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Sheraton Guayaquil Hotel

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Traveller (109)
Room & Suite (31)
Pool & Beach (8)
Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
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Reviews (1,171)
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124
64
31
10
5
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124
64
31
10
5
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All reviewsclose to the airportfour pointsthe club loungemall across the streetrestaurant offersfitness facilitynice mallmall del solbusy roadplatinum memberfree shuttlebusiness tripthe shuttle driverpleasant stayroom servicesushiminutes from the airport
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81 - 85 of 234 reviews
Reviewed 27 March 2017

I stayed at this hotel for 2 nights. Rooms are great, internet is great, food is great. However, all the guests and myself had a situation during the first night with a lot of noise complains. Apparently, there were some young artists staying at the...More

Review collected in partnership with this hotel
Thank vanderdiaz
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 29 March 2017

Dear vanderdiaz, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologise that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will...More

Reviewed 22 March 2017

it was a good choice of staying here,absolutely good experience,as a platinum member of SPG,you enjoy a lot of benefit here,the guys from front desk helped a lot.told me everything I wanted to know,and even called for the information I asked.Good jobMore

Review collected in partnership with this hotel
Thank daitoudage
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 29 March 2017

Dear daitoudage, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our service. We hope to welcome...More

Reviewed 18 March 2017

been to this hotel during my business trip. Excellent choice if ou want something nearby the hotel. The hotel offers free shuttle to and from the airport. I stayed one night at this hotel and I have to say that overall it is a top...More

Thank dottorsocrates
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 29 March 2017

Dear dottorsocrates, We are ecstatic to be representing the Sheraton brand to such high a high regard and to have accommodated you during your most recent visit to Guayaquil. Thank you for recognizing everything we have to offer. It is lovely that your experience at...More

Reviewed 11 March 2017

The rooms are nice but the staff is exceptional! You feel so welcome at this hotel. The staff was so helpful when my arrival was delayed. The staff always calls you by name and makes everything feel warm. Well done!!!!More

Review collected in partnership with this hotel
Thank Tobias S
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 29 March 2017

Dear Tobias S, We are ecstatic to be representing the Sheraton brand to such high a high regard and to have accommodated you during your most recent visit to Guayaquil. Thank you for recognizing our wonderful employees. It is lovely that your experience at our...More

Reviewed 9 March 2017

I stayed at the Sheraton for 3 weeks while on business and it was good value for the money. I stayed in a couple of different rooms there, the first was a standard club level room. It was nice and clean and the size was...More

Thank TravelerUSA999
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 15 March 2017

Dear TravelerUSA999, Thank you for your review! We are happy to learn that you enjoyed your stay. Thank you for your kind words about our rooms and location. Thanks also for your constructive feedback about our rooms and Sheraton Fitness; we always want to know...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$120 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$120 - US$199 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (109)
Room & Suite (31)
Pool & Beach (8)
Dining (5)
Family and Play Areas (3)
Business Centre & Event Rooms (1)
Questions & Answers
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1KulaKat
16 January 2017|
AnswerShow all 4 answers
Response from Holly T | Reviewed this property |
Yes, 24 hours a day.
0
Votes
Room Tips
"I like the executive floor for the service in the VIP room."
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"Very good cleanliness...."
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"All rooms offer a good view."
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"Facing away from the mall to avoid traffic noise. 3rd floor - in order to be able to walk to the spa for free..."
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