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Sheraton Guayaquil Hotel

1,122 reviews
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Traveller (95)
Room & Suite (31)
Pool & Beach (8)
Overview
  • Excellent57%
  • Very good32%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,122)Write a Review
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Traveller rating
120
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31
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5
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120
63
31
10
5
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All reviewsmall across the streetfour pointsclose to the airportthe club loungerestaurant offersfitness facilitymall del solbusy roadbig mallplatinum memberstaff servicebusiness tripfree shuttlethe shuttle driverpleasant staysushiminutes from the airport
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71 - 75 of 229 reviews
Reviewed 22 April 2017

I stayed there two nights , and the staff was very nice to me trying to help me with all my needs. Special recognition to Arianna, Demaris, and Stephanie who did special services for me like trying to help find me a big hat, and...More

Thank Globetrotter10079
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 14 May 2017

Dear Globetrotter10079. This kind of reviews are the ones we pray ourselves for, it is so important for us to be able to give a friendly and charismatic service, so thank you so much for the kind words. We will make sure to give your...More

Reviewed 21 April 2017

A very good hotel for a business trip. You will get all you need to have a enjoyable stay. Really nice staff, a very good service, fast internet in al the hotel and a big mall just a cross the street.

Review collected in partnership with this hotel
Thank Gabriel P
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 14 May 2017

Dear Guest. We are glad to know that you enjoyed your stay in our facility. For us was a pleasure to serve you . Waiting your prompt comeback. Best regards, Pedro Serrano General Manager

Reviewed 14 April 2017

Good hotel. Good experience. I requested to be moved from the 3rd floor due to an odor originating from the spa (eucalyptus?)( the pungent odor was in the hallway of the 3rd floor. The move was to the 6th floor. Otherwise, everything was Ok.More

Review collected in partnership with this hotel
Thank 812hectorl
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 14 May 2017

Dear guest. We want to thank the taking the time to tell us about your experience, for us it is very important that our guests feel welcomed away from home. Additionally, we have added your preference regarding floor assigment to your profile to ensure your...More

Reviewed 4 April 2017

The Sheraton, Guayaquil continues to meet our expectations. The shuttle driver met us in the terminal, not out on the curb. Air conditioned ride to the hotel. Speedy checkin with cold drinks. Even a room upgrade. Very impressive.More

1  Thank keyman751
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 25 April 2017

Dear keyman751, We are ecstatic to be representing the Sheraton brand to such high a high regard and to have accommodated you during your most recent visit to Guayaquil. Thank you for recognizing everything we have to offer from remarkable accommodations to fantastic value to...More

Reviewed 4 April 2017 via mobile

The Sheraton Hotel Guayaquil is our home away from home in Ecuador. We regularly fly from Cuenca to Guayaquil on our way to the USA. There is no nicer Baggage Claim area than GYE's, with a delightful orchid garden awaiting travelers arriving on TAME Airline....More

Thank Holly T
Response from Sheraton H, General Manager at Sheraton Guayaquil HotelResponded 14 May 2017

Dear Holly, Thank you for your review! We are pleased to learn that you enjoyed your stay. We are honored you consider us as your home away from home. Thank you for your kind words about our service but specially about our staff, they are...More

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About
Amenities
Top amenities
Room Service
Restaurant
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Hotel Amenities
Room Service
Shuttle Bus Service
Free Parking
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$127 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
#5 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$127 - US$198 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
#5 Business Hotel in Guayaquil
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (95)
Room & Suite (31)
Pool & Beach (8)
Dining (5)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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1KulaKat
16 January 2017|
AnswerShow all 4 answers
Response from Holly T | Reviewed this property |
Yes, 24 hours a day.
0
Votes
Room Tips
"Very good cleanliness...."
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"All rooms offer a good view."
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"Facing away from the mall to avoid traffic noise. 3rd floor - in order to be able to walk to the spa for free..."
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"Junior suites in the hotel are very nice."
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