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Doubletree Hotel Birmingham

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Doubletree Hotel Birmingham
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636 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree Hotel Birmingham
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Showing 633: English reviews
Eagleville, Pennsylvania
Reviewed 1 week ago

all of the staff were very nice and engaging. The rooms definitely could use some updating. WiFi was barely usable - only about 2Mbs. The $10 per day parking fee is reasonable. The best part of this hotel is it's location to UAB hospital. The breakfast is ever so slightly better than the free breakfast at the Hampton Inn, however...

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Helpful?
Thank Marc19002
japal331, Manager at Doubletree Hotel Birmingham, responded to this review

Dear Marc19002 Thank you so much for the review and I am truly sorry you found our hotel just average as that is not what we strive for. Our hotel will be undergoing a full renovation in the coming months and I can assure you that this will be spectacular. Please do come back and visit us again soon and...

Mobile, Alabama
Reviewed 1 week ago

Had to travel to Birmingham because my son was transferred to a critical care children's hospital. Chose this property because it was close by. Checked in with the night auditor and she was rude. Didn't pay attention to my preferences or give me arrival cookies. I was tired and worried about my child so I didn't make a issue. She...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank MrsCoker
Management response:

Thank you for taking the time to share your helpful comments. I would like to personally apologize for the challenges you faced during your stay. I assure you, your encounter is not in any way indicative of the high bar we set for ourselves, and we are sorry for letting you down. Your input is extremely important to us as...

Columbus, Ohio
Reviewed 2 weeks ago via mobile

We stayed at the Doubletree in Birmingham on our way to Destin, Florida. The hotel was older, but in a good location. I would say the hotel, staff and rooms were average. The bathrooms could use a good cleaning.

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Helpful?
Thank Jen S
japal331, Manager at Doubletree Hotel Birmingham, responded to this review

Thank you so much for the review and for being our guest. Our hotel will be undergoing a full renovation in the very near future and we are so excited about the changes we will be making. Please do come back and visit us again soon. Regards Jeffrey Palmer Assistant General Manager

Lynn Haven, Florida
Reviewed 2 weeks ago

Have stayed multiple times due to medical needs at UAB. Haven't been disappointed yet. Staff is always professional & respectful. Needs have always been met. Facility is clean and easily navigated. Internet is always working at good speed no matter what floor.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mary F
Management response:

It’s wonderful to have you with us, Mary! We thank you for your loyalty and appreciate the time you took to share your story with us. It’s great to know that you are always treated to first-class service and are consistently impressed with our amenities and property. We love hearing from you, and look forward to welcoming you back to...

Saint Louis, Missouri
Reviewed 2 weeks ago via mobile

The first thing I noticed when I entered my room was the bed. I thought perhaps the room wasn't cleaned yet because the bed was so disheveled. That was not the case. Any attention to detail was sadly missing. The desk chair was beyond shabby. I believe the hotel is about to be refurbished. But one would think that tidiness...

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1Thank eh4643
Management response:

Thank you for taking the time to provide feedback on your recent stay. We are disheartened to learn that you didn’t receive the service and attention you deserve. This is extremely disappointing as we try very hard to ensure a flawless experience for each guest and usually succeed. I have noted your comments and will investigate where we went wrong...

Pensacola, FL, United States
Reviewed 2 weeks ago

The Doubletree Hotel Birmingham-UAB is a wonderful oasis of calm. The rooms are updated, very clean, staff is kindly responsive, and room service is always delicious. Parking is so convenient. I stay for business but it is a good place just to get away to, as well.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank I7090XAbenjaminb
Management response:

Wow, what a compliment to be called an oasis of calm! We are thrilled to know that you had a phenomenal stay, and we appreciate the time you took to share your positive experience with us. We consider our hotel an urban retreat and we agree that our space is not only ideal for business meetings, but also perfect for...

Indianapolis, Indiana
Reviewed 2 weeks ago

Very nice to have a covered parking structure with the bad weather that was predicted. It was wonderful to park the car and be able to walk right onto your hotel floor. Ice on every floor was easy to obtain.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 863avisl
Management response:

Thank you so much for sharing your perspective. It’s great to know that your trip was a success and that our easy-to-access parking facility helped you stay dry and warm. It would be our pleasure to welcome you back to Doubletree by Hilton Birmingham again soon.

Elberta, United States
Reviewed 2 weeks ago

My husband had eye surgery and we stayed here for 2 nights. The staff was excellent, especially front desk. Very caring. I highly reccommend this hotel. We were only 5 minutes away and about 10 minutes to the nearest CVS.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank cindytD1689ME
Management response:

Hello Cindy, thank you so much for your recommendation and for writing to us about your recent stay! It was a joy to have you here and we loved reading your wonderful comments about our hardworking staff. We pride ourselves on our warm hospitality and truly appreciate your recognition. We all wish your husband a speedy recovery – and we...

Decatur, Alabama
Reviewed 3 weeks ago

A/C was so noisy that sleep was sporadic. Check in was awesome! Check out personnel did not care if our room was not up to par. Was more concerned about that the hotel would be having a remodel done later this year.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U1063PPelizabethk
Management response:

Thank you for taking the time to share your perspective. We greatly appreciate all feedback, positive and otherwise, as we are always on the lookout for ways to improve. I sincerely apologize for any disturbances you experienced, we take all concerns extremely seriously. In the future, please let us know right away if anything is amiss during your visit –...

Reviewed 4 weeks ago

I found the hotel to be very clean with easy access in and out. Our room was spacious, clean and well stocked. The staff was very hopeful and friendly. Had breakfast at the Double Tree restaurant buffet. The food was good with a good variety and good service.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Judith D
Management response:

Thanks so much for your review, Judith! I’m especially happy to know you were pleased with our well-maintained property and fully stocked guestrooms. We try to create the most comfortable and relaxing atmosphere for our guests so they can experience all the perks we have to offer. We loved having you stay with us at Doubletree by Hilton Birmingham, and...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Doubletree Hotel Birmingham

Address: 808 South 20th Street at 8th Avenue, Birmingham, AL 35205
Region: United States > Alabama > Birmingham
Price Range: €116 - €204 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree Hotel Birmingham 3.5*
Number of rooms: 298
Reservation Options:
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Also Known As:
Doubletree Birmingham
Birmingham Doubletree
Hotel Style:
#23 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Doubletree Hotel Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was located on the side of the hospital, so heard ambulances all night”
chlo_p723, 24 Apr 2017 | Read review
“The pool is located on the 2nd floor.”
sakincaid22, 22 Apr 2017 | Read review
“The rooms are accessible from the parking garage during the day, so if you are concerned about security, pick a high floor.”
suerob2017, 18 Apr 2017 | Read review
“We had a nice view of the city from our room. We faced 20th street.”
peachstt04, 4 Mar 2017 | Read review
“Top floors have great views of downtown”
kathi806, 9 Feb 2017 | Read review
5 of 5