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The Hotel Highland Downtown UAB

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The Hotel Highland Downtown UAB
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322 Reviews from our TripAdvisor Community

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There are newer reviews for The Hotel Highland Downtown UAB
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Showing 322: English reviews
York PA
Reviewed 23 December 2013

Checked in Dec 11 for a 7 day stay. Could not have asked for a better staff. Especially Crystal in the breakfast area. She went above and beyond her job description. Thank you so much for the grits & sausage gravy & biscuits they were delicious!! Thank you to everyone for the awesome service you all provided during our stay....

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Helpful?
Thank snowbrat49
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you for taking the time to write such a sweet review of the hotel! We certainly appreciate your taking the time and for the kind words! I will also pass along to Crystal, as she will be thrilled you mentioned her! We are looking forward to seeing you again in the very near future! Happy Holidays~ Renee

canton, MI
Reviewed 12 December 2013 via mobile

Checked in on a Sunday. Streets and parking lot void of cars; barely foot traffic on the street but apparently the hotel did not have 1 room with a king bed available!! Hotel staff was unaccommodating with my simple request, which came as a surprise after reading positive TA reviews on the hotel and its staff. I was quite disappointed...

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1Thank aries15
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you for you recent review of the hotel~ I am sorry that your request of a king bed was not met, however sometimes depending on how and what channel the prepaid reservations came across we are unable to make a change on some of those reservation. In making the reservation through the prepaid channel, was a king booked? We...

Lower Alabama (LA)
Reviewed 22 November 2013

I stayed in this hotel a few times several years ago when it was called the Pickwick Hotel. I loved the Five Points location & the easy convenience to the UAB Hospital facilities but thought the hotel's service was mediocre & the rooms were a bit worn. When I heard that the old Pickwick had been renovated and rebranded as...

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Thank Curb_jumpers
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you for taking the time to comment on our hotel! It surely isn't the Pickwick Hotel anymore! Though the Pickwick had it's charm, the Hotel Highland cannot even compare....thank you for noticing! Have an awesome week and Holiday! Thank you again! :)

McCalla
Reviewed 22 November 2013

Excellent service and the red-head at the bar is smokin' hot. What more could you ask for than a beautiful young lady serving well poured generous drinks who is also a veteran. Best bar in Birmingham! I will definitely be a repeat customer.

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1Thank southerngentleman5
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you for letting us know about your awesome experience in the HBar! I will certainly let our "super hot" red-headed bartender know of your comments!! Thank you again! Have a great Holiday! :)

Decatur, Georgia
Reviewed 19 November 2013

We stayed at the Highland on our trip for the Day of the Dead festival. The hotel itself is very nice. The room was clean. The staff were friendly and helpful. I was disappointed to find out that parking is an extra charge (in fairness we may not have read their website carefully enough). The included breakfast was not very...

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1Thank LazyBum
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for taking the time to review our hotel! We certainly appreciate the time and effort it takes to do such....so thank you!! Yes, the WOB can be a bit loud....of which we are in direct communication with them now over the noise ordinance law that is in effect for this area! On your next visit, please...

Chicago, Illinois
Reviewed 3 November 2013

Great little boutique hotel to stay in if you are in the Birmingham Area. Delicious restaurants right outside the door and the hotel has a continental breakfast. Nice staff, comfy beds. Staff were super helpful in giving directions, getting extras for the room, and with housekeeping. A hidden gem in 5 points.

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Helpful?
1Thank Oosch
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Oosch for taking the time to write such a nice review of our hotel.....as we certainly appreciate your thoughts and comments!! All the fabulous restaurants are just right outside our door...just steps away with some good eating, as you well know! We are looking forward to seeing you again in the very near future!! Thank you again!!

Birmingham, Alabama
Reviewed 26 October 2013 via mobile

Great place to stay in the middle of 5 points. Walk to all the restaurants & bars. Hotel staff was very personable & accommodating. A fun surprise was finding sticky notes in the room from the house keeper with nice welcome statements. A nice touch. So we left her thank you notes & dollars strategically places around the room.

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Thank Karen B
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Karen B for your awesome review of our hotel! And the housekeeper was so excited...thank you from her to you!! We certainly appreciate your taking the time to review the hotel, as we know how busy one can be! Thank you again, and please come and visit anytime!!

Heflin
Reviewed 6 October 2013

The pictures for this hotel are misleading. It was hard to find because of the trees growing ove the name of the hotel. It looked nothing like the picture displayed when I made the reservations. I choose it because it was close to the hospital and I was traveling with my 86 year old mother who was unable to walk...

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Thank jwilliams821
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you JWilliams821 for taking the time to let us know about your experience at our hotel. I do so apologize for not meeting your expectations and appreciate your comments~ I do hope you will stay with us again in the future. Thank you again and have a wonderful day

Montana, Usa
Reviewed 27 September 2013

I have stayed at the Hotel Highland a number of times and it is always a pleasure. The staff is terrific and they have great memories...many say hi to me by name, which is always nice after a long day of travel. The rooms are really nice - comfy beds, most are suites and have a separate living area and...

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Helpful?
Thank Kristine O
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you Kristine O for such an awesome review of our hotel! We are always so glad to see you! We are happy to make a wreary traveller feel safe, warm and welcomed! I will be passing your wonderful comments onto the staff, as they will be happy to hear~ Thank you again and we will see you in the...

Hollywood, Florida
Reviewed 23 September 2013

The hotel is part of Choice's Asend Collection. The hotel has unique furnishings, great service, clean super breakfast and is centered near many great restaurants. If you don't chose their Valet parking you are limited to parking on the street or public parking garage.

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Helpful?
Thank David D
HHDOS, General Manager at The Hotel Highland Downtown UAB, responded to this review

Thank you so much for taking the time to review our hotel! We certainly appreciate the very favorable comments....thanks!! Please come back and visit with us the next time you are in Birmingham!! Have a wonderful rest of your day and thank you again~ :) Renee

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
The Hotel Highland at Five Points South is located just minutes/blocks from UAB and right in the center of all the fabulous restaurants (including Highland Bar & Grill, Chez FonFon, Surin, Ocean, and Twenty Six, just to name a few) and entertainment venues! It is THE place to be while in Birmingham! Just minutes from the Birmingham Courthouse, BJCC, Kirklin Clinic, UAB Highlands and shopping areas! With 63 amazing rooms and suites, with affordable rates that include breakfast and WiFi...it is your "home away from home". Call today to book your reservation! ... more   less 

Additional Information about The Hotel Highland Downtown UAB

Address: 1023 20th Street South, Birmingham, AL 35205 (Formerly Hotel Highland at Five Points)
Region: United States > Alabama > Birmingham
Price Range: €112 - €166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Hotel Highland Downtown UAB 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Hotel Highland At 5 Points
Highland At Five Points Hotel
Hotel Style:
#16 Romantic Hotel in Birmingham
#20 Family Hotel in Birmingham
#26 Business Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Hotel Highland Downtown UAB staff and other travellers.
5 questions
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Pittsburgh, Pennsylvania
6 months ago
Hattiesburg, Mississippi
over a year ago
Bowling Green KY
over a year ago

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Questions? Get answers from The Hotel Highland Downtown UAB staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view”
 of 5 bubbles makme6032016, 7 Jul 2016 | Read review
“Ask for a room off the main street.”
  • Peeling picture frame in bathroom.
  • Air vent over the bed.
  • Shower/bathtub
 of 5 bubbles Lollywc, 6 Jul 2016 | Read review
“We had a high floor with a king suite with a great view!”
 of 5 bubbles cmwynn6089, 29 Jun 2016 | Read review
“Ask for a room on the top floor and not on the street side.”
 of 5 bubbles 683rickl, 28 Jun 2016 | Read review
“Corner suites are large and great views.”
 of 5 bubbles Davey257, 15 Jun 2016 | Read review
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