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The Westin Birmingham

Booking.comUS$203*
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Certificate of Excellence
GreenLeadersSilver level
14/05/2017 15/05/2017
1 room 2 adults 0 children
US$241*
US$203*
US$241*
US$203*
US$241*
US$204*
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The Westin Birmingham
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426 Reviews from our TripAdvisor Community

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There are newer reviews for The Westin Birmingham
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Showing 424: English reviews
haleyville
Reviewed 4 weeks ago

I have stayed here many times and always enjoy my stay. This time NOT. It started about 2 in the morning, people running in the halls, doors slamming, screaming. Called downstairs, they sent someone up because they put a note under my door. That lasted about 15 minutes and it started again. I finally got up. Upon checking out I...

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Helpful?
Thank odieb5
jose9699, Manager at The Westin Birmingham, responded to this review

Odieb5, We are sorry that the youth group staying in the hotel caused a less than positive experience. We always try to have them confined to one area, but sometimes there a few rooms that end up outside their area. We would love for you to come back and enjoy a much better experience. Jose' Pereira Director of Operations

Memphis, Tennessee
Reviewed 20 March 2017

Pretty women of ALPHA KAPPA ALPHA Sorority Inc. Came in full force at the Westin Birmingham and I must say me and my group were quite impressed with The Westin Birmingham. Although we had to wait because only a small variety rooms were ready at after 12, that all went away when we met the manager on duty Mr. Brian...

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Helpful?
Thank awatkins230
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello awatkins230, Thank you so much for your kind words about my staff. I will be sure to pass your comments over to them. We look forward to having the pretty women of ALPHA KAPPA ALPHA Sorority Inc. visit our hotel again soon. Be Well, Jose Pereira Dir. of Ops

Indianapolis, Indiana
Reviewed 16 March 2017 via mobile

I was here as part of a large group with a company that regularly books 100 people at a time at the hotel. Check in was easy as room was pre paid and despite arriving with 12 or so others I was in my room 10 minutes after arriving. The room was fine, nothing fancy but serviceable in an anonymous...

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Helpful?
Thank distantecho
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello distantecho, Thank you for sharing your thoughts with us. I am sad to hear that we did not meet your expectations during your time here. We pride ourselves on exceeding each of our guest needs during their stay. We hope you decided to give us another try so we may have the chance to regain your confidence in our...

London, United Kingdom
Reviewed 13 March 2017

I was there a week on business and I expected a bit more with it being a Westin. I found the housekeeping to be average and the breakfast buffet was very average. Items were not replenished, service was not the best. I found restaurant attention was not good. Location wise it was fine being close to downtown and easy to...

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Helpful?
Thank Craig G
heswithstarwood, Manager at The Westin Birmingham, responded to this review

Craig G, I am sorry that we fell short of your expectations during your stay. I will forward your comments to our housekeeping manager and to our restaurant manager. We pride ourselves to take care of every guest, and we hope that you will return and enjoy a better experience. Be Well, Jose' Pereira Director of Operations

Auburn, Alabama
Reviewed 6 March 2017 via mobile

My husband & I stayed here over the weekend for a concert; the location was perfect!! Walking distance to several restaurants without the hassle of traffic for out if towners. The staff is super friendly; especially Cassie!!! She went above and beyond to make sure our 1st time staying at the Westin was pleasurable. We usually stay at the Sheraton...

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Helpful?
Thank Mereisha
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello Mereisha, Thank you for your kind words about my staff and Cassie. I will be sure to pass them on. We look forward to seeing you stay at your new favorite hot spot! Be Well, Jose Pereira Dir. of Ops

Athens, Georgia
Reviewed 28 February 2017

We (me, husband and son) stayed in this hotel because we were going to a concert at the Legacy arena. It is a perfect place to stay if you are attending an event at the arena. There is valet parking for $22 a day or self parking for $15. We valet parked because it was easy. Check in was fast,...

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Helpful?
1Thank ligby
heswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello ligby, Thank you for sharing your feedback about your recent stay with us. We look forward to having your family stay with us again soon. Be Well, Jose Pereira Dir. of Ops

Alabama
Reviewed 20 February 2017 via mobile

The Westin was a very nice hotel. Great and helpful staff. Great location next to the BJCC and restaurants. I'm giving it one star because they don't offer free wifi. The room was close to $300 dollars and parking wasn't included. So another $22 for valet or $10 for self parking. One would think that wifi would be free. Negative....

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Helpful?
3Thank jmac5300
heswithstarwood, Manager at The Westin Birmingham, responded to this review

Hello, jmac5300, Thank you for your feedback. The staff works very hard to take care of our guests, we appreciate your praise for their service. Unfortunately, parking is provided by the parking deck behind the hotel and is not owned or operated by the hotel. On the WIFI front, if you book through the SPG site or Westin site, it...

oklahoma
Reviewed 19 February 2017 via mobile

We made reservations on the phone for a one night stay traveling through Birmingham. We were hauling a boat & asked if there was parking and were assured we would be accommodated & a shuttle service would pick us up from the bus parking lot. The shuttle never showed up, even after two phone calls to the front desk. My...

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2Thank TanyaOklahoma
Collinsville, Mississippi
Reviewed 13 February 2017

My husband and I stayed for the Mercedes marathon. Perfect location for the race...walking distance to the start/finish. Several nice restaurants just steps from the hotel as well as one in the hotel. Starting with valet--nice gentleman who explained our options for parking. Then front desk person was helpful with checkin and also helped me finish my Starwood Hotel card...

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Helpful?
Thank WAREAGLE92
sheswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello WAREAGLE92, Thank you for sharing. We look forward to seeing you at the next Mercedes Marathon or sooner. Be Well, Jose Pereira Dir. of Ops

Baton Rouge, Louisiana
Reviewed 13 February 2017 via mobile

First stay in downtown Birmingham. Glad I chose the Westin. Modern property. Centrally located next to Convention Center. Choice of 7 restaurants. Dined at the Todd English Pub. Lively crowd and live music. Good selection from the menu. Innovative dishes plus fresh seafood. Large well appointed room. Free airport shuttle. Very pleased with hotel and staff.

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Helpful?
Thank Donald C
sheswithstarwood, Director of Operations at The Westin Birmingham, responded to this review

Hello Donald C, I am happy to hear you chose us too! We look forward to having you stay with us again soon. Thanks for your review. Be Well, Jose Pereira Dir. of Ops

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Westin Birmingham opens in January 2013. Our hotel is located in The Marketplace, an upscale dining and entertainment complex and is nearby several popular downtown destinations. ... more   less 

Additional Information about The Westin Birmingham

Address: 2221 Richard Arrington Jr Blvd N, Birmingham, AL 35203-1103
Region: United States > Alabama > Birmingham
Price Range: €189 - €327 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Birmingham 4*
Number of rooms: 294
Reservation Options:
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Hotel Style:
#1 Green Hotel in Birmingham
#11 Romantic Hotel in Birmingham
#13 Business Hotel in Birmingham
#16 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Birmingham staff and other travellers.
7 questions
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Questions? Get answers from The Westin Birmingham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Location was pretty good”
Mumtaz400, 1 Apr 2017 | Read review
“Review entire posting before booking, you need to know what you are getting.”
812841, 23 Jan 2017 | Read review
“All rooms are nice with a view of the Uptown area”
onewestwood, 6 Jan 2017 | Read review
“Corner rooms are spacious and offer good view of the surroundings to scope the Uptown area.”
Bullzfanzclan, 4 Jan 2017 | Read review
“There is live music in the dining room on some nights. I was on 2nd floor right over that and could hear it very well- too well.”
SunDogandCompany, 19 Nov 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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