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GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBER

Traveller (302)
Pool & Beach (66)
Room & Suite (66)
Overview
Boyaca 1615 y Clemente Ballen Clemente Ballen St, Guayaquil 090307 Ecuador See on map
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (682)
There are newer reviews for GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBER
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Traveller rating
129
94
22
8
2
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129
94
22
8
2
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All reviews iguana park giant iguana ping pong lovely pool area hour restaurant great hotel parque de los service oriented bottled water rooms are comfortable stayed nights the hotel staff highly recommend this hotel central location enjoyed my stay definitely stay here again welcome drink
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6 - 10 of 255 reviews
Reviewed 21 October 2018

You should know customer always have the reason and you change my info for reservations and made bad cortesy ..plus the key room was blocked twice..should change this stuff.The people at front office not show experienced at treat customers.More

Review collected in partnership with this hotel
Thank natrilowa70
Response from Grand Hotel G, Director of Sales at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 22 October 2018

Dear guest, We would like to offer our deepest apologies for the trouble you had to experience with our Front Desk. This situation is not ordinary and these incidents are not typical of us. We are very serious when it comes to our client’s satisfaction...More

Reviewed 19 October 2018

It was very good, and our room was nice. Stuff are very attentive. I liked the food. It was also very beautiful at the plant in hotel. Soft beds in room. There is good architecture near the hotel. My friend and I were satisfied.More

Review collected in partnership with this hotel
Thank naspushkar
Response from Stefano P, Director General at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 20 October 2018

Dear naspushkar, We are so glad to hear that. At Grand Hotel Guayaquil we tried to deliver a nice experience starting to the ambience and continue to the staff. We love that our guest having a great memory of us. For this reason, we do...More

Reviewed 17 October 2018 via mobile

The hotel was modern and clean. The hotel staff was friendly and helpful. The rooms were large. The grounds are beautiful. The restaurant served a nice breakfast buffet and dinner. There is also a bar on the premises and they gave us a voucher for...More

1  Thank karen19020
Response from Grand Hotel G, Director of Sales at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 18 October 2018

Dear Karen, It is such a pleasure to receive your feedback and to know that you had a fantastic stay with us. We like to put emphasis on the small details such as complimentary welcome drinks, water bottles daily and freshly baked cookies from the...More

Reviewed 17 October 2018

The hotel was wonderful from picking us up at the airport to the departure shuttle back and everything in between! The restaurant in the hotel is a great option with attentive staff and quality food. The breakfast which is included in your stay is exceptional....More

Thank Dan G
Response from Grand Hotel G, Director of Sales at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 18 October 2018

Dear Dan, What a wonderful review!! Thank you! Thank you! We are thrilled to hear that you and your wife had an amazing experience at Grand Hotel Guayaquil, an Ascend Hotel Collection member. It is feedback like yours that motivates us to focus on the...More

Reviewed 15 October 2018

From the moment we got there you were received by Pleasant professional and friendly staff the hotel looked very very clean and Polished the rooms were very clean and tidy the pool was very very clean except for the glass divider that is practically invisible...More

Review collected in partnership with this hotel
Thank caesara227
Response from Grand Hotel G, Director of Sales at GRAND HOTEL GUAYAQUIL, AN ASCEND HOTEL COLLECTION MEMBERResponded 15 October 2018

Dear guest, Thank you so much for your kind review. We are glad to hear that you had a fantastic experience staying with us and that you will return! It is for feedback like yours that we know we are doing the right thing. In...More

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About
Description
Experience the local flavor of the tropical gateway to lush Pacific beaches and the beautiful volcanic Galápagos Islands when you stay at the one-of-a-kind Grand Hotel Guayaquil, an Ascend Hotel Collection® More Member. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Sauna
Shuttle Bus Service
Wheelchair Access
Beachfront
Free Parking
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
183
Price range
US$84 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Guayaquil Grand Hotel
,
Grand Hotel Guayaquil
Location
Ecuador > Guayas Province > Guayaquil
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
183
Price range
US$84 - US$137 (Based on Average Rates for a Standard Room)
Also Known As
Guayaquil Grand Hotel
,
Grand Hotel Guayaquil
Location
Ecuador > Guayas Province > Guayaquil
Photos
Traveller (302)
Pool & Beach (66)
Room & Suite (66)
Dining (34)
Family and Play Areas (43)
Business Centre & Event Rooms (7)
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Questions & Answers
Ask a question
Sun-and-Snow313
2 June 2018|
AnswerShow all 2 answers
Response from Stefano P | Property representative |
We are so sorry but we have not the sofa bed.
0
Votes
Gary P
23 August 2017|
Answer
Response from Stefano P | Property representative |
Of course! we have parking facilities.
0
Votes
Gary P
23 August 2017|
AnswerShow all 4 answers
Response from Linda Z | Reviewed this property |
Sorry. We also did not have a car. However, the proprietress is very helpful and accommodating. Suggest you contact the hotel directly and ask her.
0
Votes
Room Tips
"Las habitaciones con vista a la piscina son espaciosas y podrían tener un sillón y mesita. "
Voyage40592857155
2 weeks ago
Read review
"comfortable"
marilync554
3 weeks ago
Read review
"Room not problem except the key room get blocked twice or three times and that was not nice."
natrilowa70
21 Oct 2018
Read review
"The rooms on the street are bigger. If possible go 2nd floor or above"
guttmand
17 Oct 2018
Read review
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