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Hilton Garden Inn Birmingham / Lakeshore Drive

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Hilton Garden Inn Birmingham \/ Lakeshore Drive
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401 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Start your review of Hilton Garden Inn Birmingham / Lakeshore Drive
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Reviewed yesterday NEWvia mobile

The thermostat in our room apparently stuck on 76 degrees. I really prefer 68 but could handle 72. We called the front desk and the lady said she would find someone. An hour later I called back and was told she couldn't get a response from the on-call maintenance person (it was Sunday night). I asked if I could at...

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Helpful?
Thank Dean S
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

Thank You for my wonderful past stays and my current one still ongoing. This Hilton Garden Inn is great and I highly recommend. I travel for a living, so I know what I'm talking about. Whether for work or golf on the RTJ golf trail, STAY HERE. Daphne in the sales dept. will help you with a longer stay. Cherlyn...

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Helpful?
Thank zman0118
About Hotel's Favourite Review
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your very kind words. It is our pleasure to serve you!!

Prattville, United States
Reviewed 3 days ago NEW

This is a great hotel to host business events. The service was great, the front desk receptionist was very friendly, ensure that my stay would be the best. The food in the bar area was prepared fresh to order and task very good. I didn't have to leave to hotel for eating.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank jimmymL9210IC
Plano, Texas
Reviewed 1 week ago via mobile

Had booked a room, selected our room and checked in online. When we arrived they had given our room to someone else and had a completely different room for us that was not what we wanted or had asked for. This was not right and they did not seem to care. We will not be using this hotel again. What...

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Helpful?
Thank carolm1819
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your response. It is our number one priority to provide an excellent guest experience for every guest. When a guest shares a concern, we take this very serious. I would like to further investigate your concerns so that I might find out where we dropped the ball. At your earliest convienence, please contact me at (205) 314-0274,...

Calistoga, California
Reviewed 2 weeks ago

Great location for accessing points of interest around Birmingham. Newer location and felt very fresh. Bright and airy lobby with great service. I have stayed here four times and plan to keep coming back.

Review collected in partnership with Hilton Garden Inn
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1Thank michaelfV2000SR
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your kind words!! We look foward to seeing you again soon!!

Georgia Coast, Georgia
Reviewed 2 weeks ago

We stayed in the one bedroom suite. It was super spacious and clean. It had a separate tub and shower in the large bathroom as well as a half bath. Check in was easy with knowledgeable and friendly staff.

Review collected in partnership with Hilton Garden Inn
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Thank kevindS2005ZL
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

We are glad you enjoyed your stay!!

Atlanta, Georgia
Reviewed 2 weeks ago

Wonderfully nice staff. Clean, comfortable room I've come to expect from Hilton Garden Inn. Nice location for Birmingham especially if you are going to the Homewood area or Samfor University. Will definitely stay here again.

Review collected in partnership with Hilton Garden Inn
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Thank travelbug13608
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you and we hope to see you again soon!!

Alpharetta, United States
Reviewed 3 weeks ago

After paying what we paid for ONE DAY, we got to our room and decided to turn up the temperature because it was freezing cold. Somehow, there wasn't a switch from Cool to Heat, but the higher the temp causes the heat to come on. A PLUME of dust kicked out of the AC/Heat machine, and I then noticed it...

Review collected in partnership with Hilton Garden Inn
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2Thank tiffanymH843BP
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Good Morning, Thank you for contacting us regarding your stay. We are highly rated for our service by our guests. This is because we make it our mission to provide an excellent guest experience for every guest, every time. When we fall short of this goal, we listen and fully investigate all guest concerns to find out where the break...

Auburn, United States
Reviewed 21 March 2017

Decent hotel. Not worth the high rate though. Website was misleading...breakfast IS NOT complimentary and the fitness/pool area is small and needs updating. The rooms were clean but not the best beds. One of the beds made horrible noises every time you moved or switched positions.

Review collected in partnership with Hilton Garden Inn
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1Thank jermellec
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for contacting us regarding your stay recently. We always strive to provide an excellent guest experience for every guest, every time. I apologize that we did not meet this standard with your stay. We always review every guest issue, and fully investigate to see what occur so we know how to provide excellent service. We reviewed the Hilton.com...

Nashville, Tennessee
Reviewed 20 March 2017

I like to stay at Garden Inns. They seem to be a step above Hampton Inns and Fairfield. Parking was easy (I have a BIG pickup). Good coffee in the lobby in the morning. Better than average breakfast with cooked to order eggs. Room was clean. I'd stay there again.

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Thank Tedkid
David C, General Manager at Hilton Garden Inn Birmingham / Lakeshore Drive, responded to this review

Thank you for your kind words. We hope to see you again soon!!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Garden Inn Lakeshore Drive/Birmingham hotel is located in the Wildwood, Alabama area off Lakeshore Drive, twelve miles from the Alabama Birmingham International Airport. Downtown Birmingham, the Art Museum and Civil Rights Museum are nearby the Hilton Garden Inn Birmingham/Lakeshore Drive hotel. The Oxmoor Golf Course, designed by Robert Trent Jones, is close by this Hilton Garden Inn hotel. Deluxe accommodations, friendly service and a relaxed Alabama style atmosphere await our Hilton Garden Inn Birmingham, AL hotel guests. Certain to please the busy executive or leisure Alabama traveler are our array of special amenities including complimentary high-speed internet access, in-room hospitality center with a microwave, refrigerator and Keurig coffeemaker, two dual line phones with voicemail and data ports, large work desk, ergonomic chairs, On Command(R) video and games, complimentary HBO, complimentary USA Today each weekday morning, indoor swimming pool, whirlpool, fitness center and a 24-hour complimentary business center. The Hilton Garden Inn Birmingham, Alabama hotel offers 1,200 square feet of meeting space as well as catering services. The Garden Grille and Bar Restaurant serves freshly prepared breakfasts. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. Come enjoy Alabama hospitality and exceptional service at the Hilton Garden Inn's hotel in Birmingham, Alabama. ***** Everything. Right where you need it. ***** ... more   less 

Additional Information about Hilton Garden Inn Birmingham / Lakeshore Drive

Address: 520 Wildwood Cir N, Birmingham, AL 35209-7212
Region: United States > Alabama > Birmingham
Price Range: €94 - €191 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham / Lakeshore Drive 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Hilton Garden Inn Birmingham / Lakeshore Drive Hotel Birmingham
Hilton Garden Inn Homewood
Hilton Homewood
Homewood Hilton
Hotel Style:
#10 Family Hotel in Birmingham
#15 Romantic Hotel in Birmingham
#16 Business Hotel in Birmingham
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Birmingham / Lakeshore Drive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed on the 2nd, 3rd and 6th floors. All were quiet.”
zman0118, 21 Apr 2017 | Read review
“1 bedroom suite was plenty of room for 4 people and a baby crib”
fryman10, 11 Mar 2016 | Read review
“book online ahead of time”
Bobango, 6 Jan 2016 | Read review
“Just tell the staff your needs and they are more than happy to try to help!”
paulmP6042VP, 24 Nov 2015 | Read review
“Clean, comfortable rooms-courteous, professional staff”
PatiS521, 25 Sep 2015 | Read review
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