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All reviewsfood courtshopping malldirect accessclose to the airportcenter citymall del solmodern facilitybusiness travelersroom servicemin ridehuge mallpleasant hotelshuttle buslove this hotelnext morningmini barcomfortable rooms
I had a good experience staying there for a night. Location is great. Very close to the airport, and literally next to Mall del Sol. This mall has everything in it and it is huge.
The hotel room is very nice, modern, large and clean....More
Overall the hotel is a good choice if transiting through Guayaquil. It is clean with hot water and acceptable toilet facilities (meaning you can flush toilet paper down the toilet). The hotel is connected to an upscale mall with a food court and large grocery...More
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 4 weeks ago
Thank you for preferring Sonesta Hotel Guayaquil.
We regret the confusion that could have been generated in your reservation through Orbitz about the final price to pay for your accommodation since the rate chosen by you on the website, shows the payment terms...More
I think I expected too much when booking. First of all, I had problems since they told us breakfast wasn't included in our reservation which meant we had to pay way more for it. This is not a place to rest or relax since they...More
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 2 January 2018
It is very important for us to know how was your stay with us. According to your review on line we are worried about it, we will take the corrective measures with our hotel staff from Front Desk, gym and events because we...More
We always stay at the Sonesta when in Guayaquil and they never disappoint. Clean, consistent, comfortable. Close to the airport, attached to a mall, and with a lovely restaurant inside the hotel. We've tried other hotels in the area but always come back to the...More
1 Thank Sarah C
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 26 December 2017
Thank you for preferring our hotel, your comments are extremely important because help us to continue providing the best service that our guests deserve.
Sonesta Hotel Guayaquil is always at your service. We sincerely want you to come back soon.
If you have...More
I thanked my travel agent in person for booking me into the Sonesta. One of my most pleasant hotel stays in memory, and I was disappointed that I had to leave for the hotel so early. Every member of the staff was cordial and a...More
1 Thank Jeanne M
Response from Sonesta H, General Manager at Sonesta Hotel GuayaquilResponded 5 October 2017
We are grateful for having the time to let us your pleasant comments. It is very important for us to know how was your stay with us. Your evaluation will help us to continue providing you a high service that our guests deserves....More