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Banyan Tree Lijiang

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#5 of 916 Hotels in Lijiang
Certificate of Excellence
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847 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Reviewed 2 May 2016 via mobile

We have a wonderful time staying in your resort and the front office staff by the name of Ms Holiday and Mr Harry Yuan offered us the excellent services to make sure we enjoyed the entire existence in LiJiang which I would like the Management to know. Finally , my only concern is the breakfast quality is average with limited...

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Helpful?
Thank Henry Yip C
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Mr Yip, Thanks for taking the time to post your review. You can be assured I will pass your kind comments on to Holiday and Harry. I have noted your remarks re breakfast and the new Executive chef (arrived this week) has assured me he is going to review the entire breakfast set up. Kind regards, Nigel Fisher General...

Reviewed 25 April 2016 via mobile

We were there in December 2015 for a 2 night stay. The entrance was surrounded with construction hoarding for their new Cassia resort. Hence, the grandeur was compromised. The weather was cold without snow. Just enough to freeze a thin sheet of ice in the pond. Furnishings were luxurious as BT would do for most of their resorts. Though the...

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Helpful?
Thank Audrey K
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Audrey, A belated thank you for your review. I agree Lijiang really is a beautiful part of China and our location next to Shuhe old town is very special. Next time you visit you must go to Baisha which is only a short taxi ride from the hotel. It is full of Naxi cultural experiences and gives a glimpse...

Hong Kong, China
Reviewed 7 April 2016 via mobile

We previously stayed here about 5 years ago and I'm happy to say that the hotel has maintained and even improved its standards. Furnishings were in very good condition. We had a 3 bedroom jet pool villa although we ended up not having time to use the jet pool which was kept at warm bath temperature. Note that master and...

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Helpful?
Thank wu1102
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Wu, Thanks for such great comments. I will pass on your regards to Charles and OJ. Concerning the hotel food, I am happy to report that instead of western food, we are launching a completely new concept for the all day dining restaurant next week. We are going very local with Yunnan Cuisine, featuring favourites from the area and...

Shenzhen
Reviewed 5 April 2016

excellent enviorment and facilities! My boy and my girl love them very much! And the service is very good too! It is near shuhe town which is a beautiful attractions much more quiet and peaceful than Dayan

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Helpful?
Thank binbinh2016
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Hi BinBinh, Happy you and family enjoyed your stay. Shuhe and Baisha are definitely worth the visit. Great that we are just next door. Safe travels and hope to see you again. Nigel Fisher General Manager

Shanghai
Reviewed 3 April 2016

Service is excellent, room also great,hotel is close to old town, take 7-10 minites, through the balcon can see the snow mountain, beautiful sightseeing! SPA is famous and actually is good! We have great stay !

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Helpful?
Thank Min Y
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Min Y, Glad you enjoyed your stay. I'll certainly pass your comments on to the team in the Spa. While Shuhe old town is only 10 mins away by walking, I can also recommend a visit to Baisha which is about 10 mins away by taxi. There you will find many interesting arts and crafts as well as some...

Hong Kong, China
Reviewed 29 March 2016

We were welcomed with delicious ginger and honey tea and were given the 5 star treatment from the beginning to the end of our stay. We loved the jacuzzi suite where we could enjoy drinking wine under the stars. The staff were very friendly and eager to please. Marvel spoke excellent English and was very helpful in planning tours. Nigel...

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Helpful?
Thank livvy923
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Livvy, Thanks for your kind comments! Great to have met you and happy you enjoyed your stay. Best regards, Nigel Fisher

Paris
Reviewed 28 March 2016

If you wish to feel pampered, stay at the Banyan Tree Lijiang. From arrival to departure, the staff were very welcoming and friendly and was proactively providing services without being obtrusive. The location is great, within walking distance to one of the Old Towns that are still unspoiled by the commercialization of the Large Old Town. Spoil yourselves and stay...

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1Thank 576dominiqueg
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Hi Dominique g, My apologies for the late reply to your post! Seems you had a great time at both our properties! Happy you enjoyed the Experience. For our readers, the Tibetan Mastiff is called "Lanka" which means Blue Sky in Tibetan. Ask the associates about taking him for a walk! A truly memorable experience. Thanks again and I hope...

Reviewed 9 March 2016

Will definitely return to this beautiful resort. The food was incredible and the staff were all fantastic. Made our trip to Lijiang a very memorable one. Front desk officer Miki was extremely helpful when we seeked help to make changes to our next destination. Top marks for that.

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Helpful?
Thank eylegroeg
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Eylegroeg, Thank you for taking the time to review your stay with us. I am happy you had an enjoyable experience and particularly enjoyed the Food and Beverage elements. Aside from the new Hot Pot offer, we are in fact improving the range further with the introduction of a restaurant serving the best of local and Yunnan Cuisine. Hope...

Zhengzhou
Reviewed 19 February 2016

First time in Lijiang and also first time live in Banyan Tree, both of them have given me and my wife excellent experiences, we have a unforgettable valentines days.thank you,and I expecting to go more place which with a Banyan Tree hotel in there.

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Helpful?
Thank 852,884,808
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Ian, So happy to hear that you and your wife had an enjoyable Valentines break at Banyan Tree Lijiang. We look forward to seeing you in other Banyan Tree properties.

Hong Kong, China
Reviewed 10 February 2016

We have stayed at six different Banyan Tree hotels in the past few years and the Banyan Tree Lijiang is by far the worst. With the Banyan Tree brand name, quality and exceptional service was expected. When you were greeted by a front desk staff who almost didn't look at you when you entered the reception area and simply asked...

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2Thank alpaalpa
Nigel F, General Manager at Banyan Tree Lijiang, responded to this review

Dear Alpaalpa, I notice this review refers to your visit last December and not the current Chinese New Period. It is a pity you did not contact us sooner as i would have preferred to contact you at the time this occurred. Notwithstanding the above, I take note of your comments and appreciate you taking the time to detail them....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Discover the historic charm, rich culture and sweeping landscapes of Lijiang, declared a UNESCO World Heritage Site in 1997. Located in the highlands of Yunnan province, the resort is adjacent to the Na'xi minority old town of Shuhe and only a 10 minute drive from the ancient Silk Road town of Baisha. Situated close to the base of Jade Dragon Snow Mountain, it is surrounded by high peaks and hidden valleys, making it a photographers dream. Many unique experiences are ready to be enjoyed as you explore the back streets of the ancient towns, traverse the mountainous landscape to Tiger Leaping Gorge, Wen Hai lake, or take a cycle trek through the foothills to remote Yi villages. For a more leisurely experience, indulge in one of the many luxurious treatments available at the world renowned Banyan Tree Spa. With clear blue skies for nine months of the year, enjoy a breath of fresh air and escape to the tranquility of Banyan Tree Lijiang. ... more   less 

Additional Information about Banyan Tree Lijiang

Address: Yuerong Road, Shuhe, Gucheng District, Lijiang 67410, China
Region: China > Yunnan > Lijiang
Price Range: €180 - €365 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Lijiang 5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Banyan Tree Lijiang Hotel Lijiang
Banyan Tree Hotel Lijiang
Lijiang Banyan Tree Hotel
Hotel Style:
#2 Spa Hotel in Lijiang
#3 Family Hotel in Lijiang
#3 Luxury Hotel in Lijiang
#6 Romantic Hotel in Lijiang
#25 Best Value Hotel in Lijiang
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Questions & Answers

Questions? Get answers from Banyan Tree Lijiang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for a mountain view”
  • spacious with nice amenties
  • Huge balcony, looking into the room
  • View looking into the room
  • nice mountain view
  • huge bathroom, great tub
 of 5 bubbles Spindygirl, 4 Dec 2016 | Read review
“Get villa with view of the Jaded Mountain”
 of 5 bubbles TypicalSgporean, 30 Nov 2016 | Read review
“Any of the villas are excellent, quiet and beautiful”
 of 5 bubbles davidkJ4592UK, 2 Nov 2016 | Read review
“two bedroom villa was perfect for a family of four.”
 of 5 bubbles tkhknyc, 15 Oct 2016 | Read review
“All rooms are pretty good - facing the snowcapped mountain”
 of 5 bubbles eve_gr2000, 29 Sep 2016 | Read review
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