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Embassy Suites by Hilton Birmingham-Hoover

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Embassy Suites by Hilton Birmingham-Hoover
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729 Reviews from our TripAdvisor Community

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Showing 721: English reviews
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Montgomery, Alabama
Reviewed yesterday NEW

Enjoyed my stay despite the leak in the wall from sink which caused my floor to be soaked with water and made it difficult to walk in/out door without having to dry feet or shoe. From the looks of the wood, it has been an ongoing overlooked issue

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank L9778FFashleym
Montgomery, Alabama
HOTEL’S FAVOURITE REVIEW
Reviewed 25 January 2017

I stayed one night with my daughter and two granddaughters. Check-in was smooth and the staff was very friendly and helpful. My daughter had requested a pack-n-play for her infant daughter and the bed was already in the room and set up before we arrived. The room is large and set up better than other Embassy Suites I have visited....

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Helpful?
Thank TravelMinnie
About Hotel's Favourite Review
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you and your family felt comfortable and enjoyed your stay here at the Embassy Suites by Hilton Birmingham-Hoover. Thank you for your good review and we hope to be hosting you again in the future.

Reviewed yesterday NEW

From the moment we entered the lobby the staff was extremely helpful and courteous . We arrived early from Philadelphia and as we waited for our room we sat in the dinning area where Kevin waited on us and could not have been more friendly and engaging. We stayed 3 nights and 4 days and all of the staff in...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank helenlU9932UO
Clinton, Massachusetts
Reviewed 2 days ago NEW

I've never left a review of fewer than four stars for a hotel. But Embassy Suites by Hilton in Birmingham, AL, deserves my two star review. And that is being generous. When I make a reservation in a more luxurious accommodation, I expect it to live up to my expectations. If I want a stripped-down, basic hotel, I will go...

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Helpful?
Thank Etherege
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay....

Austin, Texas
Reviewed 3 days ago NEW

This hotel and their staff are awesome. I've never felt more at home while away from home. The breakfast was so good every morning and the evening reception was fun every night. I will definitely be back the next time I am in Birmingham!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Ashley C
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you felt at home here at the Embassy Suites by Hilton Birmingham-Hoover and appreciate your good review. Thank you and please return again soon.

Eucha, United States
Reviewed 3 days ago NEW

very nice stay. staff helped us in getting into 2 rooms-nothing was open in a 20 mile vicinity. Breakfast was awesome and wait staff courteous and friendly. Rooms were awesome! ac was cool, rooms were quiet.

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Thank V8118TTpatriciaw
Waynesville, Ohio
Reviewed 4 days ago NEW

Stayed 3/18 to 3/19 and could not be more disappointed. We stayed last year and had a very good experience. As a Diamond HH member I would suggest avoiding this hotel if at all possible until they fix nearly everything. The hotel was understaffed and they completely lost control of the property. Started with check in where even though we...

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Helpful?
Thank kayjr52
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

Please accept our sincere apologies for the disappointing service and conditions of your recent stay. We know our guests deserve the best and we will use your comments as we continually evolve to meet and exceed our guests' expectations. We have shared your comments with our team and assure you appropriate steps have been made to correct the issues you...

Reviewed 5 days ago NEW

The manager went the extra mile when we complained of having no tub for my wife and upgraded us to a premium room. We had free happy hour each night and an awesome omelette each morning. The bed was as comfortable as mine at home, the AC WILL run all night as opposed to some hotels. This property and the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank robertgN6771XA
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you two enjoyed staying here at the Embassy Suites by Hilton Birmingham-Hoover and we look forward to seeing you again. Thank you for such a good review.

Springfield, Missouri
Reviewed 5 days ago NEW

Stayed here recently for one night while passing through town for spring break. Most Embassy Suites can be counted on for a good night's stay and their signature breakfast. Some are nicer than others. This particular one is nearer top of the scale. Seemed like a newer hotel. Room was spacious and they have a small indoor pool that was...

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Helpful?
Thank foodlover3153
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

We are glad you chose our hotel for your family. Thank you for your good review and we look forward to seeing you all again.

Miami, Florida
Reviewed 1 week ago NEW

The reasons for our travel was unfortunate , but We really enjoyed our stay. The hotel was beautiful and Everything I expected under the hilton/embassy suites brand. From check in , the room, and breakfast. My only complaint would be that they need to hire an additional omlett man. The lines were pretty long for an omlett, due to the...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Glamour C
KanaHotelGroup, Manager at Embassy Suites by Hilton Birmingham-Hoover, responded to this review

You are welcome! It is nice to know you enjoyed your stay and we would like to thank you for your good review.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
Official Description (provided by the hotel)
New Embassy Suites built in Design Option Three offers all Embassy Suites core amenities while preserving energy and space. Contemporary new suites have natural light in both the bed room and living room and the privacy of our tower structure. ... more   less 

Additional Information about Embassy Suites by Hilton Birmingham-Hoover

Address: 2960 John Hawkins Parkway, Birmingham, AL 35244
Region: United States > Alabama > Birmingham
Price Range: €129 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Birmingham-Hoover 3.5*
Number of rooms: 208
Reservation Options:
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Also Known As:
Embassy Suites Birmingham-Hoover Hotel Birmingham
Hotel Style:
#8 Romantic Hotel in Birmingham
#10 Business Hotel in Birmingham
#11 Family Hotel in Birmingham
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Birmingham-Hoover staff and other travellers.
5 questions
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Questions? Get answers from Embassy Suites by Hilton Birmingham-Hoover staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the second floor as the windows have a roof/wall view and spotlights directly outside.”
 of 5 bubbles kayjr52, 19 Mar 2017 | Read review
“Stay away from 311!!”
 of 5 bubbles 850sallyq, 1 Mar 2017 | Read review
“Hilton offers room pre-section for self check in back of the hotel is a wooded area room was quiet”
 of 5 bubbles 533nigela, 24 Feb 2017 | Read review
“Select a room that is NOT facing the highway.”
 of 5 bubbles Napunani, 28 Dec 2016 | Read review
“We were next to the elevator and noisy ice machine but it was completely quiet in our room. Good news to light sleepers like me.”
 of 5 bubbles TCnTN, 27 Dec 2016 | Read review
5 of 5