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Novotel Sao Paulo Morumbi

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#38 of 323 Hotels in Sao Paulo
Certificate of Excellence
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1 room 2 adults 0 children
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Novotel Sao Paulo Morumbi
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938 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Sao Paulo Morumbi
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Showing 124: English reviews
Montevideo, Uruguay
Reviewed 1 November 2016

The staff at the reception were friendly and helpful, and the breakfast and restaurant very good. However, the rooms and bathroom are small and not very comfortable; we stayed 4 days and in 2 days the room was not made up when we came back after several hours out of the hotel. The wi-fi in the rooms did not work...

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Helpful?
Thank RICARDO V
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Ricardo V, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,...

Reviewed 27 October 2016 via mobile

I had a business trip in São Paulo and as our company is located closed to this hotel it was the advice to stay. The standard is the one you can expect from Novotel all around the world. The is clean and provide usual services, there are a small outside pool but with a great view to Sap Paulo. The...

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Helpful?
Thank Gábor G
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Gabo G, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience,...

Brussels, Belgium
Reviewed 26 October 2016 via mobile

The hotel is located at the wrong side of the bridge! Not save at night! The rooms are the basic Novotel ones! The outside pool is nice, the fitness rather basic! Breakfast was good, with someone preparing eggs just like you wish! Excellent! A fresh cheese or yoghurt could increase the positive experience!

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Helpful?
Thank Pascal B
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Pascal B, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 28 June 2016

With very neat design of furniture and room, staying here is comfortable. The general service is as in all brazilian environmentts, very charming. Smiles are all around. Its placed in whats today the central of activity in Sao Paulo.

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Helpful?
Thank Fernando R
Paula P, General Manager at Novotel Sao Paulo Morumbi, responded to this review

Dear Fernando R, We very much appreciate your comments regarding your stay at the Novotel São Paulo Morumbi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Campinas, SP
Reviewed 29 February 2016

The hotel location is very good when you need to be at Morumbi area. I have used this hotel years ago and I have had a very good experience. But my last experience last week was not good. The room was very small, parking service is not good as well the main desk. I have had to pick up my...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Isabel A
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Guest Isabel A, Thank you share your experience at the Novotel Morumbi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking...

Reviewed 22 February 2016

This hotel has very good facilities and the staff is pretty good as well. Breakfast is really good. A few points that can improve are the swimming pool that is cold with no heat available and the TVs that does not have any HD channel not even the ones that are free within the public network. Also need to be...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank luispms
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear luispms, Thank you very much for sharing your experience at our hotel. We appreciate the honesty regarding the services that have not reached their expectations. Be aware that your comment will be passed on to our team to improve our services. We are always open to receive you; Sincerely,

Americana, SP
Reviewed 18 January 2016

Excellent Hotel. I spent a one day at the hotel for business and was great. Easy location, clean, secure parking, great benefit. I had a very nice experience. Who are looking for good price this hotel and this perfect. Recommended.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank mathiaslr
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Mathiaslr, We were extremely pleased that our services provide you a great stay with us. Thank you for your feedback from Novotel Morumbi. We hope to see you very soon, Regards,

Abu Dhabi, United Arab Emirates
Reviewed 17 January 2016 via mobile

I stayed recently with my family and on arrival there was a mixup with our room as we were expecting a larger room to fit all of us plus the nanny however the room wasn't nearly as big as we needed. The general manager was a very nice and professional lady who did her very best to find us a...

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Thank AntonioNeto
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Mr. AntonioNeto, We greatly appreciate your feedback about Novotel Morumbi. We were very glad to know that we provide an excellent experience in São Paulo and hope you come back soon, so you can give us the pleasure of welcoming you again. Kind Regards,

Belo Horizonte, MG
Reviewed 12 January 2016

The breaksfast is too crowd and it is impossible to get some food from cookers. The taxi drivers does not like to receive by credit card, do not turn on the AC and if the trip is short they dont like too.

Review collected in partnership with Accorhotels.com
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Thank BrunoHRD
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear BrunoHRD, Thank you very much for sharing your experience at our hotel. We appreciate the honesty regarding the services that have not reached their expectations. Be aware that your comment will be passed on to our team to improve our services. We are always open to receive you; Sincerely,

High Wycombe, United Kingdom
Reviewed 7 January 2016

Visited Sao Paulo as my partner was on business trip and I took days holiday. Staff very friendly, food really good and fresh. Enjoyed the buffet selection as great variety of salads, fresh local fruits and local food! Rooms were spacious and clean Pool is small but great for sun bathing!

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Thank Wooburn001
Paula P, Gerente geral at Novotel Sao Paulo Morumbi, responded to this review

Dear Wooburn001, We were extremely pleased that our services provide you a great stay with us. Thank you for your feedback from Novotel Morumbi. We hope to see you very soon, Regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
The 4 star Novotel Sao Paulo Morumbi is located 6 km from Congonhas Airport and 40 km from Guarulhos Airport, near the Centro Empresarial Nacoes Unidas business centre and a range of stores such as D&D, Shopping Morumbi and Market Place. A perfect location for both business and holiday trips to Sao Paulo, the hotel features 190 stylish rooms, 14 meeting rooms for seminars and conferences, broadband WiFi in public areas, restaurants, a bar, gym, swimming pool, barbecue, playground and parking. ... more   less 

Additional Information about Novotel Sao Paulo Morumbi

Address: Rua Ministro Nelson Hungria 450 | Vila Tramontano, Sao Paulo, State of Sao Paulo 05690-050, Brazil
Region: Brazil > State of Sao Paulo > Sao Paulo
Price Range: €63 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Sao Paulo Morumbi 4*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, ACCOR, Travelocity, Hotwire, Orbitz, Cheap Tickets and TripOnline SA so you can book your Novotel Sao Paulo Morumbi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Sao Paulo Morumbi Hotel Sao Paulo
Novotel Sao Paulo Morumbi Brazil
Hotel Style:
#6 Green Hotel in Sao Paulo
#17 Family Hotel in Sao Paulo
#26 Luxury Hotel in Sao Paulo
#35 Romantic Hotel in Sao Paulo
#43 Business Hotel in Sao Paulo
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Sao Paulo Morumbi staff and other travellers.
9 questions
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Trinidad
over a year ago

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Questions? Get answers from Novotel Sao Paulo Morumbi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We asked for a twin beds room because the double bed was small”
577ricardov, 1 Nov 2016 | Read review
“Go to high floors (6 / 7 )”
W5984TKfernandor, 28 Jun 2016 | Read review
“The pool was superb”
dahroguh, 3 Apr 2015 | Read review
“Do not choose this hotel if you have other options... If you go to the WTC do not choose one on the other side of the bridge”
  • The open closet
  • The bridge from my window
  • View to the swimming pool
  • The pool
  • Do not open the window... please clean this once a year
  • Do not open the window... please clean this once a year
  • The pool & the bridge
  • The shower
DMSilva71, 3 Apr 2015 | Read review
“The corridor is very long. If you get to the last one the walking is long, but you may have less people cruising or shutting doors near you.”
worldwideleo, 13 Nov 2014 | Read review
5 of 5