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Grand Mercure Sao Paulo Ibirapuera

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#44 of 323 Hotels in Sao Paulo
Certificate of Excellence
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Grand Mercure Sao Paulo Ibirapuera
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1,291 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Sao Paulo Ibirapuera
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Showing 242: English reviews
Joinville
Reviewed 30 October 2016

The check in was swift and gently addressed. The rooms was very well furnished, clean and very comfortable. At all time the staff attention was kind, gentle and professional. It was a great experience.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Henrique W
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Henrique W, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will...

Singapore, Singapore
Reviewed 14 October 2016 via mobile

I found this to be a very cost effective hotel. Just spent 1 week here for family affairs. Rooms are clean and quiet. No luxuries but appropriate for a short stay. There a simple breakfast buffet and also a cafe where you can get basic sandwiches. Location is a plus, with close proximity to shopping malls and important roads.

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Helpful?
Thank Navarrowl
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Navarrowl, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be...

London
Reviewed 12 October 2016 via mobile

I stay here for work and every time have a problem with charging in the room. There are no charging points available. Only 1 USB in the TV that has to be on! The plugs are Brazilian which none of my adapters connect to. I asked at reception but none available. I asked where I could buy one and was...

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Helpful?
Thank frazer67
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Mr., Thank you for taking the time to tell us about your experience at the Grand Mercure São Paulo Ibirapuera. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future...

Reviewed 6 October 2016 via mobile

Two years ago I wrote a bad review to this hotel mainly because of the room and furniture. This time, the room and furniture were excellent, the service and cleaness of the room continue to be great. Good location, great buffet breakfast. Front desk can improve. All in all a good experience, and I will be back!

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Helpful?
Thank Alfredoman1
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Alfredoman1, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. It is always a pleasure to receive positive feedback and to know that we improve and you are coming back. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Portugal
Reviewed 30 September 2016 via mobile

A very nice hotel. Location is great ( by car not on foot ) ... I would say the staff makes a lot of difference . It was a Sofitel in the past ( but Sofitel is another experience ) . But would say is great in business or to stay a weekend with family .

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Helpful?
Thank tanatol
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Tanatol, We appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant...

Rugby, United Kingdom
Reviewed 30 September 2016

Stopped here on business annd it was perfect for this, think it would be too far out for a family holiday, rooms were great, large light and airy with good air con. The concierge showed me the best way across the 8 lanes of highway at the front of the hotel to make it to the largest park in Sao...

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Helpful?
Thank Martin O
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Martin O, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will...

San Diego, California
Reviewed 23 September 2016

I stayed at this beautiful hotel last week and cannot say enough good things about it. The service was impeccable. The food was delicious!! The salmon was the best I've had, mostly because it was so fresh. The breakfast buffet was good, not extravagant, but tasty and with a lot of interesting juices and delicious fruit. The room I had...

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Helpful?
Thank KennetteJB
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear KennetteJB, We very much appreciate your comments regarding your stay at the Grand Mercure São Paulo Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 21 September 2016 via mobile

My first visit to this hotel. It's hard to imagine a stranger place to put a hotel, but they've built it next to an extremely busy motorway ! Inside is pleasant enough and the nearby Ibirapuera Park is stunning ! Having said that, it's a nightmare to get to and you have to take your life in your hands crossing...

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Thank Billy G
London, United Kingdom
Reviewed 15 August 2016

This hotel is located in a residential and business area. There is not very much outside of this hotel except a highway. To get into the center of town by Avenue Paulista is a 20 minute taxi ride without heavy traffic. The rooms in this hotel are large with big king size beds but they are a little dated. The...

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Helpful?
2Thank Theidco
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Theidco, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will...

London, United Kingdom
Reviewed 11 August 2016

Very large clean room, big bed and very good breakfast facilities - very helpful and friendly staff, good tv options so not just Portuguese's speaking channels. Actually the room was too big for 1 person but I'm to complaining. Bar area ok and friendly bar staff.

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Helpful?
Thank Graham S
Ana Maria S, Gerente geral at Grand Mercure Sao Paulo Ibirapuera, responded to this review

Dear Graham S, We very much appreciate your comments regarding your stay at the Grand Mercure Hotel Parque do Ibirapuera. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Hotel Grand Mercure Sao Paulo Ibirapuera Park is considered one of the most upscale hotels in Sao Paulo, combining the international experience and a local touch with sophisticated and personalized services. Located 3.1 Miles (5 km) from Congonhas Airport, 21.7 Miles (35 km) from Guarulhos International Airport and next to Ibirapuera Park (green area in Sao Paulo), it also enjoys easy access to the city's main financial areas: Paulista, Berrini, Av. Brazil and Faria Lima. ... more   less 

Additional Information about Grand Mercure Sao Paulo Ibirapuera

Address: Rua Sena Madureira 1355 | Bloco 1, Sao Paulo, State of Sao Paulo 04021-051, Brazil (Formerly Sofitel Sao Paulo)
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: €87 - €143 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Mercure Sao Paulo Ibirapuera 5*
Number of rooms: 215
Reservation Options:
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Also Known As:
Sofitel Sao Paulo Hotel Sao Paulo
Accor Sao Paulo
Sao Paulo Sofitel
Grand Mercure Sao Paulo Ibirapuera Brazil
Hotel Style:
#28 Luxury Hotel in Sao Paulo
#42 Business Hotel in Sao Paulo
#46 Romantic Hotel in Sao Paulo
#47 Family Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Sao Paulo Ibirapuera staff and other travellers.
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Questions? Get answers from Grand Mercure Sao Paulo Ibirapuera staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want quieter rooms, ask for the ones not facing the Sena Madureira Avenue.”
Podolano, 14 Jun 2016 | Read review
“get a high floor room ...”
tanatol, 10 Jun 2016 | Read review
“We heard that higher floors have been renovated”
pepep329, 31 May 2016 | Read review
“Peaceful & Calm Hotel in busy Sao Paulo”
UKNj2007, 27 Apr 2016 | Read review
“Ask for a room with a balcony!”
Falcoflyer, 5 Apr 2016 | Read review
5 of 5