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Soluxe Shazhou Hotel

No.1339 Yangguan Middle Road, Dunhuang 736200 China
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Payments made by partners impact the order of prices displayed. Room types may vary.


#8 of 170 hotels in Dunhuang
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Business Centre with Internet Access
Meeting rooms
Non-smoking hotel
Outdoor pool
Dry cleaning
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Room features
Air conditioning
Room service
Room types
Non-smoking rooms
Family rooms
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No.1339 Yangguan Middle Road, Dunhuang 736200 China
Name/address in local language
52Reviews0Q+A6Room tips
Traveller rating
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lovemanger wrote a review Aug 2018
Crete, Greece212 contributions71 helpful votes
Don't be misled to think this is a five star hotel. Well, the price speaks volumes. First, English is hardly understood. It would be hard if you don't utter a single word of Chinese. The mini-bar is empty. The cafe-bar space in the ground floor space is out of service. There is nothing else but to sleep in this accommodation. If you stay here just to sleep, it's OK. The room is reasonably furnished and decorated even if the photos overdo it. Don't misread me, though. The staff do their best to help you if they understand you. The thing is, don't expect too much with five stars.
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Date of stay: August 2018
Trip type: Travelled as a couple
Hohoho wrote a review Oct 2017
Wichita Falls, Texas146 contributions176 helpful votes
Since Dunhuang is a must stop for any Silk Road visit, this is a more than acceptable hotel. Clean, efficient, good location and inexpensive. Dinner buffet is a good alternative after I have eaten mutton and beef noodle for one week. Pleasantly surprised to find it in a city of only 150000 people, which is a village by China standard.
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Date of stay: October 2017Trip type: Travelled as a couple
vaniaking wrote a review Jul 2017
Long Beach, California50 contributions25 helpful votes
My mom and I were on holidays in West China and booked this hotel on Agoda due to its 5 star status. I would rate this hotel as 3.5 stars, although the room is 4 stars. Tripadvisor rates it at 4 stars, which is closer to reality, however I wouldn't even rate it that high. Here are my ratings: Lobby: 4 - Lobby has marble flooring and nice tiling, however has little stands that detract from a 5 star look. Reception area is cluttered, with concierge often absent. Room: 3 - The room could be 5 stars with just a little more care. We were in one room in which the bathroom needed grout as there were blackened areas that obviously were old. Water pressure is very minimal and we had an issue running a bath as it literally took 20 min to run a bath. The hottest water was warm at best, so by the time the bath was half full, it was lukewarm and unpleasant. The bed was firm, which I like, however we only received one sleeping pillow and one decorative pillow when every hotel upper level hotel gives you at least 2 pillows per bed. Wifi was a pain as we needed a Chinese number to login to the wifi (Citywide wifi), which the hotel helped us do, however the hotel really should have its own wifi. We did have a lovely view of the river, however we switched rooms to one with marginally better water flow (still had issues getting hot water) and I do think that the rooms facing the city are brighter. The room facing the river was very dark. Amenities in the room are outdated and minimal and at the price, I would think a remodel is in order. Because of the issues with the water pressure, minimal amenities, and unrefurbished room, I rate the room as a 3. Breakfast: 3 - For a Chinese hotel, breakfast was not the worst, not the best. There were lots of vegetable options, but no cereals and western foods like cheese, baguettes, and scrambled eggs. Location: 4 - I think this was a good location, however I think anything in the city is going to be pretty close to the Crescent Lake and Mogao Grotto. We hired a private driver that took us to Crescent Lake (5 min away), Mogao Grotto (10 min), and the landforms (2 hours). Service: 4 - Mixed bag here. Pretty much no staff except the manager speak English and as is often the case in China, English comprehension is very poor. My mom speaks Chinese and the manager went out of his way to help us, including organizing the private driver (which unfortunately, wasn't a great experience as well, however that is irrelevant to this review), meeting us at the airport, and letting us use the pool and it's shower at the end of the day after we had checked out. I just wanted to shower after a hot day at Mogar caves so I did not use the pool, but the pool also wasn't impressive--reminding me of an American public pool. The locker room was miniscule, with two showers and barely any space to change. Overall I would recommend looking at a more modern hotel which may have less amenities, but at least you can be sure of basic amenities like hot water. By no means did I have a horrible experience, but it was very average for a hotel that proudly touts itself as the only 5 star hotel in Dunhuang.
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Date of stay: July 2017
Sleep Quality
Trip type: Travelled with family
Room Tip: Room facing river is beautiful, but dark
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Rafa Sequeira wrote a review Oct 2016
San Jose, Costa Rica44 contributions15 helpful votes
The hotel is pretty much a standard hotel catering the few western tourist that venture around this place. Its mostly oriented for the chinese top travelers, hence it is very chinese in its facilities: breakfast, services and ammenities. Staff are very friendly; nevertheless, if you don't have a phone number getting access to the internet might be a hazzle. Other than this, I think is among the best the city has to offer ....and the area is worth visiting!!!
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Date of stay: October 2016Trip type: Travelled with friends
Debbie K wrote a review Sep 2016
Las Vegas797 contributions329 helpful votes
Centrally located so that you are within walking distance to the shops, restaurants and night market. Exterior of the hotel is nice. Interior is above average. Rooms are good size with a nice bathroom. The shower heads are not the best and should be replaced in some rooms. Water came out of only about 1/3 of the holes. The staff speak very little English so it can be a bit challenging. We had s guide help us exchange money which was great. The manager was very helpful in getting us on wifi. Not very fast but good enough for checking emails and a little more. Only one nonsmoking floor so it is tough to get a room on that floor. We did not, but thankfully it did not smell bad. Food in the restaurant is pretty good. We had pasta for dinner one night. Breakfast has some western selections, mostly Chinese. Because of the location I would recommend.
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Date of stay: September 2016Trip type: Travelled as a couple
US$33 - US$72 (Based on Average Rates for a Standard Room)
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Frequently Asked Questions about Soluxe Shazhou Hotel
What are some of the property amenities at Soluxe Shazhou Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Soluxe Shazhou Hotel?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Soluxe Shazhou Hotel?
Yes, free parking is available to guests.
Are there opportunities to exercise at Soluxe Shazhou Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Soluxe Shazhou Hotel offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Soluxe Shazhou Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.