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Grand Hotel Guayaquil

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369 Reviews from our TripAdvisor Community

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Showing 131: English reviews
Fort Lauderdale, Florida
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

To me, a hotel is more what it is not, rather than what it is... no problems, clean, met expectations. Great pricing thru TripAdvisor... love a deal! Central part of the city; easy walking and shopping.

Helpful?
Thank Funtime4957
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Funtime4957, Thanks for your visit and reference, we hope you come back to Guayaquil soon. More 

Edmonton, Canada
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 week ago via mobile

Our stays was great. The hotel is beautiful. 5 blocks from the boardwalk and very close the Seminario Park which is abundant with iguana's. Lots of pool seating and multiple levels, nice sauna and steam room, football, pool and table tennis. Your first two bottles of water were free then it was a charge of $1.50 per bottle--this is a... More 

Helpful?
Thank Jordan S
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Jordan S, We thank you for choosing our service during your trip to Guayaquil. We appreciate the time dedicated to describe your experience, your suggestions are welcome. We hope to see you back soon. More 

Charlestown, Indiana
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

The room was very comfortable and up to date. We were on 4th floor and when stepping off the elevator, it is open space to the outdoors and a beautiful view. Also there is a sitting area if you are traveling with others. The restaurant provided a complimentary breakfast, buffet style with a good selection. We also had dinner in... More 

Helpful?
Thank PKN41
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear PKM41, Thank you for choosing us for your stay in our city. Your opinion about us is motivating and highly appreciated. We are glad you enjoyed your stay and hope to have the opportunity to serve you again. More 

Salisbury UK
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago

Central position, close to Cathedral, Parque Bolivar and Malecon. Hotel room and breakfast excellent but somehow I did not take to the other facilities, the bar was uninspiring, lunch was buffet style (or from menu) but a bit cafeteriaish.

Helpful?
Thank Edwin S
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Mr. Edwin S, We thank you very much for choosing our hotel for your stay in Guayaquil. Your opinion is highly appreciated as we consider it helpful when we need to focus our attention on what can be improved under our customer's perspective. Best regards, More 

Level Contributor
5 reviews
Reviewed 21 October 2016

The hotel is decorated with old world elegance and charm. Everyone from the front desk to the bellman were welcoming, friendly and most helpful. We had a late red-eye out of Guayaquil, and the hotel staff accommodated us by extending a room for a reasonable cost. The rooms are comfortable and well appointed. The included breakfast is excellent with a... More 

Helpful?
Thank Raoul W
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Raoul W, Thanks for trusting our services while visiting Guayaquil, we appreciate your preference for us and the time spent sharing your experience with other travellers on this site. We hope we have the opportunity to have you back soon. More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 October 2016

We stayed at the Grand Hotel before and after our trip to the Galapagos Islands. It is a place with a traditional charm, with uniformed bellhops who won't allow you to touch your bag, instantaneous service, and a restaurant with great food that offers local flavors. The staff goes above and beyond to make you comfortable. When we wanted to... More 

Helpful?
Thank Isa-Lee W
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Miss Isa-Lee W, We appreciate your kind words about our services, thank you for taking the time to share what you liked about us, be sure that we served you with our heart, because we love what we do. We hope you have the chance to come back to our hotel again. More 

Red Deer, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 August 2016

This hotel was perfect from the first moments in the door. Everyone was super helpful and kind. The hotel was stunning and immaculately clean. The pictures are exactly how it looks if not better in person. We even had a mishap with a lost phone in a taxi the first moments there and the staff did everything to help us... More 

Helpful?
Thank savannah10025
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear savannah10025, It is good to know that you had a great time while staying with us. You have described very well some of our main features, thank you for choosing us. We hope you come again in the future, it would be our pleasure to have you back. More 

Alberta
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 30 August 2016 via mobile

I was very pleased with the hotel and its beauty. It was very clean and the staff courteous and helpful. I had accidentally dropped my cell phone in a taxi from the airport. The hotel staff got right on the task of calling the cab company and got my cell phone back. There were afternoon cookies delivered daily and large... More 

Helpful?
Thank oldfanAlberta
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear OldfanAlberta, Your words are very kind, we just do what we love most and this is to make our guests feel as comfortable as if they were at home. Yes, we have a great location to go and visit the most relevant tourist spots of the city. Please, think of us if you ever plan to come back. More 

Level Contributor
7 reviews
3 hotel reviews
Reviewed 29 August 2016

This hotel has nice rooms, nice beds, a gorgeous pool, and a restaurant and bar on site with delicious food. We stayed two nice on a recent trip to the Galapagos. It was located right in the heart of the shopping and a short walk from the river walk. Nice area, I felt very safe there.

Helpful?
Thank Amanda G
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Amanda G, Thank you very much for choosing our services on the way to Galapagos Islands, we are glad you had a nice stay and were able to walk around to meet the heart of the city, downtown. We wish you have the opportunity to come back again. Best regards, More 

New York, New York, United States
Level Contributor
41 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 August 2016 via mobile

Very much enjoyed our two nights at the grand hotel. Awesome location, tummy breakfast, a nice pool and facilities and a staff that is always willing to help. Location is perfect to see the local sites and the malecon. Very safe and lovely property.

Helpful?
Thank Jeremy W
Maria Jose N, Director de Relaciones con Clientes at Grand Hotel Guayaquil, responded to this review

Dear Mr. Jeremy W, We appreciate your kind words about our services and our staff. We are glad you enjoyed your stay, and above all our great location. We hope you plan to come back again soon. Best Regards, More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about Grand Hotel Guayaquil

Address: Boyaca Av. #1615 Between Clemente Ballen St. And 10 de Agosto St | P.O.Box 9282, Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: €81 - €142 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Hotel Guayaquil 3.5*
Number of rooms: 183
Reservation Options:
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Also Known As:
Guayaquil Grand Hotel
Hotel Style:
#4 Spa Hotel in Guayaquil
#5 Best Value Hotel in Guayaquil
#9 Business Hotel in Guayaquil
#11 Family Hotel in Guayaquil
#11 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Guayaquil staff and other travellers.
2 questions
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Quito, Ecuador
2 months ago

See all questions (2)

Questions? Get answers from Grand Hotel Guayaquil staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room at the back overlooking the pool, I suspect those facing the road would be noisy.”
 of 5 bubbles edwins133, 30 Oct 2016 | Read review
“ask for a quite room away from the street”
 of 5 bubbles lulua23, 3 Aug 2016 | Read review
“Choose room overlooking pool. A/c is noisy but necessary.”
 of 5 bubbles adrianv15, 1 Aug 2016 | Read review
“Be sure to visit the park across the street from the Catholic church behind the hotel. It is full of iguanas, hundreds of large iguanas.”
 of 5 bubbles 192billyb, 30 Jan 2016 | Read review
“Travel with a couple of wash cloths when traveling in Ecuador, and bring small bills for change and tips.”
 of 5 bubbles 68pamelar, 20 Dec 2015 | Read review
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