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All reviewsthe todd english puboctane coffeeconvention centerrain showerfront deskentertainment districtroom servicelobby barrooftop poolnice hotelrestaurants and barsself parkinghotel guestsbusiness hotelguest roomscheck in was a breezeparking deck
Simply the best. Valet, Front desk, maid service, Restuarant my gosh nothing could be asked they did not take care of. Had Sunday morning brunch and everything was set up and nothing was missing. Great place good service gracious employees.
Thank R R
Response from heswithstarwood, Manager at The Westin BirminghamResponded 22 February 2018
Thank you so much for your wonderful comments. This is what motivates all of us even more, when we read such nice reviews. Thank you, for your review, and we sure hope to see you again!
Director of Operations
Located in the heart of uptown . there are many places you can choose to eat or drink the staff here were very friendly and helpful , rooms were very clean and they have a free shuttle to the airport which makes things very nice
We stayed here for a girl’s weekend. The location is great, especially if you are going to an event at the BJCC. It is adjacent to Uptown, with several restaurants, but if you don’t want to go to those, you can walk under the interstate...More
I was here for a few days in January for work and it was a clean, friendly place with the standard amenities you'd require. It was centrally located so I walked around Birmingham easily from the hotel, and their fitness room had everything I needed....More
Response from heswithstarwood, Manager at The Westin BirminghamResponded 5 February 2018
Thank you so much for sharing your positive experience with us. It is our goal, day in and day out, to provide great service and to create an environment where guests feel safe and taken care of.
We hope to see you again,...More
Hotel and breakfast are OK. But if you need to reach somebody to have the bill changed, nobody is responding unless you call the manager on duty, who then handled the issue nicely.
Beware of having packages send to you. This Hotel charges $7.50 per...More
Response from heswithstarwood, Manager at The Westin BirminghamResponded 17 January 2018
Thank you, for your feedback. We apologize that it took several attempts to rectify your bill. We are glad that the manager you talked to was able to handle the issue to your satisfaction. Unfortunately, the package handling fees are not included in...More
Response from heswithstarwood | Property representative |
We do not have a concierge/club level lounge, at this hotel. However, the Sheraton, which is located next to the Westin, does have a Club Lounge that offers light breakfast and reception food in the evening... More
We do not have a concierge/club level lounge, at this hotel. However, the Sheraton, which is located next to the Westin, does have a Club Lounge that offers light breakfast and reception food in the evening, for those that book a Club Level room. Hope this answers your question.