or restoration, and it is a... More 

Thank Donna H
Cologny, Switzerland
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 October 2015

I only stay one night, the room was nicely furnished and the food in the restaurant was great.The staff answers accuratly all our requests.I do not know the other places but I would say that Mnsion Isabella is the place to stay in Riobamba.

Thank PowlyGE
Sao Paulo, SP
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 September 2015 via mobile

Mansion Santa Isabela is a totally renovated old house. Decoration and furniture are quite singular and, from my perspective, of wonderful taste. People are very kind and interested. If you intend to visit Equador, try to spend time in Riobamba. No doubt Mansion Santa Isabella is the best place for your stay. Enjoy!

Thank Marcello S
Kearny, New Jersey
1 review
Reviewed 4 September 2015 via mobile

Stayed here with family in August for a week, very clean and beautiful hotel. Kenneth at the front desk was so nice to us and helped us with lots of different things. The entire staff there was gracious and welcoming. The food there was also very good, the dinner menu as well as the juices were delicious. WiFi was also... More 

Thank markf874
Vancouver, Canada
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 11 August 2015

We stayed here the day before our trek in the Andes. Great hotel. Very clean and beautiful. Very friendly and helpful staff as well. They kept our bags for our guide to pick up and everything. I will stay here again if I had to.

Thank clement372013
Toronto, Canada
Level Contributor
209 reviews
151 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 3 August 2015

We stayed 2 nights in this hotel. First when we arrived, they had construction in the building with people working and lessening to loud music until 6pm. Our room was very nice. But except the bed, there were no furniture. No chair, no desk, nowhere to hang clothes. Everything went on the floor.... The jackets, the laptops... Etc... Then the... More 

Thank EricMToronto
MansionSantaIsabella, Gerente at Mansion Santa Isabella, responded to this review

Thank you for your review and for pointing out a couple of problems. We have been opening 14 new rooms over the past few months and the problems refered to are a result of that. All the new rooms now have beautiful pine closets, tables and chairs. We have fixed the internet problem so that there is internet in all... More 

Level Contributor
3 reviews
Reviewed 20 April 2015

We travelled from the Cloudforest (North) to Cajas NP (South) visiting several hotels but I did not see any hotel that even remotely compares to Santa Isabella. Close to the centre of Riobamba you suddenly feel you have entered an exotic world of flowers and beautiful paintings :) Awesome rooms, superb large bathroom with giant bath and nicely smelling soaps... More 

Thank Saskia G
sussex, england
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 April 2015

My daughter and I spent two nights in this hotel prior to riding the Devil's Nose train journey. We were welcomed and looked after wonderfully throughout our stay and the staff helped us with many aspects of our journey-planning. The building itself is charming and our room was very comfortable. Restaurant was also lovely.

Thank jennydm
Cleveland, Oh
Level Contributor
1,191 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 452 helpful votes
Reviewed 30 January 2015

Riobamba has not good choices of hotels and restaurants. Overall there are not good reasons to stay overnight unless you have business, drive from Quito to Cuenca or visit the train canyon. The Santa Isabella is a charming hotel, with most of the 20 rooms facing a 2 floors courtyard of a one hundred old mansion. It is centrally located,... More 

Thank marcopolo111
Lamansionisabella, Gerente at Mansion Santa Isabella, responded to this review

Dear Marcopolo, Thank you for your review and for pointing out some of the areas we need to work on. With regards to service we have recently lost some of our long term staff, but we are training and integrating a new group of staff. We are sure that in the coming months the service will continue to improve. With... More 

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Mansion Santa Isabella

Address: Veloz 28-48 entre Carabobo y Magdalena Davalos | 2 Blocks From Train Station, Riobamba R, Ecuador
Region: Ecuador > Chimborazo Province > Riobamba
Price Range: €78 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mansion Santa Isabella 3*
Number of rooms: 11
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Questions & Answers

Questions? Get answers from Mansion Santa Isabella staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the room on the second floor with a small balcony over looking the street!! Loved this suite!!”
 of 5 bubbles vacationstore, 10 Sep 2016 | Read review
“Get one with a window - in front rooms are excellent and quiet.”
 of 5 bubbles louiscfl27, 31 Jul 2016 | Read review
“The rooms around the back courtyard (they have numbers, the ones at the front are named after herbs) are bigger and more modern”
 of 5 bubbles marfisa900, 21 May 2016 | Read review
“Stay in the main building if you want a room with character, or the new extension if you want more room to spread out.”
 of 5 bubbles JayH335, 5 Jan 2016 | Read review
“beautiful new rooms with no furniture and old rooms need a refresh...difficult to choose...”
 of 5 bubbles EricMToronto, 3 Aug 2015 | Read review
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