We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Sao Paulo Pinheiros Hotel

Save
Share
Rua Capote Valente 500 Pinheiros, Sao Paulo, State of Sao Paulo 05409-001 Brazil
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$47
View deal
Expedia.com
Hotels.com
Travelocity
Orbitz.com
HurbUS$53
View all 15 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (352)
Dining (56)
Room & Suite (52)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
Read more
Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Mercure São Paulo Pinheiros Hotel
Updated 16/06/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#93 of 473 hotels in Sao Paulo
Location
Cleanliness
Service
Value
Travellers' Choice
The Mercure São Paulo Pinheiros is an ideal hotel for trips to leisure or business. With its classic and cozy style, the hotel has functional air-conditioned rooms with Wi-Fi Internet access, safe and microwave. Among the hotel amenities are a heated pool, sauna and gym. Do not forget to try the traditional Italian cuisine at La Terrina restaurant. The hotel is located just a few minutes from the Rebouças Convention Center, Clínicas Hospital and the famous Oscar Freire Street, an ideal place for shopping and good food. Its strategic location also allows easy access to the Allianz Park, Paulista Avenue and Guarulhos Airport. Enjoy a walk to Benedito Calixto Square with its traditional antiques fair on Saturdays or visit the Beco do Batman, the famous gallery with graffiti in Vila Madalena, all very close to the hotel.
Read more
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Indoor pool
Restaurant
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Baggage storage
Concierge
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Hair dryer
Sofa
Telephone
VIP room facilities
Private bathrooms
Minibar
Show more
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Mid-range
Languages Spoken
English, French, Spanish, Portuguese

Location

Full view
99Great for walkers
Grade: 99 out of 100
124Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
1188Reviews8Q+A18Room tips
Traveller rating
  • 323
  • 560
  • 200
  • 78
  • 27
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Enrique S wrote a review Aug 2021
Eton, United Kingdom13 contributions15 helpful votes
Stayed twice within 2 weeks in this hotel, and both occasions were full of details which makes your stay unpleasant, definately will look for other options the next time in SP. Bathroom towels were old and ripped, Cold rooms, air condition can’t warm up the room, requested blanket and were unavailable. Portable heaters available but bad quality and really didn’t work. Requested room service in both stays and they always got something wrong. Check in service is not kind/polite. I drove to the hotel, and the parking lot is extra-bureaucratic as one employee has to generate 3 tickets every time you get your car in or out, and yes, you also have to wait for him every time.
Read more
Date of stay: August 2021Trip type: Travelled on business
Room Tip: If you look for Accor hotels, Novotel Berrini is slightly better option
See more room tips
Helpful
Share
Response from Carla Oliveira, Guest Services / Front Office at Mercure São Paulo Pinheiros Hotel
Responded 12 Aug 2021
Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Oliveira Quality - Mercure SP Pinheiros
Read more
IT K wrote a review Apr 2020
Finland208 contributions48 helpful votes
I stayed 4 nights in this hotel in April. Very clean hotel in a nice and safe area. There are quite a lot of restaurants within a walking distance and one Italian restaurant inside the hotel. The sheets and towels were new, which is always nice. I stayed in a superior room and I think it's worth the extra money in all the Mercure hotels I have stayed (5) in Sao Paulo.
Read more
Date of stay: March 2020
Value
Rooms
Service
2 Helpful votes
Helpful
Share
Response from h3147sb, Guest Relations Manager at Mercure São Paulo Pinheiros Hotel
Responded 23 Apr 2020
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Read more
gaby.engen wrote a review Nov 2019
Quito, Ecuador372 contributions77 helpful votes
+1
Perfect for my needs location wise, slide to the hospital and pretty close to everything I needed. The Room very comfortable and clean, with a microwave, a set of plates and cutlery very useful for some coffee and anything I bought to eat! One of the best showers I’ve had I my life lots of water and great pressure. The bed good, not hotel-wonderful but overall good night sleep. The included buffet breakfast was very complete with a large variety of different foods, and one of the best pao de queijo I’ve tried! ;)
Read more
Date of stay: November 2019Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from h3147sb, Guest Relations Manager at Mercure São Paulo Pinheiros Hotel
Responded 21 Dec 2019
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros
Read more
pauloalmeidane2 wrote a review Oct 2019
1 contribution2 helpful votes
The hotel and location are great, but the Internet was terrible and they really needs to improve that considering the location and rates The other services... Restaurant and staff are great and no complains on that part .
Read more
Review collected in partnership with Accorhotels.com
Date of stay: October 2019
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from h3147sb, Guest Relations Manager at Mercure São Paulo Pinheiros Hotel
Responded 18 Nov 2019
Dear Mr. Paulo, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback. About the internet, we are very sorry. We will check it and fix the problems that you told us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros
Read more
BernatDesclot wrote a review Oct 2019
Petropolis, RJ1614 contributions238 helpful votes
Good news, this is another Mercure unit offering the usual chain facilities and standards. Bad news, nothing special. Building is rather old, requiring a facelift. Rooms, apartment style, with a couple of rooms, instead of a larger, open space. Good bes, good shower. Nice restaurant with the usual attractive breakfast. On the other hand, the usual Accor problems. No matter how many times you stay in one of their units, they ask you the same personal details, as their system is not shared. So, what is the point of becoming a loyal customer? On top of that, if you book through an agency, you are not entitled to receive point. I guess they are not interested in corporate customers.
Read more
Date of stay: October 2019Trip type: Travelled on business
2 Helpful votes
Helpful
Share
Response from h3147sb, Guest Relations Manager at Mercure São Paulo Pinheiros Hotel
Responded 31 Oct 2019
Dear Guest Bernat, We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros
Read more
Previous
123456
PRICE RANGE
US$53 - US$120 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mercure apartments sao paulo excellence hotel sao paulo, mercure sao paulo, accor sao paulo
LOCATION
BrazilState of Sao PauloSao PauloPinheiros
NUMBER OF ROOMS
201
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Mercure São Paulo Pinheiros Hotel
Which popular attractions are close to Mercure São Paulo Pinheiros Hotel?
Nearby attractions include Jazz nos Fundos (0.5 km), Escadaria das Bailarinas (0.3 km), and Termas Le Rouge 80 (0.3 km).
What are some of the property amenities at Mercure São Paulo Pinheiros Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Mercure São Paulo Pinheiros Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mercure São Paulo Pinheiros Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Mercure São Paulo Pinheiros Hotel?
Yes, a parking garage, paid private parking on-site, and paid public parking on-site are available to guests.
What are some restaurants close to Mercure São Paulo Pinheiros Hotel?
Conveniently located restaurants include Maria Brigadeiro, Caverna Bugre, and Casa Jaya.
Are there opportunities to exercise at Mercure São Paulo Pinheiros Hotel?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Mercure São Paulo Pinheiros Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Mercure São Paulo Pinheiros Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mercure São Paulo Pinheiros Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.
Are there any historical sites close to Mercure São Paulo Pinheiros Hotel?
Many travellers enjoy visiting Centro Cultural Banco do Brasil (4.3 km), Mosteiro De Sao Bento (4.5 km), and Faculdade de Direito da USP (5.1 km).