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Sheraton Guayaquil Hotel

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Sheraton Guayaquil Hotel
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647 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Chengdu, China
Reviewed 4 days ago NEW

it was a good choice of staying here,absolutely good experience,as a platinum member of SPG,you enjoy a lot of benefit here,the guys from front desk helped a lot.told me everything I wanted to know,and even called for the information I asked.Good job

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Helpful?
Thank daitoudage
Italy
Reviewed 1 week ago

been to this hotel during my business trip. Excellent choice if ou want something nearby the hotel. The hotel offers free shuttle to and from the airport. I stayed one night at this hotel and I have to say that overall it is a top hotel. If you want there is also a nice mall right in front of the...

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Helpful?
Thank dottorsocrates
Addison, United States
Reviewed 2 weeks ago

The rooms are nice but the staff is exceptional! You feel so welcome at this hotel. The staff was so helpful when my arrival was delayed. The staff always calls you by name and makes everything feel warm. Well done!!!!

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Thank Tobias S
Arlington, Virginia
Reviewed 2 weeks ago

I stayed at the Sheraton for 3 weeks while on business and it was good value for the money. I stayed in a couple of different rooms there, the first was a standard club level room. It was nice and clean and the size was good. After an issue with that room, I was moved into a suite which was...

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Helpful?
Thank TravelerUSA999
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear TravelerUSA999, Thank you for your review! We are happy to learn that you enjoyed your stay. Thank you for your kind words about our rooms and location. Thanks also for your constructive feedback about our rooms and Sheraton Fitness; we always want to know how we can be better. Please come back and see us again soon. You always...

Jerez De La Frontera, Spain
Reviewed 3 weeks ago

Hotel has direct access to a good shopping mall. It is 5-10 minutes away from the airport and cost of the room was really good considering the great service. Rooms are not too big but comfortable. Food is very good generally speaking.

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Helpful?
Thank I8624JSfranciscov
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear I8624JSfranciscov, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our food and location. We hope to welcome you back soon. Kind Regards, Pedro Serrano Gerente General

Mexico D F
Reviewed 4 weeks ago

Comfortable and at a great location, it needs more variety at breakfast and general menu because it has only a few options and for someone who stay for more than a week, the menu can be bored after that time.

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Helpful?
Thank jessyberges
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear jessyberges Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments will help us to improve our service . Sheraton Hotel Guayaquil is always at your service. We are looking forward to see you soon. If you have any questions, suggestions or additional requests please contact us, we will be...

Santafe De Bogota
Reviewed 13 February 2017

I often travel to Guayaquil, every trip is my choice. I just love the service and the rooms. I hope some day they have more vegan alternatives in the breakfast as almond milk and so. Very close to the airport

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Helpful?
Thank Monica M
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Monica M, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our breakfast. We hope to welcome you back soon. Kind Regards, Pedro Serrano General Manager

Buenos Aires, Argentina
Reviewed 9 February 2017

I don't know why they give me a normal room. As you knew very well, I am used to getting room upgraded in the other countries like Colombia and Guatelmala. Eventhough I asked your staff whether i can get it or not.

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Thank byungj00n
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear byungj00n, Thank you for taking the time to share your experience of the Sheraton Hotel Guayaquil. We are delighted you have chosen to stay with us once again whilst you were in Guayaquil and we hope you continue to do so. Please accept my apologies that we were unable to upgrade your reservation with us on this occasion due...

Alexandria, Virginia
Reviewed 28 January 2017

Very close to the airport. Convenient. We stayed here twice because of the closeness to the airport. The room was clean but the lobby had a strange smell, maybe cleaning solution. Staff was nice and helpful Price for breakfast was too expensive for what they have to offer. Minibar was expensive too. Will be better off having breakfast at the...

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Helpful?
Thank PonceCandy
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear PonceCandy, Thank you for taking the time to contact us concerning your recent stay at our Hotel. Your valuable comments will help us to improve our service each day. Sheraton Hotel Guayaquil is always at your service. We are looking forward to see you soon. If you have any questions, suggestions or additional requests please contact us, we will...

Buenos Aires, Argentina
Reviewed 28 January 2017

We spent one night due to our flight itinerary. Loved the hotel, so conveniently located accross the street from a shopping mall with plenty of options for a meal. The free transfer from and to the airport is also very convenient.

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Helpful?
Thank Javier_mail2003
Sheraton H, General Manager at Sheraton Guayaquil Hotel, responded to this review

Dear Javier_mail2003, Thank you for your recent visit and kind review. We are thrilled to learn that the entirety of your stay was satisfactory. Thank you for recognizing everything we have to offer. We are glad that you enjoyed our location. We hope to welcome you back soon. Kind Regards, Pedro Serrano General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Sheraton Guayaquil Hotel

Address: Av Constitucion, Plaza Del Sol, Guayaquil 090150, Ecuador
Region: Ecuador > Guayas Province > Guayaquil
Price Range: €114 - €1,331 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Guayaquil Hotel 4.5*
Number of rooms: 141
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Also Known As:
Sheraton Guayaquil
Four Points Guayaquil
Guayaquil Four Points
Guayaquil Sheraton
Hotel Style:
#3 Luxury Hotel in Guayaquil
#5 Business Hotel in Guayaquil
#5 Romantic Hotel in Guayaquil
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Guayaquil Hotel staff and other travellers.
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Questions? Get answers from Sheraton Guayaquil Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hotel. stay at the Hilton which is not far away”
 of 5 bubbles lapidot, 7 Sep 2016 | Read review
“They had construction so it was loud however I would think average for the norm”
 of 5 bubbles Lindah00ks, 1 Aug 2016 | Read review
“Note that breakfast is not included in the room rate.”
 of 5 bubbles Ikram_1973, 24 Dec 2015 | Read review
“High floor, pool side.”
 of 5 bubbles Five_from_Canada, 16 Dec 2015 | Read review
“They are all the same, no good view side.”
 of 5 bubbles AlbertoMay, 12 Jul 2015 | Read review
5 of 5