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Hilton Garden Inn Birmingham/Trussville

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Hilton Garden Inn Birmingham\/Trussville
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307 Reviews from our TripAdvisor Community

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Showing 303: English reviews
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Atlanta, GA
Reviewed 3 days ago NEW

Recently stayed here for a two day family trip. We came in town for a wedding that was held nearby. As a Hilton Honors Member - Silver level I have stayed in my fair share of Hiltons. Pros - Clean, nice entrance and very polite front desk representatives. They actually were the highlight. The three gentlemen that we encountered went...

Thank TravlingTS
tallahassee, United States
Reviewed 2 weeks ago

Typical HGI property quiet with easy access off of I-20. Heavy retail area, i had dinner and breakfast at hotel and they were very good. Staff was friendly and knew there job. I recommend this hotel especially if headed west as Birmingham traffic can be rough.

Thank John W
About Hotel's Favourite Review
Trussville, United States
Reviewed 3 days ago NEW

Very good visit - service was excellent. Staff were very quick and efficient. The only issue and it was minor, was that there were not enough staff working the breakfast area. The only lady working the area did very well considering that she was by herself.

Review collected in partnership with Hilton Garden Inn
Thank williameE3014OB
Birmingham, United States
Reviewed 4 days ago NEW

Check-in/Check-out good, no on call maintenance for emergencies, and bed is too firm, and connecting to internet was complicated. It is very clean over-all. Good TV channels, you do get 2 complimentary waters.

Review collected in partnership with Hilton Garden Inn
Thank R7706FRannaz
United States
Reviewed 1 week ago

The hotel itself was nice. Terrible staff and no free continental breakfast. I repeat.... terrible staff! Rude manager (Sherrell- have no idea if spelled correctly) and when I asked for the owner's information was hung up on.

Review collected in partnership with Hampton
1Thank 770allisonb
Rome, Georgia
Reviewed 3 weeks ago

Very clean rooms. Helpful and caring staff. Very personable ; you didn't feel like a faceless guest. The lobby is very inviting and the customer service was some of the best we have had. It rivaled many resorts.

Review collected in partnership with Hilton Garden Inn
Thank 412michealj
Columbus, Ohio
Reviewed 4 weeks ago

Hotel is not far from I59 but quite a ways from 65. Even with that it would be a great stopping point the staf is outstanding, rooms are exceptionally clean. Parking is easy and plenty of places ,to eat. A/C was somewhat questionable but over all facility was great. Thven why the but? BREAKFAST. We pick Garden Inn over Hampton...

Thank disgusted012
Kingsport, Tennessee
Reviewed 20 January 2017

FYI... breakfast is not included. The room was very clean and mostly comfortable. I couldn't get the room cooled to a comfortable level.The location is good. I would stay here again if in the area. There are lots of restaurants nearby.

Review collected in partnership with Hilton Garden Inn
Thank joelpG631WY
Austin, Texas
Reviewed 11 January 2017

While not planning to stay overnight in Birmingham on this trip, Mother Nature had other plans with ice and snow! As usual, the hotel, and employees were terrific! The restaurant is always good, and on this night, it was the ONLY PLACE IN TOWN to eat! All the fast food joints even closed because of the icy conditions. The hotel...

Thank monty_parker
Reviewed 27 December 2016 via mobile

Did not live up to our expectations!!! Had a Jr Suite rented and ended up with a double bed room. Was sent to three different rooms one had a "Do not Disturb " on the door. The Jr suite had a loud issue out of the heat unit. Here's the kicker ...have left two messages with the staff and two...

1Thank Ricky P

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  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Hilton Garden Inn Birmingham/Trussville

Address: 3230 Edwards Lake Parkway, Birmingham, AL 35235
Region: United States > Alabama > Birmingham
Price Range: €98 - €160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Birmingham/Trussville 3*
Number of rooms: 104
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Hotel Style:
#8 Business Hotel in Birmingham
#9 Family Hotel in Birmingham
#13 Romantic Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Birmingham/Trussville staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Birmingham/Trussville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“first floor rooms are easily accessed from parking lot”
 of 5 bubbles johnwH3732RS, 6 Feb 2017 | Read review
“Bring sound/noise machine to sleep.”
 of 5 bubbles cjgray1, 13 Nov 2016 | Read review
“Clean and nicely priced.”
 of 5 bubbles 373essencep, 27 Sep 2016 | Read review
“Level 1 floor was awful!”
 of 5 bubbles Fefe920, 5 Jan 2016 | Read review
“first flood farside away by pool but top floor”
 of 5 bubbles fluakq, 22 Nov 2015 | Read review
5 of 5