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Holiday Inn Birmingham Airport

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Holiday Inn Birmingham Airport
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359 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Columbus. Ohio
Reviewed 5 October 2016

Here's a list for starters: Our guest room: *toilet was not clean *hair in bathroom sink *carpet had burn holes the size of nickels *tub was dirty *tub took 10 minutes to drain after a shower *bedside lamp didn't work ... maintenance tried replacing bulb, then discovered the outlet did not work *ironing board so flimsy it tipped over twice;...

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Helpful?
Thank peebs777
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear peebs777, Thank you for writing a review about your recent stay with us. I certainly appreciate you taking the time to bring your concerns to our attention. We are always happy to provide a consistently clean, comfortable and courteous place for our guests. However, on this occasion, we apologize if the condition of the rooms, meeting facilities, and restrooms...

Reviewed 4 October 2016 via mobile

We needed a bed when our flight was cancelled. The hotel staff are the nicest you could ever meet. I can't say enough good things about them from the shuttle driver to the breakfast ladies, and desk clerks. The room was clean, but... It's very dated and worse for wear. It was noisy, like a drag strip outside the window...

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Helpful?
Thank Fantafelix
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear Fantafelix, It is great to know that you were able to appreciate the service provided by our staff. However, I was concerned to see that you were not impressed with the general condition of our room. I would like to apologize for any inconvenience this issue may have caused you during your stay. Rest assured, your comments will be...

TX
Reviewed 4 October 2016

We were booked for one night which I prepaid and lost my money because after seeing how filthy this property was I checked in and literally checked out within the hour. Also because of all the dust/filth I was forced to take my Mother to the hospital because of a severe asthma attack. No where on the website did it...

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Helpful?
Thank clintswife
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear clintswife, Thank you for leaving a candid review about our hotel on TripAdvisor. We value each feedback as this will allow us to identify the areas that may benefit from our additional attention. Rest assured that the cleanliness of our rooms and our property, in general, has always been our main priority and it is disheartening to learn that...

Savannah, Georgia
Reviewed 28 September 2016

I came because there was a professional development seminar here. What were they thinking? I'll definitely raise the issue with the pds people. The hotel itself is half under construction from remodeling work, but the main problem is the sketchy area. Is every airport located in the slums? This one is. There are the proverbial police sirens every few minutes,...

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Helpful?
Thank David B
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear David B, Thank you so much for your review of our hotel. We are sorry to hear for the challenges you had in getting to our hotel and if you are not satisfied with our location. We also apologize for any inconvenience you have experienced with the on-going renovation of our facility. Your feedback is very important to us...

Nottingham, United Kingdom
Reviewed 25 September 2016

room = 3*, road noise and car park was bad and continuous,neither the bed or the pillows were not very comfy.There was a fair standard of cleanliness. The quality of food and service in the restaurant were very poor. The second evening ate in the bar which was a great improvement on both food and service. Breakfast was good. It...

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Helpful?
Thank 136Jean
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear 136Jean, Thank you for choosing us and for leaving a review. I am happy that you enjoyed breakfast. However, it is regrettable that the level of noise and the restaurant services negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience these may have caused you. I have forwarded your feedback to our hotel management to...

Northampton, United Kingdom
Reviewed 22 September 2016

Very impressed with the help I received in organising this event. At every stage of booking, staff were on hand to assist. Hotel facilities were very good and further assistance with a taxi was much appreciated. The hotel could benefit from more parking spaces as given it's location, it is very popular. Many thanks. M Luke - CCEP

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Helpful?
Thank MaureenLuke
Rochester, New York
Reviewed 19 September 2016

This hotel was recommended by airport courtesy desk. I took the airport shuttle late at night, so unfortunately was stuck there.. Hotel is old and dirty with stained carpeting, patched holes in walls, heavy odor of air freshener. Luckily did not see the cockroaches spotted by other reviewers. Did not have hot water- left without a shower and was glad...

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Helpful?
Thank flaviation
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear flaviation, Thank you so much for your review of our hotel. Please accept our deepest apology for the experience you had with the room you received, especially the cleanliness and the unusual smell. We also apologize that there is no hot water. Your feedback is very important to us as this continually helps us improve the facilities and guest...

Carlisle, Massachusetts
Reviewed 14 September 2016 via mobile

Stayed here for one night while on business, as I was arriving late to the Birmingham Airport and the Holiday Inn was nearby. On the plus side, hotel personnel were very, very nice. On the negative side, the facility is old and dirty. The final straw for me was when I saw a cockroach crawling across my bed. It was...

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Helpful?
Thank John B
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear bishopje, Thank you for your recent stay with us and reviewing our property. We are please to know you liked the friendliness of our staff. On the other hand, we are sorry you were not satisfied with the room you received, especially with its cleanliness. We are also sorry that the condition of our hotel fell short of your...

Hartselle, Alabama
Reviewed 13 September 2016 via mobile

They are currently going through a remodel, aside from that, the bar staff was nice, the front desk people were nice & the rooms were clean!!! I would definitely stay there again, once the remodel is complete it'll be business as usual.

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Thank Patrick C
Ashland, Kentucky
Reviewed 10 September 2016 via mobile

We booked late at night on a hotwire hot rate...when we arrived we checked in the first thing I noticed was it was under renovation and a big sign that said breakfast buffet $9.50 per person. We checked in and parked the car and on the way in my wife killed the biggest cock roach Ive ever seen... The room...

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Helpful?
1Thank jkidd9302
IHGService, Guest Relations Manager at Holiday Inn Birmingham Airport, responded to this review

Dear jkidd9302, Thank you for staying and for leaving a review. We really regret that the condition of the hotel/ room negatively affected your stay. Please accept our sincerest apologies for any inconvenience this may have caused you. Rest assured that your comments have been noted and forwarded to our management team to avoid the same incident in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The spectacular Holiday Inn Birmingham Airport Hotel is known for the highest in quality service and accommodations. Located just 1 mile from the Birmingham International Airport, just off I-20/I-59 and I-459. We are consistently top rated nationally in overall guest satisfaction. This hotel offers a smoke- and pet-free environment with beautifully appointed guest rooms and suites. Offering meeting rooms able to accommodate up to 200 people. Our hotel features complimentary airport shuttle service, complimentary Wi-Fi, 24-hour state-of-the-art fitness facility. Stay and Fly Packages are available. The Holiday Inn Birmingham Airport Hotel is close to the history that makes Birmingham unique. Whether you are visiting Birmingham on business or pleasure, you ll find our hotel staff is here to accommodate all of your needs. We are centrally located, placing our hotel minutes from downtown and convenient to many attractions and business locations, such as Barber Motor Sports, Talladega Super Speedway, Civil Rights Museum, 16th Street Baptist Church, Birmingham-Jefferson Convention Complex, University of Alabama at Birmingham, Alabama Adventure Theme Park, Splash Beach Water Park and Five Points South Entertainment District. The Holiday Inn Birmingham Airport offers exceptional service and accommodations you have come to expect and deserve. ... more   less 

Additional Information about Holiday Inn Birmingham Airport

Address: 5000 Richard Arrington Blvd, Birmingham, AL 35212
Region: United States > Alabama > Birmingham
Price Range: €96 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Birmingham Airport 3*
Number of rooms: 226
Reservation Options:
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Also Known As:
Holiday Inn Birmingham Airport Hotel Birmingham
Birmingham Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Birmingham Airport staff and other travellers.
4 questions
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Sterling Heights, Michigan
over a year ago
Sterling Heights, Michigan
over a year ago

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Questions? Get answers from Holiday Inn Birmingham Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try another hotel”
 of 5 bubbles money4mice, 14 Mar 2017 | Read review
“Does not matter what class of room you book. They will move you to what ever. The rooms are dirty.”
 of 5 bubbles Nick1730, 17 Nov 2016 | Read review
“Do not get a room on the freeway side if noise bothers you.”
 of 5 bubbles charlesjt, 4 Nov 2016 | Read review
“Choose another hotel...to sleep in, to meet in”
 of 5 bubbles peebs777, 5 Oct 2016 | Read review
“no stay somewhere else! lots of airport noise on the other side!”
 of 5 bubbles 136Jean, 24 Sep 2016 | Read review
5 of 5