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Grand Hotel Guayaquil

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Grand Hotel Guayaquil
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438 Reviews from our TripAdvisor Community

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Showing 158: English reviews
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New York City, New York
Reviewed 1 week ago via mobile

The city itself is underwhelming but this hotel is great. The pool is awesome, the restaurant decent if you don't want to go far and the location can't be beat. I'd definitely return if I find myself in Guayaquil again.

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Helpful?
Thank Kathryn B
Stefano P, Director General at Grand Hotel Guayaquil, responded to this review

Dear Kathryn, Thank you a lot for your review here. We are so glad to know that your stay here in Grand Hotel Gauayquil was outstanding. We hope to see you here soon. Sincerely Stefano Piroli

Ocean Grove, New Jersey
Reviewed 1 week ago via mobile

We stayed at the Grand for one night before flying to Galapagos and one night on our return. The hotel is about 15 mins from the airport, the rooms are a good size, the food in the restaurant and bar is very good. There is a small pool in the center of the pool that has an eyecatching design that...

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Helpful?
Thank DartmoorDan700
Daniela P, Director Comercial at Grand Hotel Guayaquil, responded to this review

Dear DartmoorDan700, We appreciate how you described our hotel, it is very accurate and your opinion is important to us. We hope you'll be back soon and show you our improvements. Receive our warmest regards.

New York City, New York
Reviewed 2 weeks ago

The rooms are adequate and clean with enough space, though not luxurious. I always resent when they don't trust the guests not to remove hangers and connect them to the wall. The staff is pleasant. Breakfast is okay. Welcome cocktail is a nice touch, but limited to what is on their list

Review collected in partnership with this hotel
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Helpful?
Thank Ross42523
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Ross42523, Thank you for choosing our hotel for your stay in Guayaquil. We strive to improve all our services every day for our guests. If you decide to visit our city again you will be welcome.

Livonia, Michigan
Reviewed 2 weeks ago

Since the first day the opened their door we have been their clients.Over the years they have expanded and up grated their services. Clean, contemporary, friendly , pool,spa, gymm. Good food and also a great formal restaurant. It is centrally located in the heart of Downtown Guayaquil ,close to a great sites to visit all within walking distance

Review collected in partnership with this hotel
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Helpful?
Thank Gardengirl1982x
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Gardengirl1982x, We are grateful that you have trusted our services for a long time, we are happy to have guests that consider us their home in Guayaquil. Thanks for your permanent support and for choosing us everytime you visit our city.

Tampa, Florida, United States
Reviewed 2 weeks ago

We were booked into this hotel as part of a tour package and were not sure what to expect. We were very pleased! The staff was fluent in English which we appreciated since our Spanish is limited. The hotel is immaculately clean with a spa upstairs, swimming pool, and waterfall with a large decorative iguana made of mosaic tiles. It...

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Helpful?
1Thank Angela M
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Angela M, We appreciate how you described our hotel, it is very accurate. We are so happy you had a great time during your stay and that we were a pleasant surprise during your trip. We hope you'll be back soon. Receive our warmest regards.

Miller Place, New York
Reviewed 3 weeks ago via mobile

From the moment you are greeted by the valet at curbside until the time you check out, the grand hotel Guayaquil provides its guests with exceptional service. Kayla at the front desk even arranged tours for me and gave great suggestions of places to visit. My room was wonderful-- comfortable bed, wifi, plasma television, modern bathroom, a safe and coffee...

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Helpful?
1Thank danfriedmanmd
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear danfriedmanmd, Thank for for choosing our services on your trip to Guayaquil, your opinion is really important to us, as your satisfaction is our main goal. Thanks again, and think of us whenever you plan to come back to Guayaquil.

Dorking, England, United Kingdom
Reviewed 3 weeks ago via mobile

We stayed here before and after our Galapagos trip. Hotel is very comfortable, staff are helpful and courteous, lots of nice little touches that always make a difference like a free welcome drink and some cookies for our room! Pool area landscaping makes it feel like a city centre oasis. We were met at the airport on arrival even though...

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Helpful?
1Thank Heather G
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Heather G, It makes us so happy to know you had a great time while staying at our hotel, and are glad you enjoyed the welcome cocktail and the fresh cookies we left you at night. We hope you have the chance to come back again, we'll be waiting for you. Regards,

London, United Kingdom
Reviewed 4 weeks ago

We stayed here for a few days and found this to be a very good Hotel. The rooms were comfortable and the food was good. The staff are very friendly and really helpful. The Hotel offers an Airport Shuttle which makes a visit here really smooth

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Helpful?
Thank Andre H
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Andre H, Thank you for sharing your experience with other travellers. We strive to offer world class customer service, and it makes us happy to hear that you were satisfied with your stay. We hope you think of us on your next visit to Guayaquil.

Lausanne, Switzerland
Reviewed 4 weeks ago

A loverly hotel, centrally located with great facilities and very friendly staff. Would not hesitate to stay here again. Only one small fault, for business users - the Internet was not as fast as other hotels in the area.

Review collected in partnership with this hotel
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Helpful?
1Thank chronicsys
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear chronicsys, Thank you for sharing your opinion on this site, and for trusting our services. We are sure your experience will be helpfull to other travellers. We work on all aspects our guests think can be improved. Thank you once again for choosing our hotel when visiting Guayaquil.

Boston, Massachusetts
Reviewed 4 weeks ago

I have stayed here many, many times and love the Hotel Guayaquil. The only thing I would like to see changed is getting a printer for the Business Center. Most guests travel with tablets or laptops; however having a printer available is important.

Review collected in partnership with this hotel
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Helpful?
Thank DeborahCBrighton
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear DeborahCBrighton, Thank you for sharing your experience with other travellers, we are happy you stay with us everytime you come to Guayaquil. We appreciate your suggestion and hope to have you back soon.

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Grand Hotel Guayaquil

Address: Boyaca Av. #1615 Between Clemente Ballen St. And 10 de Agosto St | P.O.Box 9282, Guayaquil 090307, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: €84 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Guayaquil 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Guayaquil Grand Hotel
Hotel Style:
#2 Spa Hotel in Guayaquil
#3 Best Value Hotel in Guayaquil
#9 Business Hotel in Guayaquil
#11 Romantic Hotel in Guayaquil
#11 Family Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Guayaquil staff and other travellers.
2 questions
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Quito, Ecuador
6 months ago

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Questions? Get answers from Grand Hotel Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tengo ningunos.”
 of 5 bubbles Ross42523, 8 Mar 2017 | Read review
“Clean ,comfortable , TV, fridge available .Big bathrooms with hair dryer,air and dark curtains to block light for a good night sleep”
 of 5 bubbles Gardengirl1982x, 7 Mar 2017 | Read review
“home away from home.....”
 of 5 bubbles , 17 Feb 2017 | Read review
“Room 336 view of the pool, iguana and cathedral window”
 of 5 bubbles 570caroles, 16 Feb 2017 | Read review
“The A/C can be noisy, but overall the rooms are spacious, newly remodeled and luxurious. ”
 of 5 bubbles kerryc84, 14 Feb 2017 | Read review
5 of 5