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Mercure Sao Paulo Ibirapuera Privilege Hotel

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Avenida Macuco 579, Sao Paulo, State of Sao Paulo 04523-001 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (189)
Room & Suite (140)
Dining (22)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure Sao Paulo Ibirapuera Privilege Hotel
Updated 23/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#110 of 473 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travellers' Choice
"Stay in one of the most charming neighborhoods of Sao Paulo, near the gastronomic, cultural and leisure centers. Make their visit to the city much more enjoyable. Have a great stay at the Mercure Sao Paulo Privilege."
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Conference facilities
Meeting rooms
Solarium
Car park
Wifi
Pool / beach towels
Outdoor pool
Sauna
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Baggage storage
Newspaper
Non-smoking hotel
Sun umbrellas
24-hour check-in
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Coffee / tea maker
Minibar
Cable / satellite TV
Telephone
Wardrobe / wardrobe
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Green
Languages Spoken
English, Spanish, Portuguese

Location

Full view
92Great for walkers
Grade: 92 out of 100
213Restaurantswithin 0.5 km
3Attractionswithin 0.5 km
717Reviews8Q+A13Room tips
Traveller rating
  • 188
  • 314
  • 149
  • 48
  • 18
Time of year
Traveller type
Language
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Selected filters
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  • English
Popular mentions
Alexander M wrote a review Jan 2020
Sao Paulo, SP11 contributions21 helpful votes
The Mercure Ibirapuera Privilege is a great option for business trips. The restaurant is a highlight with an amazing menu and very good lunch buffet. Only remark was that the pool was closed for maintenance but it was informed during the booking process, something that should be done.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
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Response from MerPrivilege, Manager Assistant at Mercure Sao Paulo Ibirapuera Privilege Hotel
Responded 31 Jan 2020
Dear Alexander, Thanks for telling us about your experience. We are sorry that we did not live up to your expectations. At Mercure São Paulo Ibirapuera Privilege, we seek to provide a high level of service to each of our customers, so your feedback is very important to us. Rest assured that we are taking appropriate measures to deal with the problem and prevent future occurrences. We hope that your next experience with us will be amazing! Please kindly inform me about your next accommodation, I will personally take care of your reservation (my e-mail: h3124-dm@accor.com.br). Sincerely, Flavia Furlan Manager Assistant
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Laura N wrote a review Jan 2020
Bishops Stortford, United Kingdom24 contributions26 helpful votes
Came to sao paulo by myself for the first time. The staff were lovely. The room was huge. Very safe area if your a bit unsure about venturing around. The room was amazing. Will be returning in the near future
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Date of stay: January 2020Trip type: Travelled solo
2 Helpful votes
Helpful
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Response from MerPrivilege, Manager Assistant at Mercure Sao Paulo Ibirapuera Privilege Hotel
Responded 31 Jan 2020
Dear F6168QSlauran, We appreciate your opinion about your stay at the Mercure São Paulo Ibirapuera Privilege and we were happy to see that you were satisfied with our hotel! We take the opportunity to inform you that we offer free transportation (roundtrip) to Congonhas Airport (days, times and reservations can be made directly at the hotel reception, by phone: +55 11 5054-7800 or by email: h3124-re@accor .com.br). Thanks for your feedback, it will surely be shared with our team! Sincerely, Flavia Furlan Manager Assistant
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Nbkansal wrote a review Nov 2019
Sao Carlos, SP31 contributions35 helpful votes
Must stay if you are not bound to live in center of the city.. superb service by staff... very supportive... beautiful rooms with a special welcome note and welcome drink which makes your day special❤️
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Date of stay: November 2019Trip type: Travelled as a couple
2 Helpful votes
Helpful
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Response from MerPrivilege, Manager Assistant at Mercure Sao Paulo Ibirapuera Privilege Hotel
Responded 21 Jan 2020
Dear Nbkansal, It was with joy that we received your evaluation, which will be shared with our team. We hope to see you again soon! Sincerely, Flavia Furlan Manager Assistant
Read more
Fabiano M wrote a review Apr 2019
1 contribution
The hotel was 100% occupied and they gave me a room where the air conditioning did not work. An internal device, noisy like a truck, was installed, but it did not freeze the room. In the middle of the night, it also disconnected from the exhaust duct several times, causing me to wake up and jump to reconnect the device, which was filling the room with hot air. The hotel even forgot the in-room service menu. I called reception and for it, but they took almost an hour to bring me one. One of the worst experiences I've ever had in a hotel. Nobody warned me about the broken air conditioning, nor did anyone apologize for the trouble.
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Review collected in partnership with Accorhotels.com
Date of stay: March 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
Helpful
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Response from MerPrivilege, Gerente de recepção at Mercure Sao Paulo Ibirapuera Privilege Hotel
Responded 20 Apr 2020
Hi Fabiano, Once again we are very sorry for the problem you had in your first accommodation with our air conditioning. That bad experience was important for us to take improvement measures about this problem. We hope that the second accommodation you had, was pleasant and comfortable. We hope to see you again soon. Sincerely, Diego Alberto Reception Coordinator
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MarlusKor wrote a review Feb 2019
Curitiba, Brazil11 contributions14 helpful votes
Good location, near to the airport and other important commecial centers. Organized and clean bedroom. Very good breakfast, assorted and tasty. Good balcony restaurant but under heavy rain, some holes in the cover allowed drops of water to fall on the table.
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Review collected in partnership with Accorhotels.com
Date of stay: February 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
Helpful
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Response from MerPrivilege, Gerente de recepção at Mercure Sao Paulo Ibirapuera Privilege Hotel
Responded 20 Apr 2020
293/5000 Hi MarlusKor, Thank you for choosing our hotel and also for sharing your opinion with us. We are happy to know that you liked our structure. We inform you that we recently changed the roof of the outside area of the restaurant. We hope to see you again soon. Sincerely, Diego Alberto FrontDesk Coordinator
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PRICE RANGE
US$51 - US$90 (Based on Average Rates for a Standard Room)
LOCATION
BrazilState of Sao PauloSao Paulo
NUMBER OF ROOMS
118
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Frequently Asked Questions about Mercure Sao Paulo Ibirapuera Privilege Hotel
Which popular attractions are close to Mercure Sao Paulo Ibirapuera Privilege Hotel?
Nearby attractions include Escape 60 - Vila Olimpia (1.2 km), Escape 60 - Moema (0.7 km), and Bourbon Street Music Club (1.0 km).
What are some of the property amenities at Mercure Sao Paulo Ibirapuera Privilege Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Mercure Sao Paulo Ibirapuera Privilege Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure Sao Paulo Ibirapuera Privilege Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Mercure Sao Paulo Ibirapuera Privilege Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Mercure Sao Paulo Ibirapuera Privilege Hotel?
Conveniently located restaurants include Djapa, Lhamas Restaurante, and Miss Saigon.
Are there opportunities to exercise at Mercure Sao Paulo Ibirapuera Privilege Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Mercure Sao Paulo Ibirapuera Privilege Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure Sao Paulo Ibirapuera Privilege Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Mercure Sao Paulo Ibirapuera Privilege Hotel?
The staff speaks multiple languages, including English, Spanish, and Portuguese.
Are there any historical sites close to Mercure Sao Paulo Ibirapuera Privilege Hotel?
Many travellers enjoy visiting Centro Cultural Banco do Brasil (7.0 km), Mosteiro De Sao Bento (7.4 km), and Faculdade de Direito da USP (7.7 km).