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InterContinental Resort Jiuzhai Paradise

1,177 reviews
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Traveller (714)
Room & Suite (104)
Dining (34)
Overview
  • Excellent46%
  • Very good40%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
Suites
4.0 Star Hotel
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Offers from InterContinental Resort Jiuzhai Paradise
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Name/address in local language
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Reviews (1,177)Write a Review
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All reviewsglass domebreakfast and dinner buffetspa poolnon spicyhuge poolhot potshuttle bussmall balconyancient citylobby loungenational parkhotpotbig hotelsichuan foodwater temperaturehotel guestswestern options
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11 - 15 of 235 reviews
Reviewed 21 May 2017 via mobile

We were at this hotel for two nights. I felt it was barely 4-star although it claimed to be 5 star. Weather was freezing cold then so we didn't have a chance to visit the spa pool. Breakfast was excellent and facilities in the hotel...More

Thank Nehemiah John J
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 23 May 2017

Dear Nehemiah John J, , Thank you for sharing your comments on TripAdvisor. Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. Once...More

Reviewed 19 May 2017

The hotel if very big. Good size rooms but a bit old, needs refurbishment. There is a huge pool and a spa. There are many other restaurants but we didn't eat in any except for the buffet breakfast which is not very good. I expected...More

Thank SMCMnl
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 24 May 2017

Dear SMCMnl, Thank you for sharing your comments on TripAdvisor. Feedback like yours is very valuable to us and enables us toimprove the quality of hotels to better meet the needs of ourguests. Your kind understanding is highly appreciated and it is our sincere wish...More

Reviewed 14 May 2017

We stay here for vacation. The hotel size is very impressive counting that it is deep inside the mountain. The structure itself is great. Rooms are roomy and there are different restaurants and free wifi. We were told that this placed is always super busy...More

Thank Run_ar0und
Reviewed 23 April 2017 via mobile

I was impressed when I first walked in the hotel. I was wondering why people said it is Chinese standard good hotel. The lobby looks good and not that old. When I walked into my room, I am happy with it too. But..... The bed...More

Thank EvaW0000
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 7 May 2017

Dear evawongbaby, Thank you for posting your review after staying at InterContinental Resort Jiuzhai Paradise. We appreciate your feedback as this is our best resource for improving guest services. We will continue to aim higher to create even better experiences for you in the future....More

Reviewed 16 April 2017 via mobile

Dont set your expectation too high. The hotel is c. 20+ kilometers from entrance of JZG National Park. Takes about 30 mins drive. Hotel offers a shuttle service that leaves at 830am from hotel at RMB49 pp. My family and I had a driver that...More

1  Thank Kim Z
Response from Lizzy F, Manager at InterContinental Resort Jiuzhai ParadiseResponded 25 April 2017

Dear Kim Z, Thank you for taking the time to share your feedback regarding your recent stay with us at InterContinental Resort Jiuzhai Paradise. We would like to take this opportunity to apologize for any inconvenience our service may have caused you. Your comments has...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Babysitting
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$265 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Jiuzhaigou County
#2 Luxury Hotel in Jiuzhaigou County
#5 Best Value Hotel in Jiuzhaigou County
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$265 - US$269 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Jiuzhaigou County
#2 Luxury Hotel in Jiuzhaigou County
#5 Best Value Hotel in Jiuzhaigou County
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (714)
Room & Suite (104)
Dining (34)
Pool & Beach (6)
Hotel & Grounds (602)
Bathroom (21)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Questions & Answers
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Michelleli8
6 March 2016|
AnswerShow all 3 answers
Response from Rich30328 | Reviewed this property |
Yes
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Votes
Room Tips
"pick the Rooms with Balcony that provides a mountain view as per attached photo"
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"higher floors have better view"
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"I would not recommend this hotel to anyone"
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"5-525 Suite, with a rollout bed was great for us and our 10 year old daughter."
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