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We were at this hotel for two nights. I felt it was barely 4-star although it claimed to be 5 star. Weather was freezing cold then so we didn't have a chance to visit the spa pool. Breakfast was excellent and facilities in the hotel...More
Thank Nehemiah John J
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 23 May 2017
Dear Nehemiah John J, , Thank you for sharing your comments on TripAdvisor. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Once...More
The hotel if very big. Good size rooms but a bit old, needs refurbishment.
There is a huge pool and a spa.
There are many other restaurants but we didn't eat in any except for the buffet breakfast which is not very good. I expected...More
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 24 May 2017
Dear SMCMnl, Thank you for sharing your comments on TripAdvisor. Feedback like yours is very valuable to us and enables us toimprove the quality of hotels to better meet the needs of ourguests. Your kind understanding is highly appreciated and it is our sincere wish...More
We stay here for vacation. The hotel size is very impressive counting that it is deep inside the mountain. The structure itself is great. Rooms are roomy and there are different restaurants and free wifi. We were told that this placed is always super busy...More
I was impressed when I first walked in the hotel. I was wondering why people said it is Chinese standard good hotel. The lobby looks good and not that old.
When I walked into my room, I am happy with it too.
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 7 May 2017
Dear evawongbaby, Thank you for posting your review after staying at InterContinental Resort Jiuzhai Paradise. We appreciate your feedback as this is our best resource for improving guest services. We will continue to aim higher to create even better experiences for you in the future....More
Dont set your expectation too high. The hotel is c. 20+ kilometers from entrance of JZG National Park. Takes about 30 mins drive. Hotel offers a shuttle service that leaves at 830am from hotel at RMB49 pp. My family and I had a driver that...More
1 Thank Kim Z
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 25 April 2017
Dear Kim Z, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has...More