We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 328 hotels in Sao Paulo

Grand Plaza Sao Paulo Jardins Managed by AccorHotels

515 reviews
Save
Traveller (168)
Room & Suite (192)
Dining (44)
Overview
  • Excellent30%
  • Very good49%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (515)Write a Review
Filter reviews
42 results
Traveller rating
12
18
9
1
2
Traveller type
Time of year
LanguageEnglish
More languages
12
18
9
1
2
Show reviews that mention
All reviewscomfortable and friendly hotelrecommend this hotelfront deskpaulista avenuegreat locationroom was spaciousbusiness districtrefurbishingenglishgymjacuzzifurniture
FilterEnglish
Updating list...
1 - 5 of 42 reviews
Reviewed 4 weeks ago via mobile

We had an excellent stay here. Very good service, good breakfast, excellent location. Exactly what we needed. There is a jacuzzi you can book (we were not prepared this time. Room service was fast and precise, and we even got a room upgrade on arrival!

Thank Carlos Felipe A
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 4 weeks ago

Dear Mr. Carlos, We apreaciate your comments regarding our breakfeast, room service and location, we are glad to know that our hotel fulfilled your needs. Hope to see you on your next trip to São Paulo. Best Regards, Fernanda G. Oliveira. General Manager.

Reviewed 28 November 2017

A friendly, comfortable hotel with very helpful and friendly staff and pleasant, balconied, air conditioned rooms. The breakfast is excellent, and the restaurant menu is very good. The location is on a relatively quiet residential street in a safe area just off the stylish Paulista...More

Thank Occasional-Jetsetter
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 29 November 2017

Dear Guest, We are grateful for your comments and feedback about our services. We are glad to know that your hotel fulfilled your expectations regarding staff, location and restaurant. Your comments about the furniture will be taken as a oportunity of improvement, our hotel is...More

Reviewed 26 September 2017

I arrived early from airport and took taxi to hotel. Upon arrival, we asked front desk if we could check in early or at least leave luggage and try to at least check in before 2. We were "offered" to check in early for half...More

Thank srscott77
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 29 September 2017

Dear Guest, We would like to thank you for evaluating our hotel, that way we can improve even more our services. Early Check In can be offered if we have rooms available before 14 PM, otherwise we can keep your luggage with us. Jacuzzi and...More

Reviewed 4 July 2017

This hotel is in a good location, just 2 streets down from the main street. Shopping malls close by with easy access to food. The room was ok, we just had rotting food in the fridge when we checked-in which smelt awful but it was...More

Thank Theelo
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 14 July 2017

Dear Guest, We would like to thank you for evaluating our hotel. Regarding your coments about the minibar issue, I can assure you we already took actions so it will not happen again. Hope to see you again in your next stay in São Paulo....More

Reviewed 19 May 2017

I stayed 4 nights and was very impress with nice treatment of all the personell. Breakfast was other aspect I really loved it, with varity of fruits, juices, coffe, chesse, tea and favorite Pao de queijo. I just loved my stay at this hotel.More

Thank Raquel P
Response from GrandPlazaSPJardins, Gerente geral at Grand Plaza Sao Paulo Jardins Managed by AccorHotelsResponded 23 May 2017

Dear Mrs. Raquel P, We highly appreciate your feedback here at TripAdvisor. It is always a pleasure for us to receive feedbacks like yours, which helps us to improve our services. Thank you for your kind compliments. We hope to see you again on your...More

View more reviews
PreviousNext
1234569
About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Restaurant
Room Service
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$74 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Sao Paulo
#27 Family Hotel in Sao Paulo
#57 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Luxury Hotel in Sao Paulo
#27 Family Hotel in Sao Paulo
#57 Business Hotel in Sao Paulo
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (168)
Room & Suite (192)
Dining (44)
Pool & Beach (8)
Hotel & Grounds (104)
Bathroom (16)
Family and Play Areas (2)
Questions & Answers
Ask a question
Aletta18
28 January 2015|
Answer
Response from GrandPlazaSPJardins | Property representative |
Dear Ms Adetta, Hou are you? The International Airport (Guarulhos) is about 60ms from the centre of São Paulo where the hotel is located. At the aiport there is the taxi Guarucop Service that cost almost U$ 60.00/ride or... More
0
Votes
Google Translation
Room Tips
"Rooms on the north side, higher-up are quieter."
Read review
"Call before"
Read review
"Best location Hotel, very close to the main Central Paulista Avenue"
Read review
"Experience shows that room reserved through Internet sites are cheaper but most of them relatively old ones"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite