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Awasi Atacama - Relais & Chateaux

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Awasi Atacama - Relais & Chateaux
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479 Reviews from our TripAdvisor Community

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Showing 316: English reviews
sydney
Reviewed 1 week ago

The standard rooms were small with limited space to put clothes away and whilst all the staff were friendly and professional the layout of this small resort seemed soul less. I would have given 4 stars but it was expensive and it is in a completely different class to sister hotel in Patagonia. Our guide was very professional and ensured...

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Helpful?
Thank 45viv
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Ms. 45viv, Great to finally hear from you! Thank you very much for taking out the time to review our stay at both of our properties. We are certainly quite disappointed that we were not able to meet your expectations. However, as your assigned Reservations Assistants mentioned via email correspondence, we offered this room since everything else was booked....

London
Reviewed 2 weeks ago via mobile

A stunning boutique hotel part of Relais and Chateaux. Beautiful stunning rooms the casitas are comfortable very romantic. Location very central. Has a very small swimming pool nice restaurant. The servi5 could be much better not upto standard compared to european hotels. If you going to stay make sure you request the maun building as there there 2 parts to...

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Helpful?
Thank PareXcellence2014
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mr. PareXcellence2014, Thank you for the sharing your feedback. It is a pleasure inviting members of the travel trade, such as yourself, to experience our hotel. We know you have traveled extensively, and we value your opinion. We are sorry to hear you found shortcomings in our service. As regards your comparison to European hotels, we must point out...

Reviewed 2 weeks ago

From the moment our incredible guide Pierre picked us up at the airport we experienced an awesome adventure in a very beautiful part of our world. The accommodations are very special with individual adobe styled suites. The relaxing common areas were inviting especially at night with several outdoor fireplaces. The restaurant was gastronomically spectacular considering we were in an oasis...

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Helpful?
Thank Roger B
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mr. Roger B, Thank you so much for your comment and of course for thinking of us as “…a piece of heaven…”. It was a pleasure to show you the highlights of the Atacama Desert. Pierre sends his best and so do the rest of us. We loved listening in on your stories of the excursions you just experienced...

california
Reviewed 3 weeks ago

Location and staff are excellent....wine offerings and bartenders are top notch...the chef tries very hard to make food with a nouveau cuisine twist...excellent guides and fantastic hiking destinations...very relaxing environment.

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Thank sophieca2
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mrs. sophieca2, Thank you so much for taking out the time to share with us your comments. Absolutely great to see that your entire experience was an enjoyable one, as it is what we strive for each and every day. It was wonderful hosting you and your group of friends during the dates you chose in November. Thank you...

Atlanta
Reviewed 2 November 2016

Our journey started out with a pick up from the airport with a lovely framed sign with our name. Upon reaching the property, we received the warmest welcome at the front door by the hotel manager, and the manager of guest relations. we were shown around the amazing property. We had one small issue with our guide which while avoiding...

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Helpful?
Thank trvlovr
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mr. trvlovr, What an honor to receive such beautiful words. Thank you so much for the rave review. It re-validates the reason that we are working so hard each and every day: to ensure that our guests have a great memorable experience. What a pleasure it was having you stay here and for us being able to show you...

Reviewed 17 October 2016

I was on detail with Plan South America, checking out some of our favorite properties in the Atacama. This place is absolutely wonderful - gorgeous rooms, delicious food and incredible service. You are very well taken care of every step of the way, and the guides for your excursions are fantastic, really customizing the experience to what you want to...

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Helpful?
Thank Kendall R
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Ms. Kendall R., Thank you very much for such a lovely review. It was a pleasure having you as a guest in our home in the Atacama Desert, and quite an honor that you find us to be one of your favorite properties of South America. We work very hard to be able to show the best “corners” of...

Sydney, Australia
Reviewed 10 October 2016

The client experience is such a clear priority at Awasi. From the moment we were met at the airport by our amazing guide, then entering the property to a warm welcome from the manager and being presented with a refreshing rika rika lemonade it just continued on. The room was terrific. The food amazing - clever, tasty and healthy. The...

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1Thank Andrew O
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mr. Andrew O., We love your review and thank you for such wonderful words on your stay with us. It was great having you with us and being able to show you the true essence of The Awasi Experience. We all send you our regards as well as your guide Maria de los Angeles that mentioned you took some...

Calgary, Canada
Reviewed 8 October 2016

As almost every review you have likely read gives the Awasi 5 star ratings, my rating is absolutely no different! A Relais et Chateaux property, it lives up to all that you expect from their properties and what is special about the Awasi is that it is not in your face luxury but instead nicely assimilates with the town and...

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1Thank IceMommy
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mrs. IceMommy, Thank you for your time you have taken to review our property, an “Oasis in the Desert”. We are beyond excited to see how many of the details you still recall from your stay with us. This really shows that our hard work truly has paid off. We feel that having guests in our home is so...

Johannesburg, South Africa
Reviewed 3 October 2016

we spend three days in this beautiful resort in the desert and our high expectations were more than fulfilled. The resort is fantastic as is the food and the excursions were so so wonderful and great. Above all was the outstanding staff - competent, charming and always helpful all of them made as feel at home and made it so...

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1Thank IndraWu
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear Mrs. IndraWu, Love your comments - Thank you for this review and also the one on Awasi Patagonia as well. We have been working for the past year to finally get the dates going for this reservation and we could not be happier to know that it all went so well. We all know how much you and your...

Bari, Italy
Reviewed 20 September 2016

Everything it just perfect ... Accommodations, excursions, guide, restaurant, gastronomy and reservation have been excellent...The food was absolutely amazing. The chef often popped out to our table to say hello and see what we thought of the meals. If we asked for something that they didn't have they would work it out and make it for us also when we...

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Thank LuciaSilvestris
AwasiAtacama, Manager at Awasi Atacama - Relais & Chateaux, responded to this review

Dear LuciaSilvestris, First and foremost, thank you very much for taking your time to provide to us your comments on your stay with us. Paulo sends his regards as does the rest of the team. It was just so lovely having you at our “oasis in the desert” and more so knowing that your stay was a memorable one. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
Official Description (provided by the hotel)
Luxury lodge located at the Atacama Desert, Chile. Only property in the region to be an affiliate of Relais & Chateaux. With only 8 ample rooms, we provide tailor made experiences, assigning a private guide and a 4x4 vehicle to each cottage. ... more   less 

Additional Information about Awasi Atacama - Relais & Chateaux

Address: Tocopilla 4, San Pedro de Atacama, Chile
Region: Chile > Antofagasta Region > San Pedro de Atacama
Price Range: €1,179 - €1,922 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Awasi Atacama - Relais & Chateaux 4.5*
Number of rooms: 8
Reservation Options:
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Also Known As:
Awasi Hotel San Pedro De Atacama
Awasi San Pedro De Atacama
Awasi Atacama - Relais & Chateaux San Pedro De Atacama, Chile
Hotel Style:
#1 Luxury Hotel in San Pedro de Atacama
#1 Romantic Hotel in San Pedro de Atacama
#2 Family Hotel in San Pedro de Atacama
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Questions & Answers

Here's what travellers have asked, with answers from Awasi Atacama - Relais & Chateaux staff and other travellers.
7 questions
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Questions? Get answers from Awasi Atacama - Relais & Chateaux staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Small number of rooms and all appeared very nice”
 of 5 bubbles X9904QOrogerb, 20 Nov 2016 | Read review
“Take a suite across the road from the restaurant- just beautiful”
 of 5 bubbles 218JulieF, 22 Aug 2016 | Read review
“Suites 9 or 10 are the most secluded and hence the quietest.”
  • The vast bathroom in Suite 9
  • Lunch with amazing views during an excursion to the highlands
  • Our own private patio
 of 5 bubbles Discerning_Gusto, 19 Aug 2016 | Read review
“All rooms are in induvidual buildings”
 of 5 bubbles johnsanmarino, 22 Jun 2016 | Read review
“They are all good.”
 of 5 bubbles SaraLee42, 3 Jun 2016 | Read review
5 of 5
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