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Stayed last night... "evening reception" used the cheapest plastic jugs of alcohol and put out chips and some sort of unlabeled dip? Carpets could use replacing, room was pretty dark and dated. Had a 2 bedroom 2 bath suite. Both showers and both sinks did...More
Once again embassy suites exceeded our expectations and the downtown Birmingham is the best in my experience.
First the employees couldn't be nicer, all of them. Friendly and helpful.
Next, there are 2 very comfortable rooms so if someone can't sleep, they can go in...More
1 Thank Mike G
Response from Fred D, General Manager at Embassy Suites by Hilton BirminghamResponded 18 September 2017
Thank you for the 5 star rating, Mike G! We have shared your review with our team and thanked them for exceeding your expectations in service and comfort! I am happy you were able to enjoy all of the extra amenities we offer and appreciate...More
Management is NOT on duty at this Embassy Suites. We should have never checked in when we found the lobby littered with trash when we arrived. The same empty glasses and dirty plates were still sitting on a table at the entrance at 8 O'Clock...More
Very busy hotel with excellent staff and 5 Star restaurant(Ruth Chris). Front desk staff immediately greets you with the best of hospitality and willingness to provide excellent customer service experience. Overall appearance of the hotel is acceptable, pleasant and calming. Obtaining a luggage cart can...More
I had outpatient surgery and needed a hotel where I was close to UAB. This was an outstanding hotel and everything was streamline and excellent. Anything I needed I received. My family member obtained a wheelchair for when I returned from my surgery and everyone...More
Review collected in partnership with Embassy Suites Hotels
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US$116 - US$196 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#27 Business Hotel in Birmingham
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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I think you meant 2 drink maximum during the happy hour at night. We had no problems with getting drinks at the reception and the bartender was one of the few people at this hotel that actually earned her paycheck!