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Hampton Inn by Hilton Guayaquil-Downtown

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Traveller (168)
Room & Suite (87)
Dining (21)
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Overview
  • Excellent38%
  • Very good43%
  • Average13%
  • Poor5%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Reviews (606)
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138
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8
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All reviewshigh floorthe room was nicestayed one nightairportgalapagoshiltoniguanasvanflightchurchcab
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181 - 185 of 359 reviews
Reviewed 9 November 2013

I used this hotel for a month and found the staff to be very nice . From the pick up at airport everyone made you feel welcome . The hotel is perfectly situated on one of the safest and most central streets in the city...More

1  Thank Gary M
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded 12 November 2013

Dear Gary M: Thank you very much for choosing us like your hotel (home) in Guayaquil during one month, we feel so pleased that you enjoyed staying with us for such a long time, thank you very much for describe the landscape arround the hotel...More

A TripAdvisor Member
1
Reviewed 6 November 2013

Excellent hotel, excellent location, There is definitely a language barrier - lounge staff and repair staff did not understand English. There was a problem with the air conditioning in the room. The second time they were called it was much better. Desk staff and especially...More

Review collected in partnership with Hampton
Thank A TripAdvisor Member
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded 7 November 2013

Dear TripAdvisor Member: Thank you very much for recognize our staff when they gave you a great service, we feel so pleased and proud about it, and thanks for choosing us like your hotel in Guayaquil, we will hope that you can visit us in...More

Reviewed 6 November 2013

Situated a five minute stroll to the centre of the wonderful riverfront gardens the hotel is perfectly situated to enjoy your stay. Wonderful desk staff who found us a room within minutes of arriving despite it only being 08.45. Large comfortable room with excellent beds...More

Thank alan s
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded 7 November 2013

Dear alan s: Thank you very much for share your comments and for choosing us like your hotel in Guayaquil we feel so pleased that you enjoyed your stay in our hotel and the interaction with our team members, about your breakfast experience, we are...More

Reviewed 5 November 2013

We flew into Guayaquil at 7:00 p.m. and picked up our luggage. We then went to the information desk, who called for the Hampton Inn van to come and pick up the three passengers at the airport. They were at the airport in less than...More

1  Thank Karen K
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded 6 November 2013

Dear Karen K Thank you very much for share your detailed experience in our hotel and with our team members, our main goal is that our guests live a great and unforgettable experience in our property, Thank you very much for choosing us like your...More

Reviewed 1 November 2013

We began our day at 3 am rushing to the airport. What a welcome relief to be able to spend the night at the Hampton Inn in Guayaquil after arriving, clearing immigration, collecting our baggage, and going through customs in the night. A friendly staff...More

Review collected in partnership with Hampton
1  Thank Karl2010
Response from Lorraine-Akel, Room Division Manager at Hampton Inn by Hilton Guayaquil-DowntownResponded 4 November 2013

Dear Karl2010 Thanks for share your review, we feel so pleased that you express that stay with us it is like a relief after a tough flight, we love having you here, please come back soon

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Breakfast included
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Free Parking
Concierge
Banquet Room
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Restaurant
Hot Tub
Details
Hotel class
Hotel Style
#5 Family Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#10 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms
Details
Hotel class
Hotel Style
#5 Family Hotel in Guayaquil
#8 Romantic Hotel in Guayaquil
#10 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms
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Traveller (168)
Room & Suite (87)
Dining (21)
Pool & Beach (3)
Family and Play Areas (11)
Business Centre & Event Rooms (2)
Questions & Answers
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JCSANCHEZ1
20 November 2016|
AnswerShow all 2 answers
Response from JCSANCHEZ1 | Reviewed this property |
Me informaron que ya no funciona. aparentemente se encuentra en refaccion. han quitado hasta los letreros del edificio. es como si ya no existiese el hotel.
1
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Guohui C
28 July 2016|
AnswerShow all 3 answers
Response from WoIman | Reviewed this property |
Breakfast starts at 07.00- not early enough for those that have flights to catch between 05.00 and 10.00am The shuttle is by request Adios!
0
Votes
ameraroundtheworld
19 December 2015|
AnswerShow all 6 answers
Response from Karen K | Reviewed this property |
that's the hotel email address - sorry.
0
Votes
Room Tips
"Stay in a lower level in case of another earthquake. The lifts will not work so you need to get out in a..."
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"Rooms to the inside of the building don´t avoid the traffic noise."
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"Rooms on both 7th and 8th floor were very quiet"
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"Ask for rooms ending in 8. They are bigger than the others. They are also the most quiet ones."
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