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Candlewood Suites Birmingham/Homewood

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60 Reviews from our TripAdvisor Community

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Showing 60: English reviews
Saint Augustine, Florida
Reviewed 3 weeks ago via mobile

Per "Regional manager, Nisha Patel, this filter lodged in the water tank if the coffee maker in my room for 2 days before I noticed nor this black and on 2 of 4 sides of the window six inches from the bed have anything to do with the fact I have been diagnosed with community acquired pneumonia, bronchitis and another...

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Helpful?
Thank AMcKinney7571
IHGService, Guest Relations Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Dear AMcKinney7571, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. I am sorry to hear the inconvenience caused by the coffee make and window layout. We have sent you a...

Dallas, Texas
Reviewed 9 October 2016

when i walked into the hotel it smelled clean even though it is pet friendly. the rooms were great the stay was awesome and very helpful. they have a place to get snacks at a reasonable price. i cant say enough about the hotel it was great for me and i would bring my family here also.

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Helpful?
Thank samthegreat123
Memphis, Tennessee
Reviewed 9 October 2016

We were in Birmingham for a quick weekend trip and decided on Candlewood because of positive experiences in the past. Glad we made the decision because this one was equally as pleasant an experience. The front desk was polite and pleasant upon check in. The room was clean and spacious and the beds were comfortable. The room cools quickly to...

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Helpful?
Thank Steven R
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Steven, We enjoyed your stay with us! Our staff enjoyed your nice comments. We apologize for the elevator inconvenience and happy that it did not have a negative impact on your stay. We value our guests and enjoy them returning time and time again. See you again soon.

Reviewed 4 September 2016

The services was great. I love my room. I also love the gym in which I got a good workout out of it. however, the manager Tiffany is so nice to everyone that comes to the suites. I really encourage everyone to visit the lovely hotel suites.

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Helpful?
Thank Willie R
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Willie, we are pleased that you loved your room and the gym. Thanks for your nice review. Tiffany enjoyed our comments and we can't wait til you return. We hope you have a marvelous weekend.

Long Beach, Mississippi
Reviewed 21 August 2016 via mobile

Totally outrageous pet fee. I'm a 30 year retired veteran and my wife and I are senior citizens. Made reservation at Hotel.com. Called the following day to confirm and asked if they were pet friendly. Of course the answer was yes. No mention of additional cost. Shortly after checking in passed desk to take our 6 pound Yorkie for a...

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Helpful?
Thank wwwpjw
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Thank you for staying with us recently and completing our review. We apologize once again for the pet fee and for Expedia not informing you of the fee when booking your reservation. Per our conversation during your stay, our pet fee is to deep clean our rooms for the next guest and to ensure that the room is sanitized. We...

Round Lake, Illinois
Reviewed 4 August 2016 via mobile

The building looked new snd clean. The price was right, so we tried it. The room was very clean, and didn't smell bad. The bass were comfortable. They also had a workout room, but no pool. No continental breakfast either. They stay was good and quiet.

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Helpful?
Thank Timothy P
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Timothy, We were happy to have you stay with us! A good and quiet stay is what we like to provide for our guests. Our property is an extended stay, but we also provide one or more night stays. Thanks and we hope to see you again real soon. Have a great weekend.

Mobile
Reviewed 31 July 2016

I am a solid IHG fan, and am a Spire Elite member. I should have researched the Candlewood Suites before booking. I expected a suite hotel similar to a Residence Inn, and what I found was more in line with a long term residential hotel. It did not feel clean, the halls were dirty and it had an odd smell....

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Helpful?
Thank phrunk
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Good Morning, We appreciate the time spent to complete our survey. We apologize that we did not meet your expectations as an extended stay hotel. Our amenities are limited to keep our cost down to the guest for extended periods of time. Residence Inn is a higher tier property and have different amenities. We hope we fit your need in...

Reviewed 27 July 2016 via mobile

This place is very nice, I had a great stay. Free parking, full kitchen in room, comfortable beds & linens. The shower had great water pressure. Everything was clean. It's either quite new or recently renovated. no free breakfast. front desk people were extremely friendly and helpful. Two bad things: feature that causes the a/c to shut off if you...

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Helpful?
Thank Rachel N
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Hi Rachel, We appreciate you staying with us. Being an extended stay hotel, our amenities differ from a regular hotel. When you come and visit again, we keep ice down at the front desk just in case there is an immediate need. We hope to see you again in the near future.

Victoria, Texas
Reviewed 26 July 2016 via mobile

Despite claiming to be pet friendly, this hotel charged me 75 dollars extra to have my pet spend the night in my room. The hotel stunk like bad Indian food. The amenities and decor was quite nice. It seemed like a nice hotel outside of getting ripped off for bringing a pet. I will not return to this hotel.

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Helpful?
Thank Chris D
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Chris, Thank you for staying with us in July. We apologize for the pet fee, but the fee is to deep clean the room for the next arrival. People have allergies and other symptoms from animals and it is necessary. We hope you will stay with us again in the future.

Birmingham, Alabama
Reviewed 30 June 2016

This hotel is one of the best ones I've ever stayed at and I travel ALOT. The rooms are always clean and in order. I like the fact that the kitchenettes are fully stocked with dishes and silverware. The staff, what can I say about them.... friendly, helpful. The one that stands out in my mind is Tiffany. So helpful...

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Helpful?
Thank hairadix
Teressa E, General Manager at Candlewood Suites Birmingham/Homewood, responded to this review

Good Morning, Tiffany was so excited about your review! We are grateful for your business and thank you for selecting our hotel when there are so many to choose from. We are happy you like the kitchenettes with dishes, it makes our guests feel at home. We can't wait for you to return! Have an awesome week!

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Candlewood Suites Birmingham/Homewood

Address: 400 Commons Dr, Birmingham, AL 35209-6963
Region: United States > Alabama > Birmingham
Price Range: €94 - €117 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Birmingham/Homewood 2.5*
Number of rooms: 81
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Questions & Answers

Questions? Get answers from Candlewood Suites Birmingham/Homewood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The first floor is great.”
 of 5 bubbles 652willier, 4 Sep 2016 | Read review
“all rooms are good rooms”
 of 5 bubbles hairadix, 30 Jun 2016 | Read review
“You will hear some hall noice from time to time.”
 of 5 bubbles 915owenm, 18 Jun 2016 | Read review
“Not much of a view as the hotel is surrounded by other hotels.”
 of 5 bubbles ASC_360, 4 May 2016 | Read review
“Check out the lending section and the mini theatre”
 of 5 bubbles SpectreJon, 20 Apr 2016 | Read review
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