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The Westin Birmingham

463 reviews
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Traveller (86)
Room & Suite (169)
Pool & Beach (39)
Overview
  • Excellent55%
  • Very good26%
  • Average11%
  • Poor4%
  • Terrible4%
Travellers talk about
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
Offers from The Westin Birmingham
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (463)Write a Review
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51 - 55 of 461 reviews
Reviewed 13 March 2017

I was there a week on business and I expected a bit more with it being a Westin. I found the housekeeping to be average and the breakfast buffet was very average. Items were not replenished, service was not the best. I found restaurant attention...More

Thank Craig G
Response from heswithstarwood, Manager at The Westin BirminghamResponded 14 March 2017

Craig G, I am sorry that we fell short of your expectations during your stay. I will forward your comments to our housekeeping manager and to our restaurant manager. We pride ourselves to take care of every guest, and we hope that you will return...More

Reviewed 6 March 2017 via mobile

My husband & I stayed here over the weekend for a concert; the location was perfect!! Walking distance to several restaurants without the hassle of traffic for out if towners. The staff is super friendly; especially Cassie!!! She went above and beyond to make sure...More

Thank Mereisha
Response from heswithstarwood, Director of Operations at The Westin BirminghamResponded 9 March 2017

Hello Mereisha, Thank you for your kind words about my staff and Cassie. I will be sure to pass them on. We look forward to seeing you stay at your new favorite hot spot! Be Well, Jose Pereira Dir. of Ops

Reviewed 28 February 2017

We (me, husband and son) stayed in this hotel because we were going to a concert at the Legacy arena. It is a perfect place to stay if you are attending an event at the arena. There is valet parking for $22 a day or...More

1  Thank ligby
Response from heswithstarwood, Director of Operations at The Westin BirminghamResponded 1 March 2017

Hello ligby, Thank you for sharing your feedback about your recent stay with us. We look forward to having your family stay with us again soon. Be Well, Jose Pereira Dir. of Ops

Reviewed 20 February 2017 via mobile

The Westin was a very nice hotel. Great and helpful staff. Great location next to the BJCC and restaurants. I'm giving it one star because they don't offer free wifi. The room was close to $300 dollars and parking wasn't included. So another $22 for...More

4  Thank jmac5300
Response from heswithstarwood, Manager at The Westin BirminghamResponded 22 February 2017

Hello, jmac5300, Thank you for your feedback. The staff works very hard to take care of our guests, we appreciate your praise for their service. Unfortunately, parking is provided by the parking deck behind the hotel and is not owned or operated by the hotel....More

Reviewed 19 February 2017 via mobile

We made reservations on the phone for a one night stay traveling through Birmingham. We were hauling a boat & asked if there was parking and were assured we would be accommodated & a shuttle service would pick us up from the bus parking lot....More

2  Thank TanyaOklahoma
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Pool
Hotel Amenities
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Outdoor pool
Hot Tub
Details
Price range
US$210 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Birmingham
#11 Romantic Hotel in Birmingham
#12 Family Hotel in Birmingham
#13 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$210 - US$373 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Birmingham
#11 Romantic Hotel in Birmingham
#12 Family Hotel in Birmingham
#13 Business Hotel in Birmingham
Room types
Suites, Non-Smoking Rooms
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Traveller (86)
Room & Suite (169)
Pool & Beach (39)
Dining (25)
Amenities (42)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
TISAKNOWSBEST
9 May 2017|
AnswerShow all 2 answers
Response from heswithstarwood | Property representative |
Hello TISAKNOWS, We do not have a concierge/club level lounge, at this hotel. However, the Sheraton, which is located next to the Westin, does have a Club Lounge that offers light breakfast and reception food in the evening... More
1
Vote
hsbvim
21 November 2016|
Answer
Response from womck987 | Property representative |
The Deluxe rooms will either face uptown or will be on the higher floors overlooking downtown.
0
Votes
landon5158
11 September 2016|
AnswerShow all 2 answers
Response from NWA007 | Reviewed this property |
There are ways to get from the Westin to the Sheraton and then to the BJCC via ways without having to go outside.
0
Votes
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123
Room Tips
"Get the SPG upgrade"
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"We had a top floor corner room"
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"Stay away from this hotel."
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"Lot's of restaurants in the complex."
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