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Hotel Fasano Sao Paulo

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487 Reviews from our TripAdvisor Community

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Showing 191: English reviews
London
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 August 2014 via mobile

My trip to São Paulo did not start well with a flight cancellation from Heathrow and subsequent 24 hour delay which led to the loss of my bags. I arrived at the Fasano in the early morning having already missed my original check in and without my bags. They were so helpful and nothing was any trouble. I think every... More 

Helpful?
Thank j21London
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you very much for taking your time to write this wonderful review about Hotel Fasano Sao Paulo. We have shared your comments with our team and they were encouraged by your remarks. It is our hope that you give us the opportunity to serve you even better in the near future. Best regards, Flavia Assistant to the... More 

Paris, France
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 19 August 2014 via mobile

Been there during a stay in Brazil last year, we had been deceived by many hotels before and the Fasano revealed quite a surprise. Traveling with a baby we were amazed by the amenities for them : upon entering the room we found toys perfectly matching his age, a baby bottle, pampers, baby food in case, a gigantic inflatable duck... More 

Helpful?
Thank LouisandCo
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. We are thrilled to know you had such a memorable experience with us. We have shared your comments with our team and they were encouraged by your remarks. It is our hope that you give us the opportunity to serve you even better in the near... More 

Atlanta, Georgia
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 7 August 2014

Traditional and very Comfortable. If you do not like to rock the boat, if you like luxury and comfort with one of the best service in town, Hotel Fasano is the right place to go. The concierge will also find everything you need, very well connected.

Helpful?
Thank Jean G
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Jean, Thank you very much for taking the time to review our hotel. We are thrilled to know you have enjoyed the experience with us. We have shared your comments with our Concierge team and they were encouraged by your remarks. It is our hope that you give us the opportunity to serve you even better in the... More 

London
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2014

I have not stayed at the Fasano but I make reservations there frequently for a senior executive, who says the Fasano is the best. My experience of the staff I deal with on a regular basis is excellent - very accommodating and helpful (Leonardo in SP) and I wanted to say a special thank you to the concierge in SP... More 

Helpful?
Thank Claudine G
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mrs. Claudine, Thank you very much for taking your time to write this wonderful review about Hotel Fasano Sao Paulo. We have shared your comments with our team, especially with Leonardo, Julia, Alauana and Lucas, and they were encouraged by your remarks. It would be a pleasure to welcome you to one of our properties one day. Best regards,... More 

Miami, Florida
Level Contributor
72 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 15 July 2014

This is definitely an excellent hotel. There's nothing bad you can say about it. The décor is unique, service is impeccable, excellent atmosphere... excellent. try also the restaurant at night and breakfast at nonno rogero

Helpful?
Thank Nuno M
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Nuno, We truly appreciate your comments regarding your stay at the Hotel Fasano Sao Paulo We have shared your comments with our team and they were encouraged by your remarks. It is our pleasure that you will give us the opportunity to serve you even better in the future. Best regards, Flavia Assistant to the General Manager Hotel... More 

Houston, Texas
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 July 2014

As soon as the USA vs. Germany game ended, my husband and I made sure we had the first flight out of Recife to return to Sao Paulo so that we can check into a 5 star hotel. Were we pleased when we arrived. First of all, it was a relief that we were able to get a room for... More 

Helpful?
Thank Diana C
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mrs. Diana, Thank you very much for taking your time to write this wonderful review about Hotel Fasano Sao Paulo. It is always a satisfaction to receive our guest's appreciation. We look forward to welcoming you back on your next visit to Sao Paulo. Best regards, Flavia Assistant to the General Manager Hotel Fasano Sao Paulo More 

Dallas, Texas
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 June 2014

Hotel Fasano is one of the best places I ever stayed in Sao Paulo. Located in one of the most elegant neighborhoods in Soa Paulo, it has a very nice setting and outstanding service. They also have a great jazz bar where you can enjoy drinks and live music. Rooms are spacious, modern and chick. Enjoy the close proximity to... More 

Helpful?
Thank CarlaEb
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mrs. Carla, Thank you very much for taking the time to review our hotel. We are thrilled to know that you have enjoyed the experience with us. It is our hope that you give us the opportunity to serve you even better in the near future. Best regards, Flavia Assistant to the General Manager Hotel Fasano Sao Paulo More 

Fort Lauderdale, Florida
Level Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 June 2014

WOW! what a beautiful hotel! The staff was amazing, greeting every guest by name and couldn't be more accommodating. Our room was beautiful, very comfortable and quiet. Great breakfast, and dinner at Fasanos was prefect.

Helpful?
Thank Luca428
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear Mr. Luca, We truly appreciate your comments regarding your stay at the Hotel Fasano Sao Paulo We have shared your comments with our team and they were encouraged by your remarks. It is our pleasure that you will give us the opportunity to serve you even better in the future. Best regards, Flavia Assistant to the General Manager Hotel... More 

Toronto, Ontario, Canada
Level Contributor
20 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 10 June 2014

The staff at Fasano are some of the best I have encountered on any of my travels. They were extremely friendly and helpful (even getting me a reservation at DOM restaurant on a Saturday night with only a few hours notice). In addition, the location is amazing, with the best restaurants and shopping nearby. Be sure to ask about the... More 

Helpful?
Thank AlphaBaje
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. Through constructive feedback we can always monitor and improve our service and facilities. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Flavia Assistant to the General Manager Hotel Fasano Sao Paulo More 

Manchester, United Kingdom
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 May 2014

The staff is very kind and attentive and the location is just perfect. The hotel is not new and this can be seen but it is well kept. Food needs a little improvement but minor I will definitely come back.

Helpful?
Thank richeyint
Flavia M, Assistant to the General Manager at Hotel Fasano Sao Paulo, responded to this review

Dear guest, Thank you very much for taking the time to review our hotel. Through constructive feedback we can always monitor and improve our service and facilities. It is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Flavia Assistant to the General Manager Hotel Fasano Sao Paulo More 

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Staying in Jardins

Neighbourhood Profile
Jardins
Located just below important Paulista Avenue, Jardins is the junction of four smaller neighbourhoods: Jardim Paulista, Jardim América, Jardim Europa and Jardim Paulistano. It is an upper-class area, offering a variety of things to do, including shopping, museums and parks. The neighbourhood is well known for “Oscar Freire”– the most luxurious street in the city, packed with high-end boutiques. In Jardins you will also find a trendy museum, São Paulo Museum of Image and Sound (MIS), which people often line up for hours to visit. If green space is what you're after, take time to relax at Trianon Park, a refuge in the heart of Paulista Avenue.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Babysitting
Official Description (provided by the hotel)
The Fasano family has, for over a century, created some of the best gourmet dining environments Sao Paulo has to offer. It brings this talent to the management of the most charming hotel in the city, the Fasano hotel. Isay Weinfeld and Marcio Kogan have crafted a distinctly elegant 1930's throwback style ambiance where modern meets the richness of classic designs. Such work can be seen in the facade bricks, imported from England, and the lobby's marble beams from Rome. All rooms are equipped with the newest technologies and styled in fine European elegance. ... more   less 

Additional Information about Hotel Fasano Sao Paulo

Address: Rua Vitorio Fasano 88 | Jardins, Sao Paulo, State of Sao Paulo 01414-020, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo > Jardins
Price Range: €333 - €591 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Fasano Sao Paulo 5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Fasano Hotel Sao Paulo
Fasano Sao Paulo
Hotel Fasano Sao Paulo Brazil
Hotel Style:
#1 Luxury Hotel in Sao Paulo
#1 Spa Hotel in Sao Paulo
#4 Family Hotel in Sao Paulo
#6 Business Hotel in Sao Paulo
#7 Romantic Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fasano Sao Paulo staff and other travellers.
3 questions
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Questions? Get answers from Hotel Fasano Sao Paulo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can get a suite amazing design. One of the best in the world.”
 of 5 bubbles sirmansm, 23 Nov 2016 | Read review
“awesome bar!”
 of 5 bubbles Leavingonajetplane21, 30 Jul 2016 | Read review
“Get a room high up for view”
 of 5 bubbles BobbyL350, 28 Dec 2015 | Read review
“It's a quiet hotel with few rooms. Any room should be an excellent choice.”
 of 5 bubbles Cali-NewYorker, 4 Nov 2015 | Read review
“only 4 rooms per floor, I liked the #1 room”
 of 5 bubbles hansamsterdam24, 30 May 2015 | Read review
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