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Hilton Garden Inn Birmingham / Lakeshore Drive

454 reviews
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Traveller (13)
Room & Suite (19)
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Overview
  • Excellent56%
  • Very good23%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“breakfast staff”(11 reviews)
“great hotel”(21 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Hilton Garden Inn Birmingham / Lakeshore Drive
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (454)Write a Review
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All reviewsbreakfast staffgreat hotelrecommend this hotelroom was cleangreat stayrestaurant staffstay there againfront desk staffconvenient locationhot tubstaff was friendlyeasy accessindoor poolfitness centerbusiness triphgilobby
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1 - 5 of 452 reviews
Reviewed 1 week ago

One of the best me and my family has stayed in. I would highly recommend this hotel to others. If the girl at the front desk name is Khrystonae I hope she don't make you as uncomfortable as she did me and my boyfriend. Overall...More

Review collected in partnership with Hilton Garden Inn
Thank michealh594
Hotel's Favourite
Reviewed 28 November 2017

The location was awesome and the staff was excellent. They offered this lemon oatmeal cookies wow. Every morning there were hot coffee waiting and every evening was a fresh batch of fruit water. Great hotel and location.

Review collected in partnership with Hilton Garden Inn
Thank TinadD_13
Response from Brent L, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 4 January 2018

We try our best to take care of our guests. These little things can make big impressions. I am pleased to know you enjoyed you stay. Safe travels, we look forward to welcoming you back.

Reviewed 2 weeks ago

Very disappointed in this hotel due to maintenance issues not taken care of properly during stay and quality of food offered. A healthier menu for the guest would be a great choice for those who travel for a living.

Review collected in partnership with Hilton Garden Inn
Thank sondraw880
Reviewed 3 weeks ago

We were in an accessible room with a very low toilet. Couldn’t adjust thermostat in room and had to call maintenance. He fixed that but couldn’t adjust the desk chair. Dinner there took 45 minutes to prepare and was very mediocre. Need I go on?

Thank Pamela C
Reviewed 6 January 2018

Everything was 1st rate. Efficient check-in, clean room and facilities. Location is very convenient to the Birmingham area. Staff seemed to be very well trained and doing their jobs well. TV has only a limited number of cable channels.

Review collected in partnership with Hilton Garden Inn
Thank wendellb2018
Response from Brent L, General Manager at Hilton Garden Inn Birmingham / Lakeshore DriveResponded 7 January 2018

Thank you for the kind words. We love to read that you were happy with all aspects of your experience. Please know you will always have a home away from home, here in Birmingham.

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Room Service
Bar/Lounge
Restaurant
Hotel Amenities
Business Centre with Internet Access
Free Parking
Meeting Rooms
Room Service
Laundry Service
Self-Serve Laundry
Dry Cleaning
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Restaurant
Hot Tub
Golf course
Tennis Court
Indoor pool
Details
Price range
US$115 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$115 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
Room types
Non-Smoking Rooms, Family Rooms, Suites
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Traveller (13)
Room & Suite (19)
Dining (4)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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MrsDodge1
14 July 2017|
AnswerShow all 4 answers
Response from David C | Property representative |
$25 per day is authorized to the credit card on file over and above the room and tax. This is to cover all incidentals such as movies, telephone calls, meals, etc.
0
Votes
Room Tips
"Pick a room somewhere else..."
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"Rooms on the fourth floor was easy to get to."
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"#409 has a bathroom door that sticks."
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"I stayed on the 2nd, 3rd and 6th floors. All were quiet."
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