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Grand Hyatt Sao Paulo

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2,581 Reviews from our TripAdvisor Community

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Showing 780: English reviews
Marco Island, Florida, United States
Reviewed 22 February 2015

Sao Paulo is a grey city with little charm or historic buildings. This hotel is great although not close to anything. Nice restaurant and large rooms. Traffic is heavy so when you arrive you can immediately relax. Not close to airport

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Helpful?
1Thank Bob W
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Bob, Thank you for sharing your impressions of your last stay. I was pleased to read that our accommodations and restaurants were to your liking. We are located in one of the city´s fastest growing business areas, within five minutes walking distance fromof two of the largest shopping centers in São Paulo and near some important avenues such as...

Palo Alto, CA
Reviewed 15 February 2015

Although the rooms are large and nicely designed, there were several missteps that indicate this hotel is not ready for 5 stars. First of all, we arrived at 1pm and were told we had to wait until 2pm for our rooms. I had emailed ahead to alert them that we would be arriving early but they did not accommodate us....

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Helpful?
1Thank PA88
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you very much for your recent stay and for taking the time to share your feedback in our online survey and in Trip Advisor. I would like to strength our sincere apologies for the inconveniences you faced and thank you again for your time and honest opinion that we truly value. We hope to see you back...

Chicago, Illinois
Reviewed 15 February 2015

Spending some warm days in Sao Paulo I had the pleasure of sharing good nights at this hotel. Excellent staff , large rooms and well decorated, good amenities. You can enjoy two pools, indoor and outdoor. The location is good for business travelers interested in the region because its far from the main local avenues with local shops. You can...

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Helpful?
Thank RobertTSmith
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Robert, Thank you for sharing your impressions with us regarding your most recent stay. I am pleased to hear that our service, rooms and special amenities were to your liking. However, I am sorry to read about the issue you encountered at our gym. We usually offer our guests a small towel, but upon request our Amanary Spa team...

Reviewed 14 February 2015 via mobile

This is a great hotel, great design and views from every room regardless of which side you stay. Beakfast was open in options and had great fruit selection. Transportation service was perfect and has a great mall walking distance. Next time at Sao Pablo I want to stay here again. One downside: elevators security, needs to improve, During my stay...

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Helpful?
Thank Erick M
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Erick, Thank you for sharing your review with us. I was pleased to read that our services and layout were to your liking and that you would stay with us again on your next visit to São Paulo. Safety is a very important concern for us, so thank you also for your comments regarding elevator security. Your feedback will...

Buenos Aires
Reviewed 14 February 2015

Detail oriented, nice setting and ambiance, rooms have everything you need and food comparable to the best hotels in big cities of the world. Staff is very well trained, and take care of your needs in a very professional fashion. Finally found the right hotel for Sao Paulo.

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Helpful?
Thank TereBA
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your very kind comments. I was pleased to read that our accommodation, food options and team exceeded both your needs and expectations. Because you mentioned that you will consider our hotel for future stays in São Paulo, please allow me to inform you that we have a loyalty program, Hyatt Gold Passport, in case you...

Evanston, Illinois
Reviewed 8 February 2015

The hotel has an excellent staff, always willing to help and attend your requests. Both the indoor and the outdoor pool are great and allow you to exercise and relax, the gym has all the equipment you may need. The bedrooms are large, well decorated and comfortable. The room service menu is limited but the food is delicious.

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Helpful?
Thank thiago c
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Thiago, Thank you for your feedback referring to your last stay in our hotel. It was a great pleasure to read that we are your preferred business hotel in São Paulo, and that we were able to provide you with an excellent service, great accommodation and fine hospitality. I wish to welcome you back again soon. Michael Stephens –...

Singapore
Reviewed 8 February 2015

Stayed for four days chasing multiple meetings across the city and also in the hotel. The reception start well: wide, multiple desks and clerks, checking in goes very fast. Rooms are very nice, especially on higher floors, with the ceiling the floor windows have a lot of light. Bathroom and amenities of very good quality. Used the caffe on the...

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Helpful?
Thank SunriseSki
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Guest, Thank you for your kind review from which I was pleased to read that you enjoyed our accommodation, breakfast & Club Lounge, and that you had an excellent experience during your last stay. Please allow me to suggest that, during your next stay, you visit our Granado shop, located in the lobby area beside the elevators. The shop...

Calgary, Canada
Reviewed 4 February 2015

I recently stayed at the Grand Hyatt on a business trip. The taxi ride from the airport to the hotel is approximately 45 minutes. There is a taxi counter - outside the airport. You tell the counter staff where you're going and they advise you of a rate. If agreed, you pay the counter person - get a receipt and...

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Helpful?
Thank Darryl Z
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Darryl, Thank you for sharing your comments with us. I was happy to read that our accommodation and services were to your liking. Based on your words, please allow me to suggest that you consider our Club Room on your next stay. The rate for this includes complimentary continental breakfast, cocktails in the evening and one hour’s complimentary use...

Miami, Florida
Reviewed 1 February 2015

Excellent hotel, beautiful rooms but not really walking distance to much so unless you eat out before returning to hotel your only option is eating at hotel restaurant which is good but super expensive.

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Helpful?
Thank Alessandra G
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Alessandra, Thank you for sharing your comments. I was happy to read that you enjoyed your stay with us. We are located in one of the most growing business areas of the city, within 5 minutes walking distance from two of the largest shopping centers in São Paulo and near some important avenues such as Faria Lima and Luiz...

Sao Jose Do Rio Preto, SP
Reviewed 28 January 2015

Hyatt is one of the best hotels in Sao Paulo. One advantage of this hotel is that the standart room is much better than other five star hotels. The room is very spacious and comfortable. The hotel has a goose feather pillow menu of all sizes. There is a very good closet, with many places to put clothes and shoes...

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Helpful?
Thank LiliaMaia
Hyatt_SP_Management, Gerente geral at Grand Hyatt Sao Paulo, responded to this review

Dear Lilia, Thank you for your detailed review. We were very proud to read that you consider us one of the best hotels in São Paulo and that you found our accommodations, breakfast and service so memorable. Please allow me to suggest that on your next visit you discover our Amanary Spa. Located on the 2nd floor, the spa offers...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Kinu
Kinu
Cuisines: Japanese, Sushi, Asian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of the Berrini area, this 5-star hotel offers a full-service SPA, 2 swimming pools, a gym and views of the Estaiada Bridge. Rooms are stylish, spacious and contemporary, featuring extensive work area and cutting-edge technology. Each room features a spacious bathroom with invigorating rain shower and deep soaking tubs. The Grand Hyatt features several restaurants which serve French, Japanese and Brazilian cuisine. ... more   less 

Additional Information about Grand Hyatt Sao Paulo

Address: Avenida das Nacoes Unidas 13301 | Brooklin, Sao Paulo, State of Sao Paulo 04578-000, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: €136 - €287 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Sao Paulo 5*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Amex, Orbitz, Booking.com, Hyatt Hotels Corporation, Hotels.com, Odigeo, Travelocity, HotelTravel.com and Priceline so you can book your Grand Hyatt Sao Paulo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt Sao Paulo Hotel Sao Paulo
Sao Paulo Grand Hyatt
Hyatt Sao Paulo
Sao Paulo Hyatt
Grand Hyatt Sao Paulo Brazil
Hotel Style:
#1 Business Hotel in Sao Paulo
#2 Family Hotel in Sao Paulo
#2 Romantic Hotel in Sao Paulo
#2 Spa Hotel in Sao Paulo
#3 Luxury Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Sao Paulo staff and other travellers.
4 questions
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Questions? Get answers from Grand Hyatt Sao Paulo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club Room worth it”
 of 5 bubbles HappyTravel888, 13 Nov 2016 | Read review
“Ask the staff. I'm pretty sure they will do the best for your staying.”
 of 5 bubbles , 9 Nov 2016 | Read review
“Corner suite with the bridge view - amazing.”
 of 5 bubbles Marcos_traveller, 22 Oct 2016 | Read review
“Front for a view of the silly bridge.”
 of 5 bubbles premolars208, 21 Oct 2016 | Read review
“The apartments are good, it carries what you need for a good night of sleep after a busy day working.”
 of 5 bubbles 71suzy, 14 Oct 2016 | Read review
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