Perfect hotel, exceptionally friendly staff, the best breakfast with the freshest fruit, best selection of mueslis and breads, individual plates, etc. etc, , very good rooms and beds, clean and big enough bath rooms, great location just off Paulista A small indoor pool is available, too.
Have stayed at Poto Bay 4 times now. I travel a lot internationally for business and I can say - Porto Bay is one of the finest Hotels in the world. The interior design is tastful and harmonic. Cleanliness and maintenance of the hotel are outstanding, And the breakfast service is absolutely perfect. Beds are very comfortable. Personnel is kind and friendly and always extremely attentive. I love this place.
Stayed here for 2 weeks for work, which is a long time in any hotel, but overall a great experience. There are a number of staff that speak english (which is not a given in Brazil) which just helps make the experience smoother. The room was lovely and super comforatable. Breakfast was great every morning and the food at dinner is also very nice. When open we enjoyed the bar (note it doesnt seem to open some evenings and / or doenst have regular hours, perhaps it was time of year?). There is a small gym and pool on the top floor - could be a bit bigger but still a great facility. The hotel was only a couple of minute walk to the office and well located within the city.
Loved my stay. The facilities are renovated and that make a huge difference. Comfortable bed and great shower. Professional and polite staff. The hotel is very well Located and its restaurant offers great food- in case you can't go out to have a meal
- Home desk staff need training, because they was confusing. - The bathroom had obvious plumbing problems (Toilet did not work properly, uneven hot water, faucet dripping etc.) and old towels. - Room cleaning on the first day was insufficient (The floor was dirty). - The lock on the bedroom door did not work properly. - No cell phone chargers.
Loved my stay at PortoBay in SP! The service was exceptional, they really do everything to facilitate, even getting pcr test in your room when all agencies were filled. Great rooms too with nice treats! It was my second time. Highly recommend.
This hotel is a grand old lady, elegant and refined. She's a little bit tired and could do with a bit of a scrub but she is so peaceful and lovely I was sad to say goodbye. The staff were brilliant and I have to say that Robson was a delight, very attentive and thoughtful, he led a great team and he really helped make our stay a good one. I hope to see you again one day.
The service at this hotel is exceptional! The staff is very friendly and accommodating. The welcome drink was a nice touch. The rooms are comfortable and could use a little updating. It was difficult not having a plug near the bed or a clock in the room, so it was difficult knowing what time it was when you’re laying in bed. But they did provide water and an outlet converter, which was thoughtful. The water pressure in the shower was amazing! I really enjoyed showering at this hotel. I did go the the gym, which was small, but nice. I wish they had towels available to wipe off sweat during your workout. The pool is also on the roof and it looked very private and relaxing. The restaurant is also very luxurious. The breakfast offerings looked very tasty! Overall a great stay!…
The staff was very nice and helpful, from the reception to room service, laundry and cleaning of the room. The room was good and comfortable. Breakfast was rich and varied. We really enjoyed our staying at this hotel.
I stayed for three times in 2021, mor more than 10 days, at L’ Hotel PortoBay in São Paulo and I was always impressed by the outstanding quality of the service I received. The hotel is very well located, it is an oasis of tranquility and comfort in the hart of the city.