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I booked the Parque Anhembi holiday inn since we had a conference closeby. Plans changed at the last minute and we had to change reservations. Tassiane Ramos at reservations was very helpful and prompt in changing the reservations and making all arrangements for us ensuring...More
Thank Shyam R
Response from Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque AnhembiResponded 5 March 2013
Thanks for sharing your opinion about the Holiday Inn Parque Anhembi and our staff.
We are constantly looking for excellence in the quality of our services trying to keep our customers always satisfied.
We are happy to hear that you enjoyed your stay and hope...More
I have stayed in Other Holiday Inn. But, this hotel room are very small and service is normal. No one knows English except Reception. Difficult to get the service :-(
Since, it is very near to the huge conference call and most of the time,...More
Thank Sundar S
Response from Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque AnhembiResponded 25 February 2013
Thank you for taking your time to tell us about your recent experience at the Holiday Inn Parque Anhembi. We give utmost importance to customer feedback which helps us to improve to provide the best possible guest experience. Due to the English problem...More
How can I begin to count the ways that this hotel was possibly the most disorganized and worst customer service experience I've had?
I went to this hotel with a group of about 14 other people from my company to attend the Campus Party, a...More
3 Thank Ralph D
Response from Mkt H, New Business Analyst & E-commerce at Holiday Inn Parque AnhembiResponded 14 February 2013
Dear Mr. Ralph
Thank you for taking the time to let us know about your recent experience at Holiday Inn Parque Anhembi. We give the utmost importance to our guest comments as they help us to improve to provide the best guest experience possible We...More
I stayed at this event to attend a meeting and will definitely prefer to travel to and from this hotel than staying here again. I arrived at noon (check-in is only at 3pm) and was told there was no room available, so I sat in...More
2 Thank Richard L
Response from Mkt H, E-commerce at Holiday Inn Parque AnhembiResponded 17 January 2013
Thank you for taking the time to submit your comments and review of your recent stay at Holiday Inn Parque Anhembi São Paulo. We are sorry to hear of you dissatisfaction towards our Front Desk service.
We will review with the staff to avoid similar...More
Highly recommend this hotel. Stayed there during a business trip and enjoyed every aspect; great service. Would however avoid this location if you need to get to the airport in a timely manner. Traffic is terrible in Sao Paulo...
Response from Mkt H, E-commerce Coordinator at Holiday Inn Parque AnhembiResponded 7 January 2013
Dear Don GB,
Thank you very much for your wonderful comments. We are very pleased that you were happy with your stay.
We look forward to welcoming you back to Holiday Inn Parque Anhembi Hotel.